Industrial Relations Set 1

Bachelor of Business Administration (BBA),

Bachelor of Business Administration in Human Resource Management (BBA HRM)

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This set of Industrial Relations Multiple Choice Questions & Answers (MCQs) focuses on Industrial Relations Set 1

Q1 | ________ can be defined as the relationship between the management and employees of anindustry
  • interpersonal relations
  • industrial relations
  • organizational relations
  • employment relations
Answer: industrial relations
Q2 | One of the major reasons for line staff conflict is
  • empathy towards the limitations of each other
  • complete understanding of the business by the staff function
  • prejudice and bias against each other
  • strategic orientation of the staff function
Answer: prejudice and bias against each other
Q3 | _______ is a continuous association of wage earners for the purpose of protecting andadvancing the conditions of their working lives
  • management
  • trade union
  • quality circle
  • productivity circle
Answer: trade union
Q4 | The first stage in grievance redressal is handled by the
  • organizational head
  • hr department
  • arbitrator
  • supervisor
Answer: supervisor
Q5 | The method of smoothing out differences to resolve a conflict between two parties in viewof larger interests is
  • avoidance
  • accommodation
  • arbitration
  • mediation
Answer: accommodation
Q6 | ___ is employee self control which prompts him to willingly cooperate with theorganizational standards, rules, objectives etc
  • culture
  • behavior
  • discipline
  • trust
Answer: discipline
Q7 | Corrective action should be immediate, impartial and consistent with a warning- this iscalled the
  • common disciplinary rule
  • red hot stove rule
  • ciscos disciplinary rule
  • yellow hot stove rule
Answer: red hot stove rule
Q8 | In India, the regulation of employment and conditions of employment are governed by
  • the trade unions act, 1926
  • the industrial disputes act, 1947
  • the factories act, 1948
  • the workmens compensation act, 1923
Answer: the factories act, 1948
Q9 | Human capital is ________.
  • knowledge and experience.
  • personal productivity.
  • personal creativity
  • all the above.
Answer: all the above.
Q10 | Workman’s compensation Act in.
  • 1923
  • 1924
  • 1932
  • 1933
Answer: 1923
Q11 | Industrial relation sense is used in.
  • usa
  • india
  • china
  • japan
Answer: china
Q12 | Ratan got a shock when he was suspended for smoking in the office premises. He says henever knew a puff came with such a heavy tag attached to it. This is an example of
  • negative feedback
  • lack of communication
  • immediate action
  • late intervention
Answer: lack of communication
Q13 | The object of trade union is to.
  • get higher wages
  • to protect labour
  • get higher standard of living.
  • to protect labour & society
Answer: get higher standard of living.
Q14 | Grievances affect the employees
  • promotion
  • training
  • wages
  • morale
Answer: morale
Q15 | Collective bargaining is an action of
  • an individual
  • manager
  • state
  • group
Answer: group
Q16 | What does discipline mean in the context of the workplace?
  • enforcing compliance and order
  • a system of rules designed to improve and correct behaviour through teaching or training
  • punishment
  • exercising control
Answer: a system of rules designed to improve and correct behaviour through teaching or training
Q17 | What could be the best approach for an organization to sustain in a dynamic environment?
  • be stagnant
  • responsive to change
  • reluctant to change.
  • merge with others.
Answer: responsive to change
Q18 | A practice used by companies to assign their costly activities to outside providers is knownas:
  • planning.
  • decentralization.
  • restructuring
  • outsourcing
Answer: outsourcing
Q19 | Leaders perform:
  • decisional roles.
  • informal roles.
  • informational roles.
  • interpersonal roles
Answer: decisional roles.
Q20 | Organizations take inputs from:
  • rules & policies.
  • internal environment
  • external environment
  • legislations & litigations.
Answer: rules & policies.
Q21 | Brain drain is one of the:
  • organizational threat.
  • organizational opportunity.
  • organizational strength
  • organizational weakness.
Answer: organizational threat.
Q22 | Shifting from manual to computerized system is resulted due to:
  • workforce diversity.
  • technological advancement
  • stake holders involvement
  • globalization.
Answer: technological advancement
Q23 | . Reactive approach to overcome the influence of discriminatory practices occurred in thepast is referred as:
  • equal employment opportunity.
  • affirmative action
  • hr planning
  • litigation process
Answer: affirmative action
Q24 | Organizations put maximum effort in measuring performance of organizational peoplebecause:
  • it makes procedures cost effective.
  • it helps in detecting the problems
  • it leads to product innovation
  • it assists in implementing new technology
Answer: it helps in detecting the problems
Q25 | In order to promote unbiased management, organizations should develop:
  • powerful union.
  • strategic alliance
  • legal compliance.
  • stakeholder influence.
Answer: legal compliance.
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