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This set of Total Quality Management TQM Multiple Choice Questions & Answers (MCQs) focuses on Total Quality Management Set 2

Q1 | The Quality as “ Fitness of Use” is given by
Q2 | Cost generated before the before a product is shipped as a result of non-conformance to requirements is
Q3 | The expression of dissatisfaction with a product either orally or written is
Q4 | Success of each organization is depending on the performance of
Q5 | A satisfied employee will be a
Q6 | Motivation includes
Q7 | Which is the process of stimulating people to actions to accomplish the goals?
Q8 | The Need which improves the confidence level of an employee is
Q9 | Which of the following is not a part of hygiene factor of two factor theory
Q10 | Responsibility, Advancement etc are example of
Q11 | Continual improvement is in
Q12 | Kaizen is
Q13 | Plan-do-study-act cycle is a procedure to
Q14 | Quality practices must be carried out
Q15 | Quality Trilogy includes
Q16 | “Poko-Yoke” is the Japanese term for
Q17 | Identify the cost not likely to reduce as a result of better quality.
Q18 | Quality Management includes forming and directing a team of people to achieve a qualitative goal within an effective cost and time frame that results in
Q19 | Quality fulfils a need or expectation that is
Q20 | Which of the following is not a target of Total Quality Management
Q21 | The roof of House of Quality shows the interrelationship between
Q22 | Two major component of fitness of use are Quality Design and
Q23 | Which is the set of activities that ensures the quality levels of product and services are properly maintained and that supplier and customer quality issues are properly resolved?
Q24 | While setting Quality objective, which need has to be considered.
Q25 | The role of management is to