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This set of Consumer Behaviour Multiple Choice Questions & Answers (MCQs) focuses on Consumer Behaviour Set 1

Q1 | Any individual who purchases goods and services from the market for his/her end-use iscalled a..................
  • customer
  • purchaser
  • consumer
  • all these
Q2 | ------------ is nothing but willingness of consumers to purchase products and services as pertheir taste, need and of course pocket.
  • consumer behaviour
  • consumer interest
  • consumer attitude
  • consumer perception
Q3 | ------------- is a branch which deals with the various stages a consumer goes through beforepurchasing products or services for his end use.
  • consumer behaviour
  • consumer interest
  • consumer attitude
  • consumer perception
Q4 | -------------- refers to how an individual perceives a particular message
  • consumer behaviour
  • consumer interest
  • consumer attitude
  • consumer interpretation
Q5 | “----------- is the action and decisions process or people who purchase goods and services forpersonal consumption.”
  • consumer behaviour
  • consumer interest
  • consumer attitude
  • consumer interpretation
Q6 | ________________ emphasize(s) that profitable marketing begins with the discovery andunderstanding of consumer needs and then develops a marketing mix to satisfy these needs.
  • the marketing concept
  • the strategic plan
  • the product influences
  • the price influences
Q7 | ________________ is one of the most basic influences on an individual’s needs, wants, andbehaviour.
  • brand
  • culture
  • product
  • price
Q8 | In terms of consumer behaviour; culture, social class, and reference group influences havebeen related to purchase and _______________.
  • economic situations
  • situational influences
  • consumption decisions
  • physiological influences
Q9 | Many sub-cultural barriers are decreasing because of mass communication, mass transit, and a ___________________.
  • decline in the influence of religious values
  • decline in communal influences
  • strong awareness of brands in the market
  • strong awareness of pricing policies in the market
Q10 | ___________ develop on the basis of wealth, skills and power.
  • economical classes
  • purchasing communities
  • competitors
  • social classes
Q11 | _____________ (is) are transmitted through three basic organizations: the family, religiousorganizations, and educational institutions; and in today’s society, educational institutions are playing an increasingly greater role in this regard.
  • consumer feedback
  • marketing information systems
  • market share estimates
  • cultural values
Q12 | In large nations, the population is bound to lose a lot of its homogeneity, and thus_________________ arise.
  • multilingual needs
  • cultures
  • subcultures
  • product adaptation requirements
Q13 | _______________ are based on such things as geographic areas, religions, nationalities,ethnic groups, and age.
  • multilingual needs
  • cultures
  • subcultures
  • product adaptation requirements
Q14 | Marketing managers should adapt the marketing mix to ___________________ andconstantly monitor value changes and differences in both domestic and global markets.
  • sales strategies
  • marketing concepts
  • cultural values
  • brand images
Q15 | _____________ has become increasingly important for developing a marketing strategy inrecent years.
  • change in consumers’ attitudes
  • inflation of the dollar
  • the concept and the brand
  • age groups, such as the teen market, baby boomers, and the mature market
Q16 | Two of the most important psychological factors that impact consumer decision-makingprocess are product _____________ and product involvement.
  • marketing
  • strategy
  • price
  • knowledge
Q17 | Which of the following is the most valuable piece of information for determining the socialclass of your best friend's parents?
  • the number of years schooling that they had
  • their ethnic backgrounds
  • their combined annual income
  • their occupations
Q18 | Changes in consumer values have been recognized by many business firms that haveexpanded their emphasis on ____________ products.
  • latest technology
  • timesaving, convenience-oriented
  • health related
  • communication
Q19 | Many sub cultural barriers are decreasing because of mass communication, mass transit, and________________.
  • the rising unemployment situation
  • an influence of political power
  • the use of new technology
  • a decline in the influence of religious values
Q20 | Different social classes tend to have different attitudinal configurations and _______ thatinfluence the behaviour of individual members.
  • personalities
  • values
  • finances
  • decision makers
Q21 | In terms of consumption decisions, middle class consumers prefer to _________.
  • buy at a market that sells at a whole sale rates
  • buy what is popular
  • buy only the brands which sell at affordable prices
  • analyze the market and select the best at the lowest prices
Q22 | _________________ refers to the buying behavior of final consumers.
  • consumer buyer behavior .
  • target market buying
  • market segment buying
  • business buying behavior
Q23 | ____________ is individuals and households who buy goods and services for personalconsumption.
  • the target market
  • a market segment
  • the consumer market .
  • the ethnographic market
Q24 | Understanding consumer buying behavior is not easy. The answers are often locked deepwithin the consumer’s head. The central question for marketers is:
  • how much money is the consumer willing to spend?
  • how much does the consumer need the product being offered for sale?
  • how much does a discount or a coupon affect the purchase rate?
  • how do consumers respond to various marketing efforts the company might use? .
Q25 | The starting point in understanding how consumers respond to various marketing efforts thecompany might use is the:
  • lipinski model of buying behavior.
  • stimulus-response model of buyer behavior. .
  • freudian model of buying behavior.
  • maslow’s model of life-cycle changes.