Total Quality Management Set 3
On This Page
This set of Total Quality Management TQM Multiple Choice Questions & Answers (MCQs) focuses on Total Quality Management Set 3
Q1 | Which refers to general processes of improvement and encompasses discontinuous improvements?
- continuous improvement
- continual improvement
- constant improvement
- consecutive improvement
Q2 | What is the first step in problem solving process?
- plan
- do
- check
- action
Q3 | What is the aim of fool proofing technique used for total quality management?
- to achieve zero defects
- to specify time schedules
- to specify targets
- none of the above
Q4 | The aim of Just-In-Time manufacturing principle is to eliminate
- time wastage
- labour wastage
- cost of excessive inventory
- all of the above
Q5 | The objective of ISO-9000 family of Quality management is
- customer satisfaction
- employee satisfaction
- skill enhancement
- environmental issues
Q6 | ISO stands for
- internal standards and operations
- international specifications organization
- international standards organization
- none of these are correct
Q7 | ISO 9001 is not concerned with -------------------- of quality records
- collection
- maintenance
- verification
- dis-positioning
Q8 | Documents to prepared for quality system
- 1. policy 2.procedures 3.work instructions 4. records
- 1.products 2.requirements 3.performance 4.processes
- 1.arrangements 2.formats 3.objectives 4.quality
- 1. standards 2.implementation 3.accredation 4. purposes.
Q9 | Types of Audit
- first party audit
- second party audit
- third party audit
- all the above
Q10 | NCR abbreviated as
- non conformance report
- national capital region
- national cash register
- none of the above
Q11 | ISO 9000 standards are set of norms for
- environmental management system
- technical specification form
- quality management system
- independent examination
Q12 | ISO/TS 16949 standards are standards for
- organizational benefits
- satisfying customer
- public authorities
- automotive quality management system
Q13 | The various product evaluation standards of ISO 14000 are
- environmental aspects in product standards
- environmental labels and declaration
- life cycle assessment
- all the above
Q14 | The stages of an audit
- planning, performance, reporting, follow-up
- specification, requirements, system, quality
- implementation, plan, processes, document
- objective, analysis, forms, results
Q15 | The various organization evolution standards of ISO 14000 series of standards are
- environmental management system
- environmental auditing
- environmental performance evaluation
- all the above
Q16 | ISO 9000 made up of three core standards they are
- iso9001: 9100, iso 9001: 2008, iso 9100 : 2008
- iso 9000:2005, iso: 9001:2008, iso : 9004:2009
- iso 9000: 9100, iso 9000: 2005, iso: 9000: 2000
- none of the above
Q17 | BIS is abbreviated as
- body of india standards
- bureau of indian standards
- basic india standards
- none of the above
Q18 | Which IS/ISO 9000 standard is meant for certification
- is/iso 9001
- is/iso 9004
- is/iso 9100
- tl 9000
Q19 | The key elements of Audit performance are
- schedules, personnel, checklist
- requirements, assurance, manuals
- opening meeting, audit process, audit deficiencies
- none of the above
Q20 | QS 9000 is set of quality system for
- environmental system
- automotive suppliers
- management system
- customer satisfaction
Q21 | The purpose of EMS audit is
- co-operation with public authorities.
- management commitment
- to ensure that ems conforms to plans
- none of the above
Q22 | The third party audit is for
- organization
- independent organization
- customer
- all the above
Q23 | What is the purpose of ISO 9000:2005 in QMS?
- fundamental vocabulary
- certification
- customer requirement
- management
Q24 | What is the purpose of ISO 9004:2009 in QMS?
- policy
- review
- guidelines for performance improvement
- benefits
Q25 | Why we need Quality Auditing?
- to verify whether the system is effective and suitable
- to decide about the policy
- to maintain the standards
- for monitoring and measurement purpose