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This set of Marketing Management Multiple Choice Questions & Answers (MCQs) focuses on Marketing Management Set 23

Q1 | The process of collecting information about the external marketing environment is
  • Environmental management
  • Environmental scanning
  • Marketing management
  • Marketing research
Q2 | The most formal definition of marketing is ________.
  • Meeting needs profitably
  • Identifying and meeting human and social needs
  • The four Ps (product, price, place, promotion)
  • An organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders
Q3 | Which of the following would be the best illustration of a subculture?
  • A religion.
  • A group of close friends.
  • Your university.
  • Your occupation.
Q4 | The ________ is a tool for identifying ways to create more customer value.
  • Value chain
  • Customer survey
  • Brand loyalty index
  • Promotion channel
Q5 | Good marketing is no accident, but a result of careful planning and ________.
  • execution
  • selling
  • strategies
  • research
Q6 | Marketing management is ________.
  • managing the marketing process
  • monitoring the profitability of the company’s products and services
  • the art and science of choosing target markets and getting, keeping, and growing customers through creating, delivering, and communicating superior customer value
  • developing marketing strategies to move the company forward
Q7 | Chimney Sweeps employs people to clean fireplaces and chimneys in homes and apartments. The firm is primarily the marketer of which one of the following?
  • An image
  • A service
  • A good
  • An idea
Q8 | Marketers often use the term ________ to cover various groupings of customers.
  • people
  • buying power
  • demographic segment
  • market
Q9 | The ________ concept holds that consumers and businesses, if left alone, will ordinarily not buy enough of the organization’s products.
  • production
  • selling
  • marketing
  • holistic marketing
Q10 | ________ is the father of modern marketing.
  • Peter Drucker
  • Philip Kotler
  • Neil Armstrong
  • Maslow
Q11 | The product mix pricing technique through which companies develop product lines for pricing instead of single products is classified as
  • by-product pricing
  • optional-feature pricing
  • product line pricing
  • Two-part pricing
Q12 | The concept of product mix which refers to wide range of product lines carried by the company is classified as
  • width of product mix
  • length of product mix
  • depth of product mix
  • consistency of product mix
Q13 | In the product mix, the company producing the toothpaste, paper products, detergents and bathing soap bars is classified as
  • product line consistency
  • product line width
  • product line length
  • product line depth
Q14 | The ________ of a product mix refers to how many variants are offered of each product in the line.
  • Width
  • Length
  • Depth
  • Consistency
Q15 | The ________ of the product mix refers to how closely related the various product lines are in end use, production requirements, distribution channels, or some other way.
  • Consistency
  • Depth
  • Width
  • Length
Q16 | The pricing technique used by sellers while selling individual products in bundles is
  • optional-feature pricing
  • pure bundling pricing
  • mixed bundling pricing
  • pure bundling pricing
Q17 | Pricing cues such as sale signs and prices that end in 9 become more influential when ________.
  • Consumer price knowledge is poor
  • Items are purchased frequently
  • Items have been on the market a long time
  • Prices are consistent year-round
Q18 | In market-penetration pricing, the company’s objective is to ________, believing that higher sales volume will lead to lower unit costs and higher long-run profits.
  • Block competitive launches
  • Maximize their market share
  • Minimize their market share
  • Maximize volume
Q19 | To maximize market share, a firm may use _____________ pricing, which is based on the theory that as sales volume increases, unit costs will decrease.
  • Market-penetration
  • Market-skimming
  • Value pricing
  • Demand pricing
Q20 | Consumers ________ low-cost products or items they buy infrequently.
  • Prefer the lowest total cost of ownership of
  • Are ambivalent to prices of
  • Are more price sensitive to
  • Are less price sensitive to
Q21 | Sigma-Sunco has decided to introduce its new sunscreen eye drops in a limited market consisting of only two cities and closely monitor the reactions of potential customers to the product and marketing program. This is called
  • Diffusion analysis
  • Use test
  • Concept test
  • Test marketing
Q22 | At the Melting Moments, an ice cream parlor, customers place their orders, watch their ice- cream sundaes being prepared, and then quickly eat the sundaes in the store before the ice cream melts. This is an example of a characteristic of services known as
  • Inseparability
  • Intangibility
  • Heterogeneity
  • Perishability
Q23 | Raw materials such as forest and food are termed as a.
  • Infinite resources
  • Finite resources
  • Finite renewable resources
  • Finite nonrenewable resources
Q24 | The optional-feature pricing, captive-product pricing, product-bundling pricing and byproduct pricing are considered as the techniques of
  • product mix pricing
  • line stretching pricing
  • line filling pricing
  • line deepening pricing
Q25 | Which of the following is not one of the problems typically associated with secondary data?
  • It is too expensive to obtain
  • It may not be current
  • It may not exist
  • It may not be impartial