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This set of Retail Management Multiple Choice Questions & Answers (MCQs) focuses on Retail Management Set 9

Q1 | Supermarket is a kind of ……..
  • wholesale
  • distributor
  • dealer
  • retail store
Q2 | Attracting potential employees is more difficult in case of ---------.
  • internal recruitment.
  • external of recruitment.
  • both a & b
  • none of these.
Q3 | ----- is the next step after recruiting the retail personnel.
  • Supervision.
  • Compensation.
  • Training.
  • Selection.
Q4 | ------ test measure a persons capacity or potential capability to learn and perform ajob.
  • Aptitude test.
  • Proficiency test.
  • Interest test.
  • Personality test.
Q5 | A traditional format that sell 20-80 percent of groceries and other consumableproduct at discounted prices
  • Dollar Store
  • Discounted stores
  • Chain store
  • off price store
Q6 | ------ component allow the retailer to offer the employees safety and security
  • Fixed component
  • Fringe benefit component
  • Variable component
  • All of the above.
Q7 | ------- is the manner of providing a job environment that encourages employee'saccomplishment.
  • Compensation
  • Supervision.
  • Training
  • None of the above.
Q8 | Store security relates to ----.
  • personal security
  • merchandise security.
  • both a & b.
  • none of these.
Q9 | Form of payment which a retailer may accept is ----.
  • cash only.
  • cash &credit cards .
  • cash &debit cards.
  • all of these
Q10 | Many retailers have improved their operation productivity through -----.
  • computerization.
  • outsourcing.
  • both a & b.
  • none of these.
Q11 | The computerized check out is used by -----.
  • large retailers.
  • small retailers.
  • multi retailers
  • all of these.
Q12 | With the help of-------a retailer pays an outsider party to undertake one or more ofits operating functions
  • outsourcing.
  • credit management
  • computerization.
  • none of these.
Q13 | ------ helps the retailers to face the crisis situations.
  • Risk management.
  • Credit management.
  • Financial management.
  • All of these
Q14 | ------ is a key task for both large &small retailers.
  • Risk management.
  • Crisis management.
  • Inventory management
  • All of these.
Q15 | ----- helps the retailers to complete the tasks within the short period of time.
  • Computerization.
  • Outsourcing.
  • Both 1 & 2.
  • None of these.
Q16 | ---------is a warning to potential thieves and muggers.
  • Insurance.
  • Security guards.
  • Outsourcing.
  • Credit management .
Q17 | Insurance against--------is more important due to government rules.
  • environmental risk.
  • production risk.
  • both 1 & 2
  • none of these
Q18 | The factor leading to the growth of retailing is ----.
  • changing consumer trends
  • technology.
  • demographics.
  • all the above.
Q19 | Consumer buying process in retailing involves ----.
  • need recognition.
  • search for information.
  • evaluation of retailers.
  • all the above.
Q20 | Atmosphere in retailing refers to ----.
  • the weather outside a store.
  • The ambience, music, color scent in a store.
  • assortment of products in the store.
  • display of items in a store.
Q21 | E-tailing refers to ----.
  • sale of electronic items in a store.
  • catalog shopping.
  • music store.
  • retailing shopping using the inter.
Q22 | A multi channel retailer sells merchandise ----.
  • over the telephone
  • through personal selling and retail store only.
  • over the internet .
  • through more than one channel.
Q23 | Retailing is a marketing function which ----.
  • sells products to other business.
  • sells products to a company that resells them.
  • sells products to final consumers.
  • sells products for ones own use
Q24 | The wheel of retailing explains the emergence of new retailing forms by ----.
  • retailers cycle through peaks of high cost price and troughs of low cost price.
  • whole sellers see retailing opportunity, enter retailing, then turn to wholesaling again.
  • new retailers emerge, grow, mature and decline.
  • low margin, low price retailers enter to compete with retailers who are high margin and high price.
Q25 | All of the following are possible types of service that a retailer can offer except ----.
  • self service.
  • self selection.
  • limited service.
  • all of the above.