Business Communications Set 5

Bachelor of Commerce (B Com)

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This set of Business Communications Multiple Choice Questions & Answers (MCQs) focuses on Business Communications Set 5

Q1 | The communication cycle, the process of re translation of signals intoideas is called
  • encoding.
  • decoding.
  • response.
  • feedback.
Answer: decoding.
Q2 | If each line in the inside address is started after leaving a small gap, it isknown as
  • block form.
  • correct form.
  • indented form.
  • address form.
Answer: indented form.
Q3 | The inside address should be written
  • below the salutation
  • above the heading.
  • above the salutation.
  • above the date.
Answer: above the salutation.
Q4 | Reports from the subordinates to the superiors take the form of
  • upward communication.
  • downward communication.
  • face-to-face communication.
  • visual communication.
Answer: upward communication.
Q5 | Pictures, slides, films fall under
  • body languages.
  • audio-visual communication.
  • reporting.
  • visual communication.
Answer: audio-visual communication.
Q6 | Realizing the potential of the self is part of the
  • communication development.
  • language development.
  • skill development.
  • personality development.
Answer: personality development.
Q7 | Salutation
  • comes above inside address.
  • begins at left hand margin of the letter.
  • comes at the end of the letter.
  • comes in body of the letter.
Answer: begins at left hand margin of the letter.
Q8 | Messieurs
  • a french term meaning gentlemen
  • used in singular.
  • is a title like doctor
  • many.
Answer: a french term meaning gentlemen
Q9 | A memo is an example for
  • internal communication.
  • external communication.
  • lateral communication.
  • written communication.
Answer: internal communication.
Q10 | Gestures is an example for
  • body language.
  • grammar.
  • speeches.
  • written.
Answer: body language.
Q11 | Communication over telephone is an example for
  • oral communication
  • audio-visual communication.
  • internal communication.
  • written.
Answer: oral communication
Q12 | The term “communis” derived from ___word.
  • greek.
  • latin.
  • chinese.
  • english.
Answer: latin.
Q13 | Communication means ___information, feeling and thoughts, with others.
  • to receive.
  • exchange of.
  • conveying.
  • all the above.
Answer: exchange of.
Q14 | Grapevine communication is associated with _____communication.
  • formal
  • informal
  • horizontal
  • vertical.
Answer: informal
Q15 | Lateral communication is between
  • superior and subordinate.
  • same cadre of personal.
  • subordinate and superior.
  • among all.
Answer: same cadre of personal.
Q16 | Audio Visual communication combines
  • auditory only.
  • visual only.
  • both auditory & visual.
  • written.
Answer: both auditory & visual.
Q17 | Communication problems otherwise known as
  • enquire.
  • barriers.
  • encoding.
  • decoding.
Answer: barriers.
Q18 | Posters fall under _______communication.
  • oral.
  • visual.
  • written.
  • spoken.
Answer: visual.
Q19 | Informal communication is otherwise known as ______ communication.
  • grapevine.
  • lateral.
  • visual.
  • horizontal.
Answer: grapevine.
Q20 | Horizontal communication flows through _______
  • face-to-face discussion.
  • telephonic talk.
  • periodical meeting.
  • all the above.
Answer: all the above.
Q21 | Face-to-face communication is a ______
  • visual communication.
  • direct conversation.
  • oral communication
  • written.
Answer: direct conversation.
Q22 | Physical Barriers to communication are ______
  • time and distance.
  • interpretation of words.
  • denotations.
  • connotations.
Answer: time and distance.
Q23 | ___ is the process of arriving at agreement through consultation.
  • consensus.
  • horizontal.
  • vertical.
  • meaning.
Answer: consensus.
Q24 | Information must be
  • accurate, complete, clear.
  • inaccurate, incomplete.
  • irregular.
  • clear.
Answer: accurate, complete, clear.
Q25 | Effective advice_____
  • is both man-oriented and work oriented.
  • is given in the workers interest.
  • promotes understandings.
  • all the above.
Answer: all the above.
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