Total Quality Management Set 17

Q1 | The key to quality is to design and build to the requirements and avoid attempts to inspect quality into the product. There is a need, however, to conduct inspections a critical junctures in the assembly process to ensure defective items are identified prior to making a costly interface or concealing a physical attribute that cannot be inspected at a later time. Inspection plan will identify the points at which examinations of processes, materials, or assemblies are required. However, inspection plans normally do not include ______________.

Q2 | Which of the following is not part of the Total Quality Approach?

Q3 | The majority of advertisers appeal the public on thebasis of which of the following?

Q4 | Learn how to tell when nothing can be gained from further discussion. This refers to which of the following discussion skills in meetings?

Q5 | The job characteristic of quality professionals is:

Q6 | ______________ is a graphic tool for defining the relationship between customerdesires and the firm/product capabilities.

Q7 | Tools and techniques used during the Quality Planning process include:

Q8 | Quality is:

Q9 | 80% of the problems are found in 20% of the work is a concept of:

Q10 | All of the following statements about control charts are true except:

Q11 | The Japanese Quality Control (QC) Circle movement motivated its participants in many ways. Which of the following represents the most important motivation for the QC circle participant?

Q12 | Which are the best two charts to show trends in a process?

Q13 | The process of determining that technical processes and procedures are beingperformed in conformance with scope requirements and quality plans is called quality:

Q14 | You are sampling items from a batch and plotting the results on a control chart. How will an increase in the number of items sample affect the value of the standard deviation used to set the control limit?

Q15 | From a high level perspective, quality:

Q16 | The project management teams for quality should:

Q17 | From the project manager's viewpoint, quality assurance involves:

Q18 | The quality management tool that can be described as "a diagram that rank anddisplays defects in order of frequency of occurrence (from left to right)" is a:

Q19 | The ISO 9000 series is:

Q20 | Quality control is the technical processes that ______________ the project's progressagainst the performance standards.

Q21 | When data is plotted on the control charts, the data is of two types: R and -bar. The R data represent points of a ______________ while the X-bar data represent points of a (n) ______________.

Q22 | A quality program within a project should be based on ______________ of errors toimprove productivity along with quality levels.

Q23 | Trend charts reflect the relative status of a program. Trend charts are effectivemeans of ______________.

Q24 | As one of its goal the project organization has quality to specified performance measures. When compared with the functional organization, the project organization ______________.

Q25 | In a quality management information system, there is a need to collect data and format such data into an information output that is useful to the project manager. In developing such an information system, it is good to remember that an optimum system does not supply all the information because ______________.