Performance Management Unit 1 Set 1

Bachelor of Business Administration in Human Resource Management (BBA HRM),

Master of Business Administration (MBA)

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This set of Performance Management Multiple Choice Questions & Answers (MCQs) focuses on Performance Management Unit 1 Set 1

Q1 | Do HR activities have an effect on employee and managerial behavior?
  • Yes, but these effects can be negative as well as positive
  • HR has limited impact on either employee behaviour or managerial
  • HR impacts on employee behaviour but not on managerial
  • No, it is managerial behaviour which impacts on HR
Answer: Yes, but these effects can be negative as well as positive
Q2 | The view that employees are critical to organizational success is now generally accepted. Does this mean that?
  • All employees have the same value or potential for the organisation
  • It reflects the unprecedented success of HR practitioners to deliver
  • Good management of people will prevail
  • Managing the human resource has become even more important because it is the one resource most difficult to replicate
Answer: Managing the human resource has become even more important because it is the one resource most difficult to replicate
Q3 | The most common activities performed by HR, which are often outsourced, are:
  • Recruitment an selection
  • Occupational health, payroll, pensions and training
  • Human resource planning
  • Assessment centres
Answer: Occupational health, payroll, pensions and training
Q4 | Performance management should be seen as a process which is a:
  • Once a year task
  • Twice a year activity
  • Ongoing process or cycle
  • Is engaged in when the appraisals are carried out
Answer: Ongoing process or cycle
Q5 | What will make some organizations more successful, and therefore more likely to surviveand prosper, than others?
  • Creating cultures and systems in which staff can use their talents
  • Creating management systems to ensure high performance from everyone
  • Creating superior organisations
  • Only recruiting talented people
Answer: Creating management systems to ensure high performance from everyone
Q6 | The aim of performance management is to:
  • Consolidate goal setting.
  • Ensure employee's performance is supporting the company's strategic aims.
  • Ensure employee has the tools needed to perform the job.
  • Evaluate employee's performance against standards.
Answer: Evaluate employee's performance against standards.
Q7 | The increasing use of performance management reflects:
  • Every employee's efforts must focus on helping the company achieve its strategic goals.
  • The popularity of TQM concepts.
  • Traditional performance appraisals are often counter-productive.
  • All the above.
Answer: Every employee's efforts must focus on helping the company achieve its strategic goals.
Q8 | Reasons for appraising a subordinate's performance include:
  • Appraisals play a part in the employer's salary raise decisions.
  • The supervisor and the employee together develop a plan for correcting the employee's deficiencies.
  • Appraisals play an integral role in performance management.
  • All the above.
Answer: All the above.
Q9 | Supervisors can ensure that employees are satisfied with their performance appraisals by ensuring that employees:
  • Have the opportunity to present their ideas and feelings.
  • Have a helpful and constructive supervisor conduct the interview.
  • Do not feel threatened during the interview.
  • All the above.
Answer: All the above.
Q10 | Which of the following statements about performance management systems is not true?
  • They encourage a short-term view among managers.
  • Recommendations are prescriptive and suggest one best way.
  • They cause stress for employees.
  • They improve organizational performance in the long-term.
Answer: They encourage a short-term view among managers.
Q11 | The process of evaluating an employee’s current and/or past performance relative to his orher performance standards is called _____.
  • recruitment
  • employee selection
  • performance appraisal
  • organizational development
Answer: performance appraisal
Q12 | When goal setting, performance appraisal, and development are consolidated into a single, common system designed to ensure that employee performance supports a company’s strategy, it is called _____.
  • strategic organizational development
  • performance management
  • performance appraisal
  • human resource management
Answer: performance management
Q13 | Performance management combines performance appraisal with _____ to ensure that employee performance is supportive of corporate goals.
  • goal setting
  • training
  • incentive systems
  • All the above
Answer: All the above
Q14 | Managers following a performance management approach to appraisals will usually meet with employees on a _____ basis.
  • weekly
  • monthly
  • bi-annual
  • yearly
Answer: weekly
Q15 | Managers following a traditional performance appraisal system will typically meet with employees on a _____ basis.
  • daily
  • weekly
  • monthly
  • yearly
Answer: yearly
Q16 | When using goal setting in performance management, the goals should be _____.
  • difficult
  • challenging
  • specific
  • All the above
Answer: All the above
Q17 | The philosophy of performance is about:
  • Task of an employee
  • Behavior of the employee
  • Actual outcome or results
  • All the above
Answer: All the above
Q18 | Performance management combines performance appraisal with _____ to ensure thatemployee performance is supportive of corporate goals.
  • goal setting
  • training
  • incentive systems
  • All the above
Answer: All the above
Q19 | The aim of performance management is to:
  • Ensure employee's performance is supporting the company's strategic aims.
  • Ensure employee has the tools needed to perform the job.
  • Consolidate goal setting.
  • Evaluate employee's performance against standards.
Answer: Evaluate employee's performance against standards.
Q20 | The increasing use of performance management reflects:
  • Every employee's efforts must focus on helping the company achieve its strategic goals.
  • The popularity of TQM concepts
  • Traditional performance appraisals are often counter-productive.
  • All the above.
Answer: All the above.
Q21 | The aim of performance management is to
  • evaluate and reward the employee's efforts
  • giving employees the opportunity to regularly discuss performance with their supervisors
  • providing the supervisor with a means of identifying the strengths and weaknesses of an employee's performance.
  • All the above
Answer: All the above
Q22 | The performance management includes
  • daily and weekly interactions
  • meeting semiannually
  • yearly meetings
  • never meeting with subordinates
Answer: daily and weekly interactions
Q23 | The component of an effective performance management process that communicates the organization’s higher level goals throughout the organization and then translates these goals into departmental goals is called _____.
  • role clarification
  • goal alignment
  • developmental goal setting
  • direction sharing
Answer: direction sharing
Q24 | The component of an effective performance management process that explains each employee’s role in terms of his or her day-to-day work is called _____.
  • role clarification
  • goal alignment
  • developmental goal setting
  • direction sharing
Answer: role clarification
Q25 | Performance management should be a process which is a:
  • Once a year task
  • Twice a year activity
  • Ongoing process or cycle
  • Is engaged in when the appraisals are carried out
Answer: Ongoing process or cycle
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