Software Testing Quality Assurance Set 7
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This set of Software Testing and Quality Assurance (STQA) Multiple Choice Questions & Answers (MCQs) focuses on Software Testing Quality Assurance Set 7
Q1 | The degree to which a set of inherent characteristics of an object fulfils requirements" is known as
- conformity
- quality
- grade
- none of the above.
Q2 | Which of the following is not one of the seven Quality Management Principles?
- system approach to management
- engagement of people
- leadership
- customer focus
Q3 | The role of management is to ____________________
- provide resources
- monitor the effectiveness of the system
- both a and b
- none of the above.
Q4 | ISO – 14001 gives stress on ___________
- plan – do-check -act
- environmental protection
- prevention rather than detection
- all of the above
Q5 | Service Assurance is _______
- confidence with customer
- customer has trust
- employee has knowledge
- all of the above
Q6 | When a manager monitors the work performance of workers in his department to determine if the quality of their work is 'up to standard', this manager is engaging in which function?
- planning
- controlling
- organizing
- leadig
Q7 | What are the three C'c of TQM?
- cultural, country, commitment
- cultural, comunication and commitment
- cultural, comunication and contribution
- none of the above
Q8 | ______________ is not a process tools for TQM systems
- process flow analysis
- histograms
- lpier
- control of chart
Q9 | Processes that operate with "six sigma quality" over the short term are assumed to produce long-term defect levels below defects per millionopportunities (DPMO).
- 2.4
- 2
- 3
- 3.4
Q10 | ______________ are used in six sigma
- black belt
- green belt
- both a and b
- none of the above
Q11 | Customers are primarily concerned with______________
- communicatio n, courtesy, and credibility of the sales person
- competence, courtesy, and security of the sales person
- competence, responsiveness, and reliability of the sales person
- communication, responsiveness, and cleverness of the sales person
Q12 | Assured quality is necessary for building customer confidence.
- correct
- correct to some extent
- correct to great extent
- incorrect
Q13 | Quality is defined by the customer" is
- an unrealistic definition of quality
- a user-based definition of quality
- amanufacturing- based definition of quality
- a product-based definition of quality
Q14 | Deming's 4 step cycle for improvement is______________
- plan, do, check, act
- schedule, do, act, check
- do, act, check, monitor
- plan, control, act, sustain
Q15 | In Six Sigma, a is defined as anyprocess output that does not meet customer specifications
- error
- cost
- quality
- defect
Q16 | Quality practices must be carried out ______________
- at the start of the project
- throuout the life of the project
- at the end of the project
- no neeed to carry out quality practices
Q17 | The Pareto Chart is a bar chart that allows for analysis of data in search of the Pareto Principle or the _______________________
- 80/20 rule.
- pareto rule
- negotiation rule
- all of the above
Q18 | The pareto chart is a thatallows us to focus on the issues that are causing the biggest problem, and thus maximize our impact.
- prioritization tool
- mu sigma
- ishikawa tool
- all of the above
Q19 | The Cause and Effect diagram is a visual tool to explore all the that may be causingor contributing to a particular problem
- potential factors
- similar factors
- unrealistic factors
- none of the above
Q20 | Data are onthe check sheet to recordthe frequency of specific events during a datacollection period.
- “collected and tabulated”
- circulated
- reported
- none of the above
Q21 | Histogram is very useful tool to describe a of the frequencydistribution ofobserved values of a variable
- sense
- quality
- measurement
- all of the above
Q22 | The diagram is a problem-solving toolthat investigates and analizessystematically all the potential or real causes that result in a single effect.
- cause and effect
- pareto
- histogram
- all of the above
Q23 | Which of the following does not affect the software quality and organizational performance?
- market
- product
- technology
- people
Q24 | Which of the following is an indirect measure of product?
- quality
- complexity
- reliability
- all of the above
Q25 | A graphical technique for finding if changes and variation in metrics data are meaningful is known as
- defect removal efficiency
- function point analaysis
- control chart
- all of the above