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This set of Business Management Multiple Choice Questions & Answers (MCQs) focuses on Business Management Set 12
Q1 | Informal communication is commonly known as ________.
- downward communication.
- upward communication.
- horizontal communication.
- Grapevine.
Q2 | Communication of policies, procedures and programmes is exampleof_________.
- downward communication.
- upward communication.
- horizontal communication.
- informal communication.
Q3 | Reports, suggestions, appeals, grievances, etc is example of_________.
- downward communication.
- upward communication.
- horizontal communication.
- informal communication.
Q4 | Inter-depoartmental committee meeting is an example of__________.
- downward communication.
- upward communication.
- horizontal communication.
- informal communication.
Q5 | Rumours and gossips are_________.
- downward communication.
- upward communication.
- horizontal communication.
- informal communication.
Q6 | Exchange of messages through spoken words is_________.
- oral communication.
- written communication.
- gestural communication.
- sideward communication.
Q7 | Lectures, group discussions, interviews, social gathering are example of_____.
- oral communication
- written communication.
- gestural communication.
- sideward communication.
Q8 | Letters, circulars, memos, bulletin, manuals, reports are exampleof________.
- oral communication.
- written communication.
- gestural communication.
- sideward communication.
Q9 | The problems in communication channels is known as______.
- organizational barriers.
- mechanical barriers.
- personal barriers.
- semantic barriers.
Q10 | The integration of objectives and activities of an organization is________.
- control.
- co-ordination.
- Planning.
- organizing.
Q11 | Co-ordination between the activities of various departments and individualsworking within the organization is known as _________.
- vertical co-ordination.
- external co-ordination.
- internal co-ordination.
- horizontal co-ordination.
Q12 | Scalar chain means ________.
- hierarchy levels.
- chain of command.
- delegation of authority.
- span of control.
Q13 | The oldest type of organization__________.
- functional organization.
- line organization.
- matrix organization.
- committee organization.
Q14 | The organization which was devised by FW Taylor was ________.
- functional organization.
- matrix organisation.
- committee organization
- line and staff organization.
Q15 | Devices which shows the organizational relationships________.
- organizational charts.
- scalar chain.
- over all plan.
- Budgets.
Q16 | When the supervisor commands subordinates and has close supervision iscalled ______.
- free-rein.
- autocratic.
- consultative.
- democratic.
Q17 | Praise, recognition and power are_______.
- intrinsic motivation.
- extrinsic motivation.
- positive motivation.
- negative motivation.
Q18 | X and Y theory was introduced by_______.
- Mc gregor.
- Peter drucker.
- Henry fayol.
- FW taylor.
Q19 | Time-event network is _________.
- PERT.
- CPM.
- MIS.
- statistical reports.
Q20 | Management is ____________.
- art.
- science.
- art and science.
- humanities.
Q21 | Decision making helps in the smooth function of the___________.
- business.
- staffing.
- organization.
- planning.
Q22 | The study relating to the movement of a machine operator and his machinewhile performing the job is called__________.
- time study.
- work study.
- motion study.
- fatigue study.
Q23 | Selecting a best course of action among the alternatives is calledas_________.
- decision making.
- planning.
- organizing.
- controlling.
Q24 | The decisions which are frequent and repetitive in nature are calledas________.
- non programmed decisions.
- programmed decisions.
- major decisions.
- operative decisions.
Q25 | A decision which is taken to meet unexpected situation__________.
- problem decision.
- certainty decisions.
- crisis decision.
- organizational decision.