Business Ethics And Corporate Social Responsibility Becsr Set 6 MCQs

Q1 | Malcolm Baldrige national quality award is for (MBNQA)

Total Quality Management

International Standard Organization

Total Productive Maintenance

Total Quality Control

Q2 | Total Quality Management (TQM) focuses on

Employee

Customer

Both (a) and (b)

None of the above

Q3 | TQM & ISO both focuses on

Customer

Employee

Supplier

All of the above

Q4 | Karma yoga is

concentrate fully and completely on each duty.

a preliminary to the use of japam.

the way of knowledge.

the way of psychological experiment.

Q5 | Jnana yoga

the personality of the gods are important.

the way of knowledge through scriptures.

what Christians mean by "soul.

concentrate fully and completely on each duty.

Q6 | The total number of Vedas is _______.

One

Two

Three

Four

Q7 | Philosophy is originally a _______ word.

English

Latin

Greek

Spanish

Q8 | The portion of Vedas that deals with rituals is known as _________.

Mantras

Brahmanas

Aranyakas

Upanishads

Q9 | Which one of the following is not recommended as a method for a company to protect itself againstsexual harassment charges?

Develop a zero-tolerance policy on harassment and communicate it to employees.

Retaliate swiftly against employees who bring forth charges of harassment.

Give swift and sure punishment to harassers.

Train managers at all levels on sexual harassment issues.

Q10 | Marvin has his own Website that carries ads for a dozen retailers. At night, Marvin spends hours clicking on these sites so he can collect commissions from the advertisers. Marvin is engaged in thescandal referred to as

click fraud.

work-at-home scam.

cyber squatting

backdating Websites

Q11 | The ethical dilemma of choosing between two rights refers to

choosing between the lesser of two evils.

deciding which of two employee rights is the most important.

deciding to offer a bribe or lose out on an important opportunity.

choosing between the two types of sexual harassment.

Q12 | A whistle blower is an employee who

exposes organizational wrongdoing.

complains a lot to company management.

engages in unethical behavior.

refers disputes with other employees.

Q13 | Which of the following reasons might a free market economic theorist use to justify the hostile takeover of a company?

The takeover target company's stock is undervalued. That is evidence that the resources are being inefficiently used.

If current management is not maximizing profits, it is violating the utilitarian imperative to maximize the overall good.

The organization seeking to take over the target company will maximize profits for the stockholders and will be serving the public's interests because it is only by satisfying consumer (public) demand that a business can make profits.

All of the above.

Q14 | Which statement does not support the claim that an unconditioned ethical directive such as the one the classical model of corporate social responsibility demands of business management is inappropriate for utilitarian theory?

Markets can work to prevent harm only by first-hand experience with harms that have to occur before they can be remedied.

It is claimed that once market failures are adequately addressed by the government, business just needs to obey the law that addressed them. Business, however, has the ability to inappropriately influence government policy and the law.

Business has the ability to influence consumers' desires by helping shape those desires through advertising.

A more precise formulation of a utilitarian- based principle would be to maximize profit whenever doing so produces the greatest good for the greatest number, with the proviso that managers must consider the impact a decision will have in many ways other than merely financial.

Q15 | Which statement does not challenge the notion of a hypothetical social contract between society and corporations?

If the social contract presupposes an amoral beginning, it seems to offer few guarantees that certain fundamental ethical rights will be protected under the contract.

Micro-social contracts can be developed within particular local communities that establish the specific ethical rights and responsibilities within that community as long as they fit within the general limitations of the hyper norms governing any and all social contracts.

It is difficult to specify exactly what responsibilities will be drawn from this hypothetical contract.

If the theory already begins with certain fundamental rights and responsibilities, then the social contract may be irrelevant to providing an ethical justification for business' responsibilities.

Q16 | Which statement represents a challenge to Evan's and Freedman's defense of the stockholder theory against the classical model of corporate social responsibility?

The law now recognizes a wide range of managerial obligations to such stakeholders as consumers, employees, competitors, the environment, the disabled.

Courts and legislatures have recognized that the rights and interests of various constituencies affected by corporate decisions limit managers' fiduciary responsibility.

Stakeholder theory cannot ANSWER the question as to how, exactly, a manager should go about balancing the diverse and competing claims of all parties.

There is no guarantee that when managers produce profits, they will serve the interests of either stockholders or the public.

Q17 | Which of the following statements is decisive in determining whether or not to study business ethics?

Business managers don’t need to study ethics in order to know how to treat employees, shareowners, and customers.

Business and ethics simply don’t mix. In the final analysis, self-interest represented by profit overrides the interests of employees, customers, and communities. Opinion and sentiment get in the way of efficient business decision-making.

Ethical concerns are as unavoidable in business as are concerns of marketing, accounting, finance, and human resources. Formal study of business ethics helps address these concerns so that decisions of right and wrong may be made deliberately. and conscientiously

The

Q18 | Identify the statement that is consistent with utilitarian ethical theory:

Adhering to a set of principles may well forbid an act that would otherwise provide overall net good consequences.

No act is ever morally right or wrong in all cases, in every situation. It will all depend on the act's consequences.

Some actions like murder, theft, rape, and lying are wrong of their very nature, the kind of acts they are. No amount of net good consequences could ever justify them.

The end never justifies the means.

Q19 | Which statements are legitimate challenges to utilitarian ethical theory?

The end may justify the means.

There is no consensus among utilitarians on how to measure and determine the overall good.

It is difficult to know how to consider the consequences for all the parties that will be affected by an act.

All of the above.

Q20 | How can you describe the thinking and outlook of transformational leaders?

Strategic

Operational

Functional

Developmental

Q21 | The biggest challenge in planning for change is:

Who will be affected by the change?

Anticipating its unintended, unexpected outcomes

Deciding who should implement the change

Communicating why the change is needed

Q22 | What does situational theory of leadership emphasis

Personal Traits

Events

Environment

Political Situation

Q23 | What are the key characteristics of transactional leaders?

Guiding, mentoring and motivating

Guiding, commanding and motivating

Guiding, demonstrating and motivating

Guiding, mentoring and demonstrating

Q24 | Strategic planning in service organizations is all about:

Where the organization is heading

Where the organization should be heading.

How the organization needs to change in order to be more effective

What the organization intends to accomplish for the community

Q25 | The organization will never be able to make the necessary changes without

Top management commitment

Employees

Workers

None of the mentioned