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This set of Retail Management Multiple Choice Questions & Answers (MCQs) focuses on Retail Management Set 2

Q1 | The term stakeholders which includes-------.
  • stock holders.
  • consumers.
  • suppliers.
  • all the above.
Q2 | ------represents how a retailer is perceived by consumers and others.
  • image.
  • sales.
  • profit.
  • none of these.
Q3 | The functions of management start with-----.
  • buying.
  • planning.
  • organizing.
  • supervising.
Q4 | Management is what a manager does" given by.
  • henry fayol.
  • f.w.taylor.
  • dinkar pagare.
  • none of these.
Q5 | Human resource management process consists of ------.
  • recruitment.
  • selection.
  • training.
  • all of these.
Q6 | ----- is the process of seeking and attracting a pool of people from which qualifiedcandidates for job vacancies can be selected.
  • selection.
  • advertisement.
  • compensation.
  • recruitment.
Q7 | ------ gives the nature and requirements of specific jobs.
  • human resource planning.
  • job descriptions.
  • job analysis.
  • none of these.
Q8 | ------ is a kind of internal sources of recruitment.
  • promotion.
  • employee recommendation.
  • transfer.
  • all of these
Q9 | Attracting potential employees is more difficult in case of ---------.
  • internal recruitment.
  • external of recruitment.
  • both a & b
  • none of these.
Q10 | ----- is the next step after recruiting the retail personnel.
  • supervision.
  • compensation.
  • training.
  • selection.
Q11 | ------ test measure a persons capacity or potential capability to learn and perform ajob.
  • aptitude test.
  • proficiency test.
  • interest test.
  • personality test.
Q12 | A traditional format that sell 20-80 percent of groceries and other consumableproduct at discounted prices
  • dollar store
  • discounted stores
  • chain store
  • off price store
Q13 | ------ component allow the retailer to offer the employees safety and security
  • fixed component
  • fringe benefit component
  • variable component
  • all of the above.
Q14 | ------- is the manner of providing a job environment that encourages employee'saccomplishment.
  • compensation
  • supervision.
  • training
  • none of the above.
Q15 | Store security relates to ----.
  • personal security
  • merchandise security.
  • both a & b.
  • none of these.
Q16 | Form of payment which a retailer may accept is ----.
  • cash only.
  • cash &credit cards .
  • cash &debit cards.
  • all of these
Q17 | Many retailers have improved their operation productivity through -----.
  • computerization.
  • outsourcing.
  • both a & b.
  • none of these.
Q18 | The computerized check out is used by -----.
  • large retailers.
  • small retailers.
  • multi retailers
  • all of these.
Q19 | With the help of-------a retailer pays an outsider party to undertake one or more ofits operating functions
  • outsourcing.
  • credit management
  • computerization.
  • none of these.
Q20 | ------ helps the retailers to face the crisis situations.
  • risk management.
  • credit management.
  • financial management.
  • all of these
Q21 | ------ is a key task for both large &small retailers.
  • risk management.
  • crisis management.
  • inventory management
  • all of these.
Q22 | ----- helps the retailers to complete the tasks within the short period of time.
  • computerization.
  • outsourcing.
  • both 1 & 2.
  • none of these.
Q23 | ---------is a warning to potential thieves and muggers.
  • insurance.
  • security guards.
  • outsourcing.
  • credit management .
Q24 | Insurance against--------is more important due to government rules.
  • environmental risk.
  • production risk.
  • both 1 & 2
  • none of these
Q25 | Consumer buying process in retailing involves ----.
  • need recognition.
  • search for information.
  • evaluation of retailers.
  • all the above.