On This Page
This set of Business Communications Multiple Choice Questions & Answers (MCQs) focuses on Business Communications Set 7
Q1 | Communication in an organization should ideally flow____
- from top to bottom.
- from bottom to top.
- both ways.
- horizontally.
Q2 | The official record of the proceeding of a meeting is known as ____
- agenda.
- minutes.
- prospectus.
- report.
Q3 | The participants of a board meeting are _____
- member.
- directors.
- member and directors.
- outsiders
Q4 | Minutes of resolutions is only resolutions ___
- recorded.
- development.
- decision-making.
- authenticated.
Q5 | An informal report is usually in the form of a _____communication.
- person to person
- prescribed form.
- regular intervals.
- authoritative.
Q6 | List of items to be discussed and decided in a meeting is called as ____
- resolution.
- minutes.
- invoice.
- agenda
Q7 | An Agenda prepared in connection with ____
- meeting.
- business tours.
- exhibition.
- personal notes.
Q8 | _____is a communication which contains the decision of the higherauthority of the organization.
- amendment.
- resolution.
- debate.
- minutes.
Q9 | A report prepared in a prescribed form and presented according to anestablished procedure is ____report
- formal.
- informal.
- statutory.
- general.
Q10 | ____is done by drawing a list of the items of business to be transacted atthe meeting.
- minutes.
- resolution.
- invitation.
- agenda.
Q11 | The minute books are the ____book of the company.
- subsidiary.
- statutory.
- obligatory.
- secondary.
Q12 | ____and testimonials are important because they express the opinion ofothers the applicant’s suitability for a position.
- references.
- qualification.
- service certificate.
- letters.
Q13 | Organization Theory is written by _____
- william scott.
- newman & summer
- matthews.
- james.
Q14 | A circular is a form of ____
- oral communication.
- face-to-face communication.
- group communication.
- visual communication.
Q15 | Dunning letters are also called ____
- collection letters.
- letter of credit.
- compliant letters.
- suggestion letters.
Q16 | In................. speakers’ choice of words unintentionally communicatessomething more than what the actual words state.
- formal communication
- informal communication
- meta communication
- none of these
Q17 | Type of listening in which we learn to discern the difference in sounds.
- discriminative listening
- biased listening
- evaluative listening
- appreciative listening
Q18 | In ............. , the receiver holds preconceived notions, which shape theway a receiver decodes the sender's message.
- discriminative listening
- biased listening
- evaluative listening
- appreciative listening
Q19 | .......is also referred to as critical/judgmental listening
- discriminative listening
- biased listening
- evaluative listening
- appreciative listening
Q20 | --------------- takes place when you listen to only those things that youwant to hear or to those that you interested
- discriminative listening
- biased listening
- selective listening
- appreciative listening
Q21 | In .................. form of communication, a subordinate is permitted tocommunicate with the boss of his boss.
- chain
- circular
- inverted v
- wheel
Q22 | ............ Involves how we arrange personal space and what we arrange in it
- kinesics
- proxemics
- time language
- paralanguage
Q23 | ..................... is the study of body physical movements.
- kinesics
- proxemics
- time language
- paralanguage
Q24 | It involves how we say something in different pitch, tone and voicemodulation such as slow or fast.
- kinesics
- proxemics
- time language
- paralanguage
Q25 | ................. are our body parts especially arms, legs, hands and headconvey meaning.
- gestures
- proxemics
- time language
- paralanguage