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This set of Organisational Behaviour Multiple Choice Questions & Answers (MCQs) focuses on Group Behaviour and Change in Orgnisation Set 1

Q1 | The so-called ‘Hawthorne effect’ refers to which group-related phenomenon?
  • one person in a group usually does most of the work
  • people in groups tend to try to get away with doing as little as possible
  • people always perform better when they’re being watched
  • there is usually one person in a group who will try to argue against the majority
Q2 | Which of the following terms is used to refer to the potential negative effects of groupidentification that stem from processes like stigma and rejection?
  • the Social Curse
  • the Exclusion Hypothesis
  • the Norm-Violation Problem
  • the Discrimination Dilemma
Q3 | The term ‘groupthink’ was coined by
  • Janis (1972)
  • Jarvis (1972)
  • Jager (1972)
  • Jarratt (1972)
Q4 | Groupthink refers to the process by which, when making decisions, the group placesmore importance on
  • Reaching a cohesive agreement
  • making a quality decision
  • reaching a speedy decision
  • reaching a well-evaluated decision
Q5 | Diner’s (1980) explanation of deindividuation posited that deindividuation is the resultof
  • decreased self-awareness
  • decreased responsibility
  • increased anonymity
  • increased group size
Q6 | Group polarization refers to the tendency whereby
  • groups make decisions that are more extreme than the individuals’ opinions
  • conflict of individuals’ extreme opinions causes the group to side with the majority
  • the opinions of the minority shift to the majority
  • groups make decisions that are less extreme than the individuals’ opinions
Q7 | Which of the following is NOT a type of theory seeking to explain group polarization?
  • persuasive argument
  • social categorization processes
  • social comparison processes
  • social conformity processes
Q8 | Identification with social groups has been shown to lead to various psychologicaloutcomes. Which of the following is NOT one of them?
  • Self-esteem
  • distinctiveness
  • belonging
  • narcissism
Q9 | ) According to Farfel and Turner (1979), which of the following is a primary reason forchoosing to identify with a group?
  • to avoid loneliness
  • a fear of missing out
  • a desire to prove loyalty to a stereotype
  • to maintain a positive sense of self
Q10 | ) The Social Cure (Jetten et al. 2009 & 2012) refers to
  • improvements in group cohesion as a result of socializing together
  • improvements in health and well-being as a result of identification with a group
  • improvements in social mobility resulting from free social care provision
  • improvements in health and well-being as a result of socialism
Q11 | According to Moscovici (1980), the best way for a minority to exert influence on themajority’s opinion is to
  • Maintain a consistent position over time
  • express extreme opinions
  • stress the importance of their opinion
  • express creative opinions
Q12 | Describe the level of communication between team members:
  • In this team, people are afraid to speak up and we do not listen to each other
  • Everybody speaks up, but not all team members listen
  • Everybody accurately states their view and others listen and understand what is being saidwe talk together
  • Quite a few of the team members withhold their thoughts and don’t listen to others
Q13 | What pair are methods of making team decisions?
  • Lack of Response & Unanimity
  • Lack of Response & Minority Rule
  • All Votes are Equal & Recruitment
  • D. Feedback & Unanimity
Q14 | Which of the following is not a stage of team development?
  • Forming
  • Deciding
  • Adjourning
  • Storming
Q15 | Which of the following is NOT a symptom of Groupthink?
  • Illusions of vulnerability
  • Belief in inherent group morality
  • Applying direct pressure to deviants
  • Self-censorship by members
Q16 | Members of a(n) ______ team have been cross-trained so each person is able to performthe duties of all the other team members.
  • functional
  • cross-functional
  • multifunctional
  • self-directed
Q17 | A group technique used to develop many ideas in a relatively short time.
  • brainstorming
  • compromise
  • conflict
  • consensus
Q18 | The problem-solving method in which all members of a group fully accept and support adecision.
  • norm
  • compromise
  • goal
  • consensus
Q19 | In circumstances of incremental change, strategic change is likely to be moresuccessful if:
  • It is imposed
  • It is owned by the senior manager
  • It is internalized and owned by those who will implement it
  • It is facilitated by management consultants
Q20 | 'Logical instrumentalism' can be described as:
  • Careful design and planning
  • Emergent
  • Cautious resource allocation
  • Top management rational analysis
Q21 | Organizations that are good at developing relevant capabilities to respond to aSol:Changing context are known as
  • Knowing organizations
  • Stretch organizations
  • Learning organizations
  • None of the given options
Q22 | Which of the following contexts would most suit a transformational leader?
  • An organization that is in trouble
  • An organization that is performing well
  • An organization in a stable environment
  • An organization in a mature industry
Q23 | Theorists have identified two main styles of leadership. These areSol:Transformational leadership and
  • Transgression leadership
  • Transactional leadership
  • Transparent leadership
  • Transcendental leadership
Q24 | Which of the following theories operate on a multiple entity?
  • Life cycle and teleological theories
  • Teleological and dialectical theories
  • Dialectical and evolutionary theories
  • Evolutionary and life cycle theories
Q25 | An approach, in which an external consultant recommends a solution to organizationalproblems according to technical view point, is known as:
  • Expert system approach
  • Devil’s advocate approach
  • Dialectical inquiry approach
  • External analysis approach