Business Communications Set 6

Bachelor of Commerce (B Com)

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This set of Business Communications Multiple Choice Questions & Answers (MCQs) focuses on Business Communications Set 6

Q1 | All the media available can be broadly classified into _____groups.
  • two.
  • three.
  • four.
  • five
Answer: four.
Q2 | Audio-Visual communication is most suitable for mass___and mass_____
  • publicity & education.
  • policies & political.
  • save & store.
  • publicity& policies.
Answer: publicity & education.
Q3 | _____ communication is the most popular means of transmitting message.
  • written
  • oral.
  • visual.
  • face-to-face.
Answer: oral.
Q4 | On the _____ it is possible to get immediate feedback
  • letter.
  • telephone.
  • e-mail.
  • fax.
Answer: telephone.
Q5 | Which of the following is correct?
  • on my address.
  • to my address.
  • in my address.
  • the my address.
Answer: to my address.
Q6 | When Respected Sir is the salutation the appropriate complimentaryclause is ____
  • yours sincerely.
  • yours faithfully.
  • yours affectionately.
  • yours lovingly.
Answer: yours sincerely.
Q7 | Appropriate salutation for an application is ______
  • my dear sir.
  • sir.
  • dear sir.
  • sir mr. x.
Answer: sir.
Q8 | Margin to a letter is like _____
  • frame of a picture.
  • evidence for the communication.
  • engine to a machine
  • boarder
Answer: frame of a picture.
Q9 | Conciseness means _______
  • brevity.
  • courtesy.
  • coherence.
  • convincing.
Answer: courtesy.
Q10 | Date of the letter shall be placed in the ______hand corner of a letter.
  • left.
  • right.
  • both (1 & 2).
  • anywhere in a letter.
Answer: both (1 & 2).
Q11 | Verification of the performance of communication is associated with______
  • communication audit.
  • communication training.
  • communication feedback.
  • communication process.
Answer: communication process.
Q12 | A group discussion of a real life situation with in a training environment is ____
  • discussion.
  • listening.
  • case study meth
Answer: discussion.
Q13 | Bad Listeners will make ______communication
  • good.
  • bad.
  • excellent.
  • rather favourable.
Answer: bad.
Q14 | Post script appears in a letter___
  • in the beginning.
  • in the middle.
  • at the end
Answer: at the end
Q15 | One of the major drawbacks of the grapevine is that it may spread____news which may sometimes prove harmful even to the employees.
  • baseless.
  • good.
  • urgent.
  • secret
Answer: secret
Q16 | The possibility of misunderstanding at any step _____
  • brain drain.
  • output.
  • channel.
  • medium.
Answer: brain drain.
Q17 | The information the receiver gets is called ____
  • message.
  • output.
  • input.
  • source.
Answer: message.
Q18 | ------- is the Sources of information
  • old files.
  • observation.
  • meeting.
  • all the above.
Answer: all the above.
Q19 | Information about its products is ____information.
  • external.
  • internal.
  • planning.
  • deciding.
Answer: internal.
Q20 | A business letter serves as a record for ____-reference.
  • past.
  • present.
  • future.
  • both (2) & (3).
Answer: both (2) & (3).
Q21 | ____ is the essential aspect of communication
  • enclosure.
  • letter.
  • telephone.
  • feedback.
Answer: feedback.
Q22 | Correctness implies____
  • giving correct facts.
  • at an appropriate time.
  • in a suitable.
  • all the above.
Answer: all the above.
Q23 | _____Communication is unsuitable for lengthy message.
  • oral.
  • written.
  • vertical.
  • audio visual.
Answer: oral.
Q24 | “Communication is something so simple and difficult that we can neverput it in simple words”- says___
  • t.s.matthews.
  • peter.f.drucker.
  • newman.
  • james
Answer: t.s.matthews.
Q25 | Listening helps to make __effective.
  • communication
  • oral communication
  • both a & b
  • report
Answer: communication
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