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This set of Sales and Distribution Management Multiple Choice Questions & Answers (MCQs) focuses on Sales And Distribution Management Set 3
Q1 | Consumer Day is celebrated on____________
- 15th March
- 16th March
- 20th April
- 20th March
- None of these
Q2 | A situation where by market is expanded by developing new products to satisfy newconsumer needs is called
- Market development
- Diversification
- Both land 2
- Neither 1 nor 2
- None of these
Q3 | The level of commitment that consumers feel toward a given brand is called
- Brand equity
- Brand name
- Brand loyalty
- Brand utility
- None of these
Q4 | Assigning specific jobs and work places to the selected candidates is known as____________
- Placement
- Recruitment
- Transfer
- Promotion
- None of these
Q5 | As a counselor, a personnel manager__________
- Reminds the management of moral obligations towards employees
- Encourages the employees
- Tries to settle the disputes between labour and management
- All of the above
- None of the above
Q6 | Which among the following is NOT included in fringe benefits available to anemployee?
- Old age survivors benefits
- Pensions
- Gratuities
- Both land 2
- None of these
Q7 | Which among the following is an example of tele-conferencing?
- Computer conferencing
- Audio conferencing
- Video conferencing
- All of the above
- None of the above
Q8 | Information systems can assist managers by
- Providing information
- Providing data on internal sources
- Directing
- All of the above
- None of the above
Q9 | Which among the following is a disadvantage of an EDI system?
- Speed
- Errors
- Expensive
- Mismatch
- None of these
Q10 | In online marketing, there is____________
- No exchange
- Exchange is the core of marketing
- Guarantee
- Only warranty
- None of these
Q11 | EMI is marketing tool if
- It is very high
- It is very low
- It is increasing
- It is fluctuating
- It has no role as marketing tool
Q12 | The target group for Home-loan is
- All body-builders
- Tiles manufacturers
- Housing societies
- Farmers’ societies
- Individuals not owning any house
Q13 | Delivery Channels means:
- Sales outlets
- Purchased goods
- Product shelf-life
- Courier person
- Channel finance
Q14 | Customer Relation can be ensured by:
- Offering freebies
- Offering loans at low rates
- Catchy slogans
- Giving incentives
- Personalized services
Q15 | Standard marketing practices include
- Poaching
- Unhealthy competition
- Lowering the selling price
- Unhealthy discount scheme
- Phishing
Q16 | Marketing of service is adopted in
- Grocery stores
- Garments trade
- Medicine shop
- Fruit stalls
- Hotels
Q17 | Selling is _____________
- Same as marketing
- More than marketing
- Offering discounts
- A sub-function of marketing
- Nothing to do with marketing
Q18 | Indirect marketing is the same as
- Onsite selling
- Using a smart-phone
- Viral marketing
- Advertisements
- Online marketing
Q19 | ‘To close a call’ means
- To look for a new clients
- Telemarketing
- To clinch the sale deal
- Online marketing
- Indoor marketing
Q20 | Market size also means
- Marketing planning
- Market pricing
- Market space
- Market distribution
- Market channels
Q21 | Digital Marketing is the same as
- Online marketing
- Cross-selling
- Website designing
- Road shows
- Door-to-door marketing
Q22 | Service Marketing is resorted to in
- All MNCs
- All production houses
- Industrial units
- Insurance companies and banks
- Fish markets
Q23 | Customization results in
- Customer exit
- Customer retention
- Customer complaints
- Better balance sheet figures
- Better technology
Q24 | The sole aim of marketing is to
- improve the balance sheet figures
- increase recruitments
- increase profits
- increase production
- increase branch network
Q25 | Efficient marketing style requires
- Proper planning
- Good debating skills
- Arrogant staff
- Knowledge of many languages
- Ignorant customers