Fundamentals of Organisational Behaviour
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This set of Organisational Behaviour Multiple Choice Questions & Answers (MCQs) focuses on Fundamentals of Organisational Behaviour
Q1 | . Organization Behavior is
- An interdisciplinary approach
- A humanistic approach
- Total system approach
- All of these
Q2 | A study of human behavior in organizational settings is
- Individual behavior
- Group behavior
- Organizational behavior
- None of these
Q3 | Organization Behavior Applied science
- Normative science
- Pessimistic approach
- Optimist approach
- None of them
Q4 | .The subject of organizational culture has been most influenced by which behaviouralscience discipline
- Anthropology
- Psychology
- social psychology
- political science
Q5 | Managerial orientation of "Autocratic Model" of OB is
- Authority
- Money
- Support
- Teamwork
Q6 | Employees needs met by Collegial Model is
- Subsistence
- Security
- Status and Recognition
- Self-actualization
Q7 | ______________ is not a process tools for TQM systems
- process flow analysis
- histograms
- plier
- control charts
Q8 | ______________ is about supplying customers with what they want when they want it.
- JUT
- HET
- JAT
- JIT
Q9 | .TQM stands for ______________
- Total Quality Management
- Total Quantity Management
- Total Qualitative Management
- To question management
Q10 | Deming’s 4 step cycle for improvement is______________
- plan, do, check, act
- schedule, do, act, check
- do, act, check, monitor
- plan, control, act, sustain
Q11 | In Six Sigma, a ______________ is defined as any process output that does not meetcustomer specifications
- error
- cost
- quality
- defect
Q12 | Quality practices must be carried out ______________at the start of the project
- throw-out the life of the project
- at the end of the project
- no need to carry out quality practices
- all
Q13 | Quality circles work best if employees are initially trained in ______________
- Group dynamics
- Motivation principles
- Communications
- All of the three. (Not sure)
Q14 | Quality Trilogy includes
- Quality planning
- quality improvement
- quality control
- All the three
Q15 | QFD stands for ______________-
- Quantity for deployment
- Quality for deployment
- Quality function deployment
- Quality for decision
Q16 | Which of the following is not an alternative name of quality circle?
- Human resources circle
- Productivity circle
- Excellence circle
- Loss circle
Q17 | .Quality circle _______ job involvement.
- Neglects
- Demotes
- Promotes
- Accuser
Q18 | Quality circles _______ problem solving capability.
- Create
- Delete
- Stop
- Eradicates
Q19 | . fourteen points frameworks for quality and productivity improvement was suggested byssSol:
- Crosby
- Ishikawa
- Deming
- Juan
Q20 | . Janjua’s Quality trilogy emphasizes the roles of quality planning, quality control and______________
- Quality Definition
- Quality enhancement
- Quality improvement
- quality maintenance
Q21 | . Quality Circles members are ______________
- Paid according to their contribution to quality
- External consultants designed to provide training in the use of Quality tools
- Always machine operators
- None of the three
Q22 | . Kaizen is a Japanese term meaning ______________continuous improvement
- Just-in-time (JIT)
- a fishbone diagrams
- setting standards
- None o
Q23 | . Quality management includes forming and directing a team of people to achieve aqualitative goal within an effective cost and time frame that results in ______________
- a project completed in shortest possible time.
- a product or service that conforms to the required specifications.
- an award-winning product that brings public recognition to the project
- an innovative project that establishes qualification of the project team
Q24 | . DMAIC is ______________
- develop, multiply, analyze, improve, check
- define, multiply, analyze, improve, control
- define, measure, analyze, improve, control
- define, manufacture, analyze, improve, control
Q25 | Who has given the hierarchy of needs hierarchy theory of motivation?Sol:
- Abraham Maslow
- David McClelland
- Victor Vroom
- Frederick Herzberg