Work Stress Set 2
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This set of Organisational Behaviour Multiple Choice Questions & Answers (MCQs) focuses on Work Stress Set 2
Q1 | The best way to protect the body from the harmful effects of stress is to
- learn how to avoid it
- learn how to manage it
- take your anger out on inanimate objects
- take a long walk and bottle up your frustration
Q2 | Extreme fatigue, exhaustion and burnout are all signs of
- short-term stress
- long-term stress
- behavioural stress
- emotional stress.
Q3 | Indivudual concern model the style which represents a low level of concern for both selfand other known as__________.Sol:
- Avoiding
- Dominating
- Obliging
- Compromising
Q4 | Third party usually helps, clarifies and grounds each disputing party’s alternatives toagreement in___________.Sol:
- Reality testing
- Litigation
- Negotiation
- Dispute
Q5 | A person holds_____ power when he influences others by coercing, threatening, harmingand irritating.Sol:
- Reward
- Coercive
- Normative
- Expert
Q6 | Research and investigation can be examples of sources of _________power.Sol:
- Expert
- Reward
- Normative
- Democratic
Q7 | A dispute between two neighbors can be example of _________power.Sol:
- Expert
- Reward
- Ecological
- Social
Q8 | Formal power is exercised in a ________manner.Sol:
- Bottom-up
- Top-down
- Horizontal
- Vertical
Q9 | The influence which is deliberate or purposive in nature may be called_____.Sol:
- Motivation
- Power
- Integration
- None of the given options
Q10 | Dual concern model assumes that no disputant has ________orientation.Sol:
- Positive
- Negative
- Neutral
- Zero-Sum
Q11 | Negotiation in which the disputants are the only participants is called________.Sol:
- Adjudication
- Mediation
- Simple negotiation
- Facilitated negotiation
Q12 | An interpersonal conflict in which no participant is aware of the divergence of goals,needs, or interests is known as__________.
- Latent conflict
- False conflict
- Cause of action
- None of the given options
Q13 | A conflict situation in which the disputants believe that when one disputant helpshim/herself, the other disputant is also helped is_______________.
- Constructive conflict
- Competitive conflict
- Destructive conflict
- Cooperative conflict
Q14 | A situation involving actual incompatibility of needs, interests or goals is definedas__________.Sol:
- False conflict
- True conflict
- Veridical conflict
- Both true and veridical conflict
Q15 | Conflict causes predictable and destructive changes in the disputant’s attitudes,perceptions and interactions is called____________.Sol:
- Perceived conflict
- Real conflict
- Escalating conflict
- Data type conflict
Q16 | Meeting one party’s goals is just like promoting other party’s goals known as:Sol:
- Promotive Interdependence
- Contrient Interdependence
- Positive Interdependence
- None of the given options
Q17 | he first step in conflict diagnosis is to describe the______________.Sol:
- Conflict
- Disputant
- Motives
- Position
Q18 | There is/are usually ___________ source /sources of any given conflict.Sol:
- Single
- Multiple
- Sole
- Distinct
Q19 | One can infer attitudes and make judgments about people and things through_____________.Sol:
- Perception
- General attribution theory
- Stimuli
- Cognitive Structure
Q20 | High levels of trust between disputants makes:Sol:
- Negotiation more efficient
- Disputants less responsive
- Decrease disputant’s willingness to try to find additional ways to trust each other
- A competitive conflict cycle more likely
Q21 | Which type of trust is founded on control?Sol:
- Calculus-based trust
- Knowledge-based trust
- Identification-based trust
- Productive based trust
Q22 | There is a contest among all employees of organization about valuable suggestions forimproving policies for employees. What type of conflict it may be?
- Constructive
- Destructive
- Competitive but constructive
- Cooperative but destructive
Q23 | All of the following are advantages of understanding the other disputant's interestsexcept:Sol:
- It helps user visualize and recognize alternate ways to meet goals
- It creates greater inflexibility in coming to settlement
- It ensures user doesn’t miss an optimal resolution
- It enables user to evaluate whether some interests could be met outside the conflict
Q24 | Focusing only on resource aspects of a conflict leads toSol:
- Zero-sum thinking
- A competitive approach to resolution
- A cooperative approach to resolution
- Zero-sum thinking and a competitive approach to resolution
Q25 | The meaning of language or behavior may be misunderstood, causing a _____ conflict.Sol:
- Preferences and nuisances
- Data-type
- Resource
- Communication