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This set of Performance Management Multiple Choice Questions & Answers (MCQs) focuses on Performance Management Set 6

Q1 | The process by which older members of a society transmit to younger members the socialskilled is termed as.
  • literature
  • norms
  • values
  • socialization
Q2 | Dispute between employees at different levels in an organization is known as.
  • horizontal conflict
  • over all conflict
  • vertical conflict
  • organizational conflict
Q3 | A group created by management to accomplish certain organizational goal is called as.
  • performance group
  • task group
  • prime group
  • internal group
Q4 | A planned, systematic process of organizational change based on behavioural scienceresearch and theory.
  • organizational development
  • organizational change
  • organizational re-engineering
  • organizational empowerment
Q5 | Set of value that help people in an organisation understand which actions are consideredacceptable and which are considered unacceptable is known as.
  • organizational norms
  • organisational culture
  • organizational ethics
  • organization moral
Q6 | Organization Moral
  • belief
  • norms
  • tradition
  • values
Q7 | A set of guiding principles of behavior concerned with right and wrong which helpinteractions with others.
  • beliefs
  • values
  • ethics
  • tradition
Q8 | .__________ is a formal & detailed study of jobs.
  • job enrichment
  • job evaluation
  • job classification
  • job analysis
Q9 | .__________ is a very flexible type of organization.
  • staff organization
  • divisional organization
  • line organization
  • matrix organization
Q10 | Rotation is otherwise called as ____________.
  • replacement transfer
  • shift transfer
  • versatility transfer
  • remedial transfer
Q11 | _______________ is the permanent termination of an employee’s services for economicreasons in a going concern.
  • resignation
  • dismissal
  • retirement
  • retrenchment
Q12 | Personnel policy insists _________.
  • higher wage
  • wage equal to contribution
  • lesser wage
  • wage with bonus
Q13 | Job satisfaction is high when there is.
  • low morale
  • high wage
  • low wage
  • high morale
Q14 | On-the –job management development techniques include
  • job rotation
  • sensitivity training
  • coaching
  • transactional analysis
Q15 | Who is in the best position to observe and evaluate an employee’s performance for thepurposes of a performance appraisal?
  • peers.
  • customers.
  • top management.
  • immediate supervisor.
Q16 | Which of the following term is used for choosing the individual who is best suited to aparticular position and to the organization from a group of potential applicants
  • recruitment.
  • staffing
  • enrollment
  • selection.
Q17 | Organizations put maximum effort in measuring performance of organizational peoplebecause;
  • it makes procedures cost effective
  • it helps in detecting the problems
  • it leads to product innovation.
  • it assists in implementing new technology.
Q18 | Willingness, capacity & opportunity to perform are said to be;
  • performance outcomes.
  • determinants of performance
  • performance appraisals
  • types of performance standards
Q19 | The _____ problem occurs when supervisors tend to rate all their subordinatesconsistently high.
  • central tendency
  • leniency
  • strictness.
  • halo effect.
Q20 | What is another term for 360-degree feedback?
  • feedback loop.
  • multi-source assessment
  • upward feedback
  • circle feedback.
Q21 | Train the raters prior to conduct the performance appraisal is an important responsibilityof;
  • top management
  • hr department
  • line managers.
  • production department.
Q22 | The evaluator uses a list of behavioral descriptions and checks off those behaviors thatapply to the employee. This method of appraisal is called
  • forced-choice appraisal.
  • forced distribution appraisal
  • checklist appraisal.
  • behaviorally anchored rating scales.
Q23 | A mandatory prerequisite for team building is:
  • funding for staff development activities
  • shared work ethics among team members.
  • commitment from top level management.
  • removal of troublesome individuals.
Q24 | Which of the following is best for handling cross-functional project needs for a large,complex project
  • a strong matrix organization
  • a project coordinator
  • a project expeditor
  • direct executive involvement
Q25 | A key barrier to team development is
  • a strong matrix management structure
  • when major problems delay the project completion date or budget targets
  • when team members are accountable to both functional and project managers
  • when formal training plans cannot be implemented.