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This set of Total Quality Management TQM Multiple Choice Questions & Answers (MCQs) focuses on Total Quality Management Set 6

Q1 | A ______________ diagram shows the location of defects in any unit. This diagram is usedin the analyze step of DMAIC.
  • Affinity
  • Relations
  • Defect Concentration
  • Scatter
Q2 | The ______________ is used to identify what might go wrong in a plan under development.
  • Pareto Chart
  • PDPC
  • Arrow Diagram
  • Matrix Diagram
Q3 | The defect concentration diagram can be used in the ______________ stage of the DMAIC.
  • Define
  • Measure
  • Analyze
  • Improve
Q4 | The taste of the burger can be categorized as good or bad This is an example of which type ofdata:
  • Variable
  • Attribute
  • Cannot be determined
  • None of the above
Q5 | For a given sample size (n) and number of defects acceptable ©, the Average TotalInspection (of units) should ______________ with increase in N (lot size).
  • Increase
  • Decrease
  • Remain Constant
  • None of the above
Q6 | The pattern of continuous movement in one direction in a control chart is termed as:
  • Mixture
  • Cyclic Pattern
  • Trend
  • Stratification
Q7 | Juran's quality management philosophy is based on three pillars namely planning, control and______________.
  • Implementation
  • Improvement
  • Monitor
  • Design
Q8 | For a point in the control chart to be out of control, it must lie
  • Above UCL or Below LCL
  • Between Central Line and LCL
  • Between Central Line and UCL
  • None of the above
Q9 | X bar should never be interpreted when:
  • R chart shows out of control points
  • X bar chart shows out of control points
  • The process mean is not known
  • None of the above
Q10 | The average run length can be defined as:
  • The beta risk for an x bar chart
  • The expected number of samples taken before any shift in process quality is detected
  • The number of samples used in the construction of x bar chart
  • The number of items per sample
Q11 | Consider the first method of p bar estimation where each sample is of varying size. If the 3rdsample has p bar =.01, and the sample size of the 3rd sample is 10, what will be the upper control limit for the 3rd sample?
  • 0.5
  • 0.6
  • 0.1 ((p bar + 3∗ √p bar∗ (1-p bar)/n) is a measure of the upper control limit)
  • None of the above
Q12 | A major assumption for p chart is that all units produced are ______________.
  • Independent
  • Dependent
  • None of the above
  • Cannot be determined
Q13 | Apart from Poisson distribution, another distribution that can be applied to events data is:
  • Normal Distribution
  • Geometric Distribution
  • Lognormal Distribution
  • Continuous Distribution
Q14 | Which of the following is not true regarding when to select a p, c or u chart?
  • The process is a complex assembly operation and product quality is measured in terms of the occurrence of nonconformities, successful or unsuccessful product function, and so forth.
  • Process control is necessary, but measurement data cannot be obtained.
  • A historical summary of process performance is necessary.
  • Destructive testing (or such other expensive testing procedures) is required.
Q15 | The dimension of reliability is concerned with:
  • How easy it is to repair the product
  • How long does the product last
  • Will the product do the intended job
  • How often does the product fail
Q16 | From a consumer perspective quality is determined by ______________ while from aproducers perspective quality is determined by ______________.
  • Variability, Cost
  • Cost, Price
  • Price, Cost
  • Cost, Variability
Q17 | The probability distribution function corresponding to tossing of a coin will be a:
  • Probability Density function
  • Probability Mass function
  • Probability Measurement function
  • Probability Cumulative Function
Q18 | While the first generation of Six sigma focused on ______________, the third generation ofsix sigma focused on ______________.
  • Variability reduction, creating value
  • Variability reduction, improved business performance
  • Creating value, Improved business performance
  • None of the above
Q19 | The standard normal distribution has mean= ______________ and standard deviation=______________.
  • 1,0
  • 0,1
  • 0,0
  • 1,1
Q20 | A ______________ chart can be used to identify the most frequently occurring defect.
  • Pareto
  • Ishikawa
  • Histogram
  • Scatter
Q21 | The main aim of QFD is to
  • Listen to the voice of customer
  • Lower cost
  • Reduce errors
  • Reduce supplier defect
Q22 | Average Total Inspection is defined as:
  • Average of rejected lots and accepted lots
  • Average number of units inspected per lot
  • Average of rejected Lots
  • Average of accepted Lots
Q23 | R charts are used for controlling ______________ of a process.
  • Central Tendency
  • Dispersion
  • None of the above
  • Both a and b
Q24 | If the Average outgoing Quality is plotted against the Incoming Fraction Defective, theAverage Outgoing Quality Limit is the ______________ point.
  • Highest
  • Lowest
  • Middle
  • Cannot be determined
Q25 | For the above table, what is the value corresponding to the central line for the x bar chart?
  • 10.08
  • 10.05
  • 9.89
  • 9.78