Group Behaviour and Change in Orgnisation Set 1 MCQs

Q1 | The so-called ‘Hawthorne effect’ refers to which group-related phenomenon?

one person in a group usually does most of the work

people in groups tend to try to get away with doing as little as possible

people always perform better when they’re being watched

there is usually one person in a group who will try to argue against the majority

Q2 | Which of the following terms is used to refer to the potential negative effects of groupidentification that stem from processes like stigma and rejection?

the Social Curse

the Exclusion Hypothesis

the Norm-Violation Problem

the Discrimination Dilemma

Q3 | The term ‘groupthink’ was coined by

Janis (1972)

Jarvis (1972)

Jager (1972)

Jarratt (1972)

Q4 | Groupthink refers to the process by which, when making decisions, the group placesmore importance on

Reaching a cohesive agreement

making a quality decision

reaching a speedy decision

reaching a well-evaluated decision

Q5 | Diner’s (1980) explanation of deindividuation posited that deindividuation is the resultof

decreased self-awareness

decreased responsibility

increased anonymity

increased group size

Q6 | Group polarization refers to the tendency whereby

groups make decisions that are more extreme than the individuals’ opinions

conflict of individuals’ extreme opinions causes the group to side with the majority

the opinions of the minority shift to the majority

groups make decisions that are less extreme than the individuals’ opinions

Q7 | Which of the following is NOT a type of theory seeking to explain group polarization?

persuasive argument

social categorization processes

social comparison processes

social conformity processes

Q8 | Identification with social groups has been shown to lead to various psychologicaloutcomes. Which of the following is NOT one of them?

Self-esteem

distinctiveness

belonging

narcissism

Q9 | ) According to Farfel and Turner (1979), which of the following is a primary reason forchoosing to identify with a group?

to avoid loneliness

a fear of missing out

a desire to prove loyalty to a stereotype

to maintain a positive sense of self

Q10 | ) The Social Cure (Jetten et al. 2009 & 2012) refers to

improvements in group cohesion as a result of socializing together

improvements in health and well-being as a result of identification with a group

improvements in social mobility resulting from free social care provision

improvements in health and well-being as a result of socialism

Q11 | According to Moscovici (1980), the best way for a minority to exert influence on themajority’s opinion is to

Maintain a consistent position over time

express extreme opinions

stress the importance of their opinion

express creative opinions

Q12 | Describe the level of communication between team members:

In this team, people are afraid to speak up and we do not listen to each other

Everybody speaks up, but not all team members listen

Everybody accurately states their view and others listen and understand what is being saidwe talk together

Quite a few of the team members withhold their thoughts and don’t listen to others

Q13 | What pair are methods of making team decisions?

Lack of Response & Unanimity

Lack of Response & Minority Rule

All Votes are Equal & Recruitment

D. Feedback & Unanimity

Q14 | Which of the following is not a stage of team development?

Forming

Deciding

Adjourning

Storming

Q15 | Which of the following is NOT a symptom of Groupthink?

Illusions of vulnerability

Belief in inherent group morality

Applying direct pressure to deviants

Self-censorship by members

Q16 | Members of a(n) ______ team have been cross-trained so each person is able to performthe duties of all the other team members.

functional

cross-functional

multifunctional

self-directed

Q17 | A group technique used to develop many ideas in a relatively short time.

brainstorming

compromise

conflict

consensus

Q18 | The problem-solving method in which all members of a group fully accept and support adecision.

norm

compromise

goal

consensus

Q19 | In circumstances of incremental change, strategic change is likely to be moresuccessful if:

It is imposed

It is owned by the senior manager

It is internalized and owned by those who will implement it

It is facilitated by management consultants

Q20 | 'Logical instrumentalism' can be described as:

Careful design and planning

Emergent

Cautious resource allocation

Top management rational analysis

Q21 | Organizations that are good at developing relevant capabilities to respond to aSol:Changing context are known as

Knowing organizations

Stretch organizations

Learning organizations

None of the given options

Q22 | Which of the following contexts would most suit a transformational leader?

An organization that is in trouble

An organization that is performing well

An organization in a stable environment

An organization in a mature industry

Q23 | Theorists have identified two main styles of leadership. These areSol:Transformational leadership and

Transgression leadership

Transactional leadership

Transparent leadership

Transcendental leadership

Q24 | Which of the following theories operate on a multiple entity?

Life cycle and teleological theories

Teleological and dialectical theories

Dialectical and evolutionary theories

Evolutionary and life cycle theories

Q25 | An approach, in which an external consultant recommends a solution to organizationalproblems according to technical view point, is known as:

Expert system approach

Devil’s advocate approach

Dialectical inquiry approach

External analysis approach