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This set of Performance Management Multiple Choice Questions & Answers (MCQs) focuses on Performance Management Unit 3 Set 1

Q1 | The statistical technique of meta-analysis:
  • Estimates the amount of sampling error in one study to derive a more accurate estimate of the validity coefficient
  • Changes the magnitude of the validity coefficient by removing the effect of the sampling error
  • Changes the estimated variance in observed coefficients and hence widens the confidence interval around the mean coefficient
  • Cumulates the results from many separate studies to obtain a more stable indication of the effect under investigation
Q2 | Selection interviews are likely to be subjective, unreliable and vulnerable to bias if:
  • The interviewers have been trained in interviewing candidates
  • The interviewers use their empathy and intuition to evaluate each interviewee
  • The questions are used consistently across interviewers and interviewees
  • The interviewer questions are based on a job analysis
Q3 | In general, it has been shown that the single best predictor of job performance across different jobs and organizational settings is which of the following?
  • Personality tests
  • Work-sample tests
  • Cognitive ability tests
  • Handwriting analysis
Q4 | Which of the following situations does not necessarily lead to bias and unfairness to certain groups in selection?
  • An employer applies a requirement for applicants which a larger proportion of one ethnic group finds considerable harder to comply with
  • A psychometric test produces different test scores for different subgroups of candidates
  • Subgroup differences in test scores are used to select characteristics that are not directly related to job performance
  • A validity study is based on only one subgroup but then used to select members of another
Q5 | Reward management in the modern era involves:
  • Just dealing with issues of pay
  • A total reward approach
  • Dealing solely with trade unions
  • Dealing solely with legal issues
Q6 | How organizations should be rewarding their employees is based:
  • On best practice
  • Is arbitrary
  • Is based on understanding behavioral theories
  • Is based on Herzberg theory
Q7 | Herzberg (2003) and Kohn (1993a) have consistently taken the view that rewards such as performance related pay fail to deliver because:
  • They are viewed as 'hygiene factors'
  • They are motivators
  • They are unfair
  • They are unwelcome by trade unions
Q8 | Circumstances in which rewards normally impact on behavior are:
  • When given a pay increase
  • When the wage or salary is seriously out of line with expectations
  • Will not occur as pay is a 'hygiene factor'
  • In all cases
Q9 | The individual most associated with first recognizing the link between pay and performance was:
  • Mayo
  • F.W Taylor
  • Herzberg
  • Kohn
Q10 | The incentivized level of effort and performance can only be accessed through additional financial payments that are between:
  • 5 - 10%
  • 10 - 15%
  • 25 - 33%
  • 34 - 40%
Q11 | A set wage or salary is an expression of what type of reward?
  • Rewards as rights
  • Rewards as those which are contingent
  • Rewards which are discretionary
  • PRP
Q12 | Paying people, a monthly salary would not be suitable in which circumstances?
  • When employing people on a part-time basis
  • For those on regular fixed incomes
  • When overtime varies, and is a large part of the remuneration
  • When employing people on a temporary basis
Q13 | Annualized hours refers to:
  • Those individuals who are seasonal workers
  • Those employees working on shifts
  • Full-time permanent employees
  • Calculating working time on an annual rather than a weekly basis
Q14 | The defining feature of incremental payment systems is:
  • A fair day pay for a fair day’s work
  • Cost of living
  • Length of service
  • The quantity of qualifications achieved
Q15 | Performance appraisals serve as building blocks of
  • Recruiting
  • Career planning
  • Manpower planning
  • Selecting
Q16 | Which of the following technique is least susceptible to personal bias?
  • Forced choice
  • Critical incidents
  • Rating scales
  • BARS
Q17 | A disadvantage of rating scales is
  • Cost
  • Feedback
  • Time involved
  • Quantitative of scores
Q18 | The simplest and most popular technique for appraising performance is the _____ method.
  • Alternation ranking
  • Forced distribution
  • Critical incident
  • Graphic rating scale
Q19 | The _____ performance appraisal method ranks the highest employees and lowest employees in alternate order.
  • Paired comparison
  • Behaviorally anchored rating scale
  • Forced distribution
  • Alternation ranking
Q20 | Supervisors using the forced distribution appraisal method can protect againstbias claims by:
  • Using multiple raters.
  • Appointing a review committee.
  • Training raters to be objective.
  • All of the above.
Q21 | A problem(s) with management by objectives is (are) that it can:
  • Be time consuming.
  • Result in un measurable objectives.
  • 1 and 2
  • None of the above.
Q22 | Rating an employee high on several traits because he or she does one thing wellis called the:
  • Bias problem.
  • Central tendency.
  • Halo effect.
  • Unclear standards.
Q23 | Which of the following is not a role played by the HR department regarding performance appraisals?
  • Training of supervisors
  • Monitoring the appraisal system
  • Appraising of employees
  • Ensuring compliance with EEO laws
Q24 | When designing an actual appraisal method, the two basic considerations are _____.
  • who should measure and when to measure
  • when to measure and what to measure
  • what to measure and who should measure
  • what to measure and how to measure
Q25 | The most popular technique for appraising performance is the ______ method.
  • alternation ranking
  • graphic rating scale
  • Likert
  • MBO