Human Resource Management Set 36

Bachelor of Business Administration in Computer Applications (BBA [CA]),

Bachelor of Business Administration (BBA),

Bachelor of Commerce (B Com),

Bachelor of Business Administration in Human Resource Management (BBA HRM),

Bachelor of Tourism Studies (BTS)

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This set of Human Resource Management (HRM) Multiple Choice Questions & Answers (MCQs) focuses on Human Resource Management Set 36

Q1 | Information regarding job-related knowledge or skills and required personal attributes is included in the information about _____ an HR specialist may collect during a job analysis.
  • work activities
  • human behaviors
  • human requirements
  • performance standards
Answer: human requirements
Q2 | There are _____ steps in doing a job analysis.
  • three
  • four
  • five
  • six
Answer: six
Q3 | Deciding how to use the resulting information is the _____ step in doing a job analysis.
  • first
  • second
  • third
  • fourth
Answer: first
Q4 | The first step in conducting a job analysis is _____.
  • deciding how to use the information
  • reviewing relevant background information
  • selecting representative positions
  • collecting data on job activities
Answer: deciding how to use the information
Q5 | Reviewing relevant background information such as organization charts, process charts, and job descriptions is the _____ step in doing a job analysis.
  • first
  • second
  • third
  • fourth
Answer: second
Q6 | The second step in conducting a job analysis is _____.
  • deciding how to use the information
  • reviewing relevant background information
  • selecting representative positions
  • collecting data on job activities
Answer: reviewing relevant background information
Q7 | Selecting representative positions to use in the job analysis is the _____ step in the process.
  • first
  • second
  • third
  • fourth
Answer: third
Q8 | The third step in conducting a job analysis is _____.
  • deciding how to use the information
  • reviewing relevant background information
  • selecting representative positions
  • collecting data on job activities
Answer: selecting representative positions
Q9 | Collecting data on job activities, required employee behaviors, working conditions, and human traits and abilities needed to perform the job is the _____ step in the job analysis process.
  • first
  • second
  • third
  • fourth
Answer: fourth
Q10 | The fourth step in conducting a job analysis is _____.
  • deciding how to use the information
  • reviewing relevant background information
  • selecting representative positions
  • collecting data on job activities
Answer: collecting data on job activities
Q11 | The fifth step in conducting a job analysis is _____.
  • deciding how to use the information
  • reviewing relevant background information
  • verifying the job analysis information
  • collecting data on job activities
Answer: verifying the job analysis information
Q12 | A _____ shows the flow of inputs to and outputs from the job being analyzed.
  • organization chart
  • process chart
  • value chain
  • job preview
Answer: process chart
Q13 | Which term refers to a written statement that describes the activities and responsibilities of the job?
  • job specification
  • job analysis
  • job report
  • job description
Answer: job description
Q14 | A _____ summarizes the personal qualities, traits, skills, and background required for getting the job done.
  • job specification
  • job analysis
  • job report
  • job description
Answer: job specification
Q15 | Which of the following methods is used to gather job analysis data?
  • interviews
  • questionnaires
  • observation
  • all of the above
Answer: all of the above
Q16 | Who is interviewed by managers collecting job analysis data?
  • individual employees
  • groups of employees with the same job
  • supervisors who know the job
  • all of the above
Answer: all of the above
Q17 | Which of the following is not an advantage of using interviews to collect job analysis data?
  • it is simple to use
  • some information may be exaggerated or minimized
  • it is quick to collect information
  • it can identify uncommon, but important activities
Answer: some information may be exaggerated or minimized
Q18 | For which of the following jobs is direct observation not recommended to collect data used in a job analysis?
  • assembly-line worker
  • accounting clerk
  • engineer
  • receptionist
Answer: engineer
Q19 | A _____ is the time it takes to complete a job.
  • job specification
  • work cycle
  • work week
  • shift
Answer: work cycle
Q20 | When a worker changes what he or she would normally do because they are being watched, _____ has occurred.
  • proactively
  • reactivity
  • cycling
  • diverting
Answer: reactivity
Q21 | Which two data collection methods are frequently used together?
  • direct observation and interviewing
  • questionnaires and direct observation
  • interviewing and questionnaires
  • diaries and interviewing
Answer: direct observation and interviewing
Q22 | Jane records every activity she participates in at work along with time in a log. This approach to data collection for job analysis is based on _____.
  • diaries
  • interviews
  • direct observation
  • questionnaires
Answer: diaries
Q23 | Which of the following is considered a qualitative approach to job analysis?
  • position analysis questionnaire
  • interviews
  • Department of Labor approach
  • functional job analysis
Answer: interviews
Q24 | Which of the following is considered a quantitative approach to job analysis?
  • interviews
  • diaries
  • Department of Labor Procedure
  • direct observation
Answer: Department of Labor Procedure
Q25 | What form of data collection involves recording work activities in a log?
  • interviews
  • diaries
  • direct observation
  • questionnaires
Answer: diaries
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