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This set of Management Theory and Practice Multiple Choice Questions & Answers (MCQs) focuses on Management Theory And Practice Set 5

Q1 | The word “quality” suggests ……in every aspect of the organization
  • goodness
  • plan
  • excellence
  • none of this
Q2 | Which is not a pillar of TQM
  • product
  • process
  • system
  • action
Q3 | Which is/are the benefits of TQM
  • improvement in product design
  • reduction in operating costs
  • reduction in field service costs
  • all the above
Q4 | ….is an approach to creating continuous improvement based on the idea that small, ongoing positivechanges
  • tqm
  • bpr
  • kaizen
  • lean management
Q5 | ..…….is an approach to managing an organization that supports the concept of continuousimprovement, a long-term approach to work that systematically seeks to achieve small, incremental changes in processes in order to improve efficiency and quality.
  • tqm
  • bpr
  • kaizen
  • lean management
Q6 | The term ‘value’ is derived from the French word ……………
  • valoir
  • valas
  • velois
  • none of these
Q7 | ……represent an individual’s highest priorities and deeply held driving forces.
  • values
  • principles
  • culture
  • ethics
Q8 | A set of charecteristics that sets one group of people apart from another iscalled as …………
  • culture
  • values
  • ethics
  • none of these
Q9 | ….. Lean management focuses on
  • defining value from the standpoint of the end customer
  • eliminating all waste in the business processes
  • continuously improving all work processes, purposes and people
  • all of the above
Q10 | IEM stands for ……………
  • indian economic management
  • institute for education in management
  • indian ethos in management
  • international environmental management
Q11 | Holism means ………….
  • oneness
  • divinity
  • materiality
  • all of these
Q12 | Indian model of management is…………..
  • value driven holistioc
  • ratopnal holistic
  • hybrid
  • noneof these
Q13 | Fundamental theories of Indian Model include…………….
  • purushartha theory
  • panchakosas theory
  • theory of gunas
  • all of these
Q14 | ……refers to certain norms governing the conduct ofworkers involved in a worksituation
  • team work
  • work ethos
  • work group
  • work management
Q15 | …..seeks to determine normsand values
  • culture
  • normative science
  • value
  • none of these.
Q16 | ……is primarily concerned with the relationship of businessgoals and techniques tospecifically human ends
  • business ethics
  • code of conduct
  • allof these
  • none
Q17 | ……are the principles, which govern and guide business peopleto perform businessfunctions
  • business ethics
  • code of conduct
  • all of these
  • none
Q18 | ….is the guiding principle for decision making in an economics based view ofmanagement
  • profit maximization
  • wealth maximisation
  • value maximization
  • none
Q19 | …………….is a process that allows people to make decisions based on theirdeeper values which will be economically, socially and environmentally sound.
  • holistic approach
  • ethics management
  • codeof conduct
  • none of these
Q20 | A ……………..is a written document, inspirational in contents and specifyclearly what is acceptable or unacceptable behavior at workplace and beyond, when the employees represent their organizations outside.
  • code of conduct
  • business ethics
  • allof these
  • none of these
Q21 | ………specifies methods for reporting violations, disciplinary actionfor violationsand the structure of the due process to be followed
  • business ethics
  • code of ethics
  • allof these
  • none
Q22 | ……is a set of values, beliefs, goals, norms and ways of solvingproblems by themembers of the organization.
  • corporate culture
  • organizational culture
  • both of these
  • none of these
Q23 | Which among the following are advantages of managing business ethics in theworkplace?
  • cultivate strong team work and productivity
  • avoid criminal acts
  • lower fines
  • all of these
Q24 | A ……………..is a buzz word to employees to observe ethical norms andforms the basis for rules ofconduct.
  • code of ethics
  • business ethics
  • allof these
  • none
Q25 | ……….would be charged with implementing and administering an ethicalmanagement programme.
  • top management
  • ethics management committee
  • middle management
  • none of these