Industrial Relations Set 3
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This set of Industrial Relations Multiple Choice Questions & Answers (MCQs) focuses on Industrial Relations Set 3
Q1 | Which of these refers to the temporary, part-time and self-employed workers
- internal labor force.
- contingent work force.
- high-performance work systems.
- downsized employees
Q2 | How has technology changed HRM practices
- recruiting using the web generates smaller, more focused applicant pools.
- employee training is offered through scheduled classes rather than on demand
- electronic resumes take less time to evaluate than paper resumes.
- none of the given options.
Q3 | How do companies facilitate workforce diversity
- rely on external support systems for minority workers.
- encourage employees to challenge the beliefs and values of other employees.
- build in accountability through surveys and audits.
- reinforce traditional values.
Q4 | A large organization is an EEO employer with an affirmative action plan. Which of theseactivities is performed as part of the plan
- all job applicants must have a recommendation from current or past employee
- insurance premiums from former employers of all applicants are analyzed
- job requirements are determined based on skills, knowledge and abilities.
- job announcements are posted on the company bulletin board.
Q5 | Wal-Mart differentiates its business by offering the lowest prices. Offering the lowestprices is Wal-Mart’s _________.
- functional strategy
- competitive advantage.
- distinctive competence.
- corporate strategy
Q6 | .__________ is the process of assessing progress toward strategic goals and takingcorrective action as needed.
- strategic management
- strategic planning
- strategic control.
- diversification.
Q7 | In most large facilities, who is responsible for reducing unsafe working conditions andreducing unsafe acts by employees?
- chief executive officer.
- chief safety officer.
- occupational safety and health officer
- chief operations officer
Q8 | The relative position of an organization's pay incentives compared to other companies inthe same industry is known as
- pay structure
- pay appraisal
- pay level.
- pay feedback.
Q9 | .Poor quality lateral communication will result in which of the following
- lack of direction
- lack of coordination.
- lack of delegation
- lack of control
Q10 | The ____ trust is based on the behavioral predictability that comes from a history ofinteraction
- deterrence-based.
- knowledge-based
- identification-bas
Q11 | We can define ____ as activities people perform to acquire, enhance, and use power andother resources to obtain their preferred outcomes in a situation of uncertainty or disagreement
- organizational politics
- executingauthority
- collective bargaining
- position power.
Q12 | Protection from discrimination, safe working conditions and union formulation are _____rights, provided to employees
- contractual.
- individual.
- . statutory.
- organizational.
Q13 | A situation in labor – management negotiation whereby management prevents unionmembers from returning to work is called _____.
- grievance
- strike.
- arbitration.
- lockout.
Q14 | The ______ leadership is a set of abilities that allows the leader to recognize the need forchange, to create a vision to guide that change, and to execute that change effectively
- transformational
- charismatic.
- autocratic.
- transactional.
Q15 | To manage employees in a manner that allows human capital to develop as a source ofcompetitive advantage, managers need to be sure to do all of the following except:
- provide training programs that provide skill enhancement
- identify, recruit, and hire the best talent available.
- attach pay to productivity
- provide opportunities for development on the job
Q16 | To build human capital in organizations, managers should rely upon staffing programs thatfocus on:
- identifying cheap sources of qualified labour.
- identifying and hiring the best and brightest talent available.
- identifying college graduates with the requisite skills.
- identifying individuals with highly specialized skills
Q17 | An employee's Human Capital belongs to ____.
- his/her employer.
- the employee.
- the government
- none of these; human capital is not proprietary
Q18 | Historically, which of the following workers have been hit the hardest by layoffs
- line workers.
- secretarial and clerical workers
- white-collar and managerial workers.
- service workers
Q19 | The project manager's leadership style should be matched to the corresponding developmental level of the project team and should move through successive steps in thefollowing order
- disciplinary, autocratic, participative
- staff planning, team training, performance monitoring
- team building, team development, responsibility assignment
- directing, coaching, supporting, delegating.
Q20 | Legitimate power is
- power derived from a person's formal position in the organization.
- power bestowed due to a person's personal qualities and abilities
- power earned based on a person's technical knowledge, skill, or expertise in a particular area.
- power to distribute information as one sees fit.
Q21 | A technique for resolving conflict in which the parties agree to have a neutral third partyhear the dispute and make a decision is called:
- negotiation
- arbitration.
- smoothing.
- forcing.
Q22 | . If more than several departments must be involved in a decision, use of a task force
- will undermine the authority and power of the project manager
- should be considered
- can work as long as those on the task force are experts on the issue
- all of the above.
Q23 | The key to achieving and maintaining success in the role of a project manager is the use of
- formal authority
- reward power.
- expert power.
- referent power.
Q24 | W. Edwards Deming would likely say that a policy of ranking employees violates whichbasic quality principle
- focus on the process and not the individual
- guarantee lifetime employment.
- establish objectives and goals
- assign 85% of the responsibility to management
Q25 | You have just been assigned as the project manager of a 15 year, 200 trillion dollar project to marry the first couple on Mars. In addition to buying a wedding present, you will probablywant to describe which type of project organization in your management plan
- functional.
- expeditor.
- catering.
- projectized.