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This set of Industrial Relations Multiple Choice Questions & Answers (MCQs) focuses on Industrial Relations Set 3

Q1 | Which of these refers to the temporary, part-time and self-employed workers
  • internal labor force.
  • contingent work force.
  • high-performance work systems.
  • downsized employees
Q2 | How has technology changed HRM practices
  • recruiting using the web generates smaller, more focused applicant pools.
  • employee training is offered through scheduled classes rather than on demand
  • electronic resumes take less time to evaluate than paper resumes.
  • none of the given options.
Q3 | How do companies facilitate workforce diversity
  • rely on external support systems for minority workers.
  • encourage employees to challenge the beliefs and values of other employees.
  • build in accountability through surveys and audits.
  • reinforce traditional values.
Q4 | A large organization is an EEO employer with an affirmative action plan. Which of theseactivities is performed as part of the plan
  • all job applicants must have a recommendation from current or past employee
  • insurance premiums from former employers of all applicants are analyzed
  • job requirements are determined based on skills, knowledge and abilities.
  • job announcements are posted on the company bulletin board.
Q5 | Wal-Mart differentiates its business by offering the lowest prices. Offering the lowestprices is Wal-Mart’s _________.
  • functional strategy
  • competitive advantage.
  • distinctive competence.
  • corporate strategy
Q6 | .__________ is the process of assessing progress toward strategic goals and takingcorrective action as needed.
  • strategic management
  • strategic planning
  • strategic control.
  • diversification.
Q7 | In most large facilities, who is responsible for reducing unsafe working conditions andreducing unsafe acts by employees?
  • chief executive officer.
  • chief safety officer.
  • occupational safety and health officer
  • chief operations officer
Q8 | The relative position of an organization's pay incentives compared to other companies inthe same industry is known as
  • pay structure
  • pay appraisal
  • pay level.
  • pay feedback.
Q9 | .Poor quality lateral communication will result in which of the following
  • lack of direction
  • lack of coordination.
  • lack of delegation
  • lack of control
Q10 | The ____ trust is based on the behavioral predictability that comes from a history ofinteraction
  • deterrence-based.
  • knowledge-based
  • identification-bas
Q11 | We can define ____ as activities people perform to acquire, enhance, and use power andother resources to obtain their preferred outcomes in a situation of uncertainty or disagreement
  • organizational politics
  • executingauthority
  • collective bargaining
  • position power.
Q12 | Protection from discrimination, safe working conditions and union formulation are _____rights, provided to employees
  • contractual.
  • individual.
  • . statutory.
  • organizational.
Q13 | A situation in labor – management negotiation whereby management prevents unionmembers from returning to work is called _____.
  • grievance
  • strike.
  • arbitration.
  • lockout.
Q14 | The ______ leadership is a set of abilities that allows the leader to recognize the need forchange, to create a vision to guide that change, and to execute that change effectively
  • transformational
  • charismatic.
  • autocratic.
  • transactional.
Q15 | To manage employees in a manner that allows human capital to develop as a source ofcompetitive advantage, managers need to be sure to do all of the following except:
  • provide training programs that provide skill enhancement
  • identify, recruit, and hire the best talent available.
  • attach pay to productivity
  • provide opportunities for development on the job
Q16 | To build human capital in organizations, managers should rely upon staffing programs thatfocus on:
  • identifying cheap sources of qualified labour.
  • identifying and hiring the best and brightest talent available.
  • identifying college graduates with the requisite skills.
  • identifying individuals with highly specialized skills
Q17 | An employee's Human Capital belongs to ____.
  • his/her employer.
  • the employee.
  • the government
  • none of these; human capital is not proprietary
Q18 | Historically, which of the following workers have been hit the hardest by layoffs
  • line workers.
  • secretarial and clerical workers
  • white-collar and managerial workers.
  • service workers
Q19 | The project manager's leadership style should be matched to the corresponding developmental level of the project team and should move through successive steps in thefollowing order
  • disciplinary, autocratic, participative
  • staff planning, team training, performance monitoring
  • team building, team development, responsibility assignment
  • directing, coaching, supporting, delegating.
Q20 | Legitimate power is
  • power derived from a person's formal position in the organization.
  • power bestowed due to a person's personal qualities and abilities
  • power earned based on a person's technical knowledge, skill, or expertise in a particular area.
  • power to distribute information as one sees fit.
Q21 | A technique for resolving conflict in which the parties agree to have a neutral third partyhear the dispute and make a decision is called:
  • negotiation
  • arbitration.
  • smoothing.
  • forcing.
Q22 | . If more than several departments must be involved in a decision, use of a task force
  • will undermine the authority and power of the project manager
  • should be considered
  • can work as long as those on the task force are experts on the issue
  • all of the above.
Q23 | The key to achieving and maintaining success in the role of a project manager is the use of
  • formal authority
  • reward power.
  • expert power.
  • referent power.
Q24 | W. Edwards Deming would likely say that a policy of ranking employees violates whichbasic quality principle
  • focus on the process and not the individual
  • guarantee lifetime employment.
  • establish objectives and goals
  • assign 85% of the responsibility to management
Q25 | You have just been assigned as the project manager of a 15 year, 200 trillion dollar project to marry the first couple on Mars. In addition to buying a wedding present, you will probablywant to describe which type of project organization in your management plan
  • functional.
  • expeditor.
  • catering.
  • projectized.