Business Communications Set 10

Bachelor of Commerce (B Com)

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This set of Business Communications Multiple Choice Questions & Answers (MCQs) focuses on Business Communications Set 10

Q1 | Writing skills for professionals in the workplace
  • are rarely used because the internet has significantly reduced the need to write
  • are not required because secretaries do most of the writing for professionals.
  • are not necessary since form letters and pre-designed templates are now available.
  • are a key job requirement that is frequently listed in professional job descriptions.
Answer: are a key job requirement that is frequently listed in professional job descriptions.
Q2 | When writing is not as good as it could be, you and your organization paythe price in all of the following EXCEPT:
  • ineffective results
  • reduced workload
  • wasted time
  • lost goodwill
Answer: reduced workload
Q3 | The primary purpose of a document that is written to convince readers tochange their opinions is to
  • answer a question
  • building goodwill
  • persuade
  • inform
Answer: persuade
Q4 | Which of the following is NOT an important aspect of working in teams?
  • drawing on each team member's strengths
  • resolving conflicts constructively
  • cooperating with others
  • assigning your work to others
Answer: assigning your work to others
Q5 | Information overload
  • keeps people well informed and up to date
  • forces people to be selective about the messages they open and read.
  • is a primary purpose of informative and positive messages.
  • ensures that people get all the important information that they need
Answer: forces people to be selective about the messages they open and read.
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