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This set of Operations Management Multiple Choice Questions & Answers (MCQs) focuses on Operations Management Set 4

Q1 | This cost is the cost associated with measuring evaluating, or auditingproducts or services to assure conformance to quality standards and performance requirements
  • prevention cost
  • appraisal cost
  • failure cost
  • none of the above
Q2 | This cost is the costs resulting from products or services not conforming torequirements or user needs.
  • prevention cost
  • appraisal cost
  • failure cost
  • none of the above
Q3 | …………… is a graphical tool to analyse and time the small, physicalactions of workers and machine in performing a routine, repetitive, worker- machine task so that idle time can be identified
  • activity chart
  • metrics
  • (a) and (b)
  • none of these
Q4 | …………is the level of output volume for which total cost equals totalrevenues
  • profit
  • breakeven point
  • sales
  • all of these
Q5 | ……………. is a process of representing each item by a number, the digit ofwhich indicates the group, the sub-group, the type and the dimension of the item.
  • codification
  • classification
  • duplication
  • none of these
Q6 | …………………….is a Manufacturing systems utilizing computer softwareprograms that control the actual machine on the shop floor.
  • complex manufacturing
  • computer aided manufacturing
  • ( a )and (b)
  • none of these
Q7 | ……………is the Japanese concept of continuous improvement in all things.
  • kaizen
  • marketing myopia
  • (a) and (b)
  • none of these
Q8 | ………………..is the process of creating and using mathematicalrepresentations of management problems and organizations to predict outcomes of proposed courses of action
  • mathematical modelling
  • physical modelling
  • service queries
  • .none of these
Q9 | …………………………is the degree to which the design specifications for aproduct or service are appropriate to its function and use, and the degree to which a product or service conforms to its design specifications
  • quantity
  • quality
  • price
  • cost
Q10 | …………………is a process used to determine the maintenance requirementsof any physical asset in its operating context?
  • reliability centered maintenance
  • preventive cost
  • unavoidable cost
  • none of these
Q11 | …………………………..is the application or techniques designed to establishthe time for a qualified worker to carry out a specified job at a defined level or performance
  • work measurement
  • work delay
  • work atmosphere
  • none of these
Q12 | ………………………… deals with decision-making related to productionprocesses so that the resulting goods or services are produced according to specifications, in the amount and by the schedule demanded and out of minimum cost.
  • production management
  • marketing management
  • financemanagement
  • capital structure
Q13 | ………….is the part of an organization that produces the organization’sphysical goods and services.
  • operating system
  • marketing system
  • financial system
  • all of these
Q14 | Which of the following records quantity of material only
  • bin card
  • stores ledger
  • bill of materials
  • none of these
Q15 | Which of the following is used for issuing materials to different productiondepartments
  • material requisition
  • purchase requisition
  • purchase order
  • none of these
Q16 | Continuous stock taking is a part of
  • annual stock taking
  • perpetual inventory
  • abc analysis
  • none of these
Q17 | Stores department issues materials to the production department on thebasis of
  • goodsreceived note
  • purchase requisition
  • stores requisition
  • material transfer note
Q18 | Recording of time spent by a worker on different job is called
  • time keeping
  • time booking
  • job card keeping
  • job order costing
Q19 | The difference between the actual cost and standard cost is called
  • profit
  • loss
  • sales
  • variance
Q20 | Qualitycircle is a group of
  • operatives
  • supervisors
  • management trainees
  • top management
Q21 | Safety stock is related to
  • inventory control
  • quality control
  • employeecontrol
  • strategic control
Q22 | ..............is undertaken to find out the one best way of doing the thing
  • job analysis
  • merit rating
  • job enrichment
  • none
Q23 | The concept of Job enrichment is a contribution by........
  • frederick herzberg
  • f.w.taylor
  • c.k. prahlad
  • peter f. drucker
Q24 | …………… is the process of comparing actual performance with thestandard and taking corrective Action.
  • controlling
  • management
  • planning
  • co-ordination
Q25 | …………………aims at visualizing and identifying deviation before theyactually occur.
  • predictive control
  • concurrent control
  • operational control
  • all of these