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This set of Performance Management Multiple Choice Questions & Answers (MCQs) focuses on Performance Management Set 1

Q1 | ______ signifies a system of shared meaning held by the members that distinguish oneorganization from another organization
  • organizational change
  • organizational development
  • organizational culture
  • group dynamics
Q2 | An organization emphasized that its employees should dress formally but did n not considerit to be absolutely essential for the firm. What are such norms termed as?
  • relevant norms
  • irrelevant norms
  • flexible norms
  • functional norms
Q3 | Vijay was employed in the production department of a firm manufacturing textiles. He was well behaved and agreed to the norms of the organization. Vijay who accepts all theorganizational norms is a
  • assertive
  • conformist
  • rebel
  • perfectionist
Q4 | Of the four approaches adopted by international operations, which approach tries to createvalue by emphasizing on local responsiveness
  • the multi domestic
  • the international
  • the global
  • the translational
Q5 | _________ council studies absenteeism at the workplace and recommends steps to reduce itat the lowest level of worker participation
  • shop council
  • plant council
  • unit council
  • joint council
Q6 | The ______ council usually deals with matters pertaining to the operational, economic andfinancial, personnel, welfare and environment areas at a level above the shop/department level
  • shop council
  • plant council
  • unit council
  • joint council
Q7 | Appraisal of an employee by supervisor, self, peers, subordinates and customers is termedas
  • team appraisal
  • balanced scorecard method
  • 360 degree appraisal
  • critical incident method
Q8 | Rajan believes that all those from Xavier's are arrogant and complacent. This is reflected inhis performance appraisal of Preethi, who is from Xaviers. This is an example of
  • halo effect
  • perceptual effect
  • stereotyping
  • stringency effect
Q9 | If the appraiser allows a single characteristic of the appraisee to dominate his judgement ofthe employee performance, it is termed as
  • halo effect
  • stereotyping
  • perceptual set
  • primacy effect
Q10 | Hitesh is a good salesman and works for an ITcompany. But, his performance in 2001-02 was affected because of the slump in the ITmarket. However, his boss fails to acknowledge itand rates his performance as poor. This is an example of
  • stereotyping
  • primacy effect
  • fundamental attribution error
  • halo effect
Q11 | Veena always awards high ratings to all her subordinates irrespective of their performancelevels. She is affected by
  • leniency effect
  • primacy effect
  • recency effect
  • tringency effect
Q12 | One of the main reasons for the negative attitude of employees towards performanceappraisal is
  • it is associated with pay
  • it gives away how bad they are
  • it tends to become subjective because of poor implementation
  • it is not useful for any other organizational activity
Q13 | Supratim has been promoted to the post of an Area Sales Manager just last week, but findshimself lacking in some areas. His performance can be improved by
  • reprimanding him
  • training him
  • linking his pay to performance
  • providing him with an assistant
Q14 | The performance appraisal method that channelises employee efforts with organizationalgoals is
  • bars
  • 360 degree appraisal
  • balanced scorecard
  • management by objectives
Q15 | Psychology oriented factor of production is
  • land
  • finance
  • machine
  • labour
Q16 | A statement containing the details of works to be performed & responsibilities involved isknown as.
  • job analysis
  • job evaluation
  • job specification
  • job description
Q17 | Recruiting is ____________.
  • selecting people
  • offering job
  • appointing people
  • discovering of potential
Q18 | A performance appraisal is a process of evaluating employees.
  • behaviour at job
  • contribution towards job
  • character
  • quantity of work done
Q19 | Man to Man comparison is one of the methods of
  • selection
  • grading
  • performance appraisal
  • merit rating
Q20 | ____________ is a strategy for acquisition, utilization, improvement & presentation of anorganizational human resources.
  • man power planning
  • personal administration
  • personal management
  • personal policy
Q21 | Job satisfaction is high when there is
  • low morale
  • high wage
  • low wage
  • high morale
Q22 | Direct compensation towards the contribution of labour is
  • money
  • pay
  • reward
  • wages
Q23 | Job analysis is a systematic exploration of the activities surrounding a job. It define thejobs.
  • responsibilities &duties
  • accountability & duties
  • responsibilities & accountability
  • responsibilities, accountability, duties.
Q24 | On-the-job management development techniques include.
  • job rotation
  • sensitivity training
  • coaching
  • transactional analysis
Q25 | ______ is a process of matching the qualification of applicants with the web requirements.
  • recruitment
  • promotion.
  • selection
  • training