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This set of Total Quality Management TQM Multiple Choice Questions & Answers (MCQs) focuses on Total Quality Management Set 4

Q1 | ______________ is not a process tools for TQM systems
Q2 | Inspection, scrap, and repair are examples of ______________
Q3 | Customers are primarily concerned with ______________
Q4 | Assured quality is necessary for building customer confidence.
Q5 | ______________ is the areas that will be covered by the organization's processes
Q6 | All of the following costs are likely to decrease as a result of better quality except
Q7 | Quality is defined by the customer" is
Q8 | TQM stands for ______________
Q9 | After E.deming, who is considered to have the greatest impact in quality management?
Q10 | Deming's 4 step cycle for improvement is______________
Q11 | Plan-do-study-act cycle is a procedure to ______________
Q12 | Quality practices must be carried out ______________
Q13 | Quality circles work best if employees are initially trained in ______________
Q14 | Quality Trilogy includes
Q15 | Inspection is part of the ______________
Q16 | Elements of quality management system are ______________
Q17 | Based on his 14 Points, Deming is a strong proponent of ______________
Q18 | According to Deming most of the problems are related to systems and it is the responsibilityof the management to improve the systems
Q19 | Quality management includes forming and directing a team of people to achieve a qualitativegoal within an effective cost and time frame that results in ______________
Q20 | Identify the cost not likely to reduce as a result of better quality.
Q21 | Processes that operate with "six sigma quality" over the short term are assumed to producelong-term defect levels below ______________ defects per million opportunities (DPMO).
Q22 | ______________ are used in six sigma
Q23 | ______________ is about supplying customers with what they want when they want it.
Q24 | ______________ are the areas that will be covered by the organization's processes
Q25 | All of the following costs are likely to decrease as a result of better quality except______________