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This set of Operations Management Multiple Choice Questions & Answers (MCQs) focuses on Operations Management Set 1
Q1 | ………..refers to the transformation of the state of input in to output.
- transportation.
- alteration.
- inspection
- all of these
Q2 | …………refers to preserving goods in a protected environment.
- alteration
- inspection
- storage
- bargaining
Q3 | ……………refers to the verification of and confirmation towards therequirements of an entity.
- inspection.
- pricing.
- alteration.
- none of these.
Q4 | …………….is the management of all activities directly related to theproduction of goods and services
- productionmanagement
- finance control
- employee development
- all of these
Q5 | Which of the following statement is not true in the case of goods?
- tangibility.
- can be stored
- physical shape
- intangibility.
Q6 | Which of the following is not an objective of operations management?
- customer satisfaction
- profitability
- timeliness
- employee punishment
Q7 | Which of the following is not a part of scientific management principles?
- replacement of rule of thumb
- scientific selection of employees
- supervise each worker in detail
- coercion
Q8 | All of the following are differences between manufacturing and serviceoperations EXCEPT
- quality is more easily measured in service operations.
- productivity is easier to measure in manufacturing operations
- contact with customers is more prevalent with persons working in service operations.
- accumulation or decrease in inventory of finished products is more
Q9 | ……………is measure of the quantity of output per unit of input.
- productivity
- marketability
- sociability
- none of these
Q10 | ……………………is the sum all the observations and divided by the totalnumber of observations?
- median
- mode
- mean
- none of these
Q11 | Lillian and Frank Gilbreth are responsible for principles of
- sociotechnical systems
- zeroinventory
- motion study
- interchangeable parts
Q12 | ………………… is the process of randomly inspecting a sample of goods anddeciding whether to accept the entire lot based on the results
- statistical process control.
- acceptance sampling
- (a) and (b)
- none of these
Q13 | ……………is a system that is used to maintain a desired level of quality in aproduct or service.
- economic ordering quantity
- quality control
- knowledge management
- manpower planning
Q14 | Operations management is applicable
- mostly to the service sector
- mostly to the manufacturing sector
- to manufacturing and service sectors
- to services exclusively
Q15 | The person most responsible for popularizing interchangeable parts inmanufacturing was
- eli whitney
- whitney houston
- sergio farmerson
- lillian gilbreth
Q16 | The Father of Scientific Management is
- frank gilbreth
- frederick w. taylor
- w. edwards deming
- walther shewhart
Q17 | Walter Shewhart is listed among the most important people of POMbecause of his contributions to
- assembly line production
- measuring productivity in the service sector
- statistical quality control
- just-in-time inventory methods
Q18 | Henry Ford is noted for his contributions to
- quality control
- assembly line operations
- scientific management
- standardization of parts
Q19 | Which of the following is not an objective of operation management?
- to improve product quality
- to reduce cost of production
- material cost control
- trading on equity
Q20 | Hawthorne studies were related with……..
- scientific management
- human relations movement
- marketing management
- none of these
Q21 | Moving of materials from the store room to the machine and from onemachine to the next machine during the process of manufacture is called…………………
- ved analysis
- abc analysis
- material handling
- none of these
Q22 | ………………………..is the term used to describe the set of statistical toolsused by quality professionals for the purpose of quality control
- accounting standards
- statistical quality control
- population study
- none of these
Q23 | ……………. is the art of applying tests, preferably by the aid of measuringappliances to observe whether a given item or product is within the specified limits of variability or not.
- inspection
- planning
- leading
- none of these
Q24 | Which of the following is TRUE about business strategies?
- all firms within an industry will adopt the same strategy.
- well defined missions make strategic development much easier.
- strategies are formulated independently of swot analysis.
- an organization should stick with its strategy for the life of the business.
Q25 | ………… is the process of selection of path, which each part of the productwill follow
- routing.
- scheduling
- follow-up.
- dispatching