Emerging Trends In Management Set 6
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This set of Emerging Trends in Management Multiple Choice Questions & Answers (MCQs) focuses on Emerging Trends In Management Set 6
Q1 | The five pillars of TQMinclude- product,process,system,people,and…………...
- motivation
- communication
- leadership
- supervision
Q2 | Quality planning does not include
- identify the customers
- determine their needs
- determine levels of management
- optimize the product features to meet our and customer needs.
Q3 | Broadly quality does not include
- fitness for use
- grade
- degree of excellence
- price
Q4 | From the following which one is not included in quality cost.
- internal failure cost
- appraisal cost
- prevention cost
- implicit cost
Q5 | Quality is defined by the customer" is
- an unrealistic definition of quality
- a user-based definition of quality
- a manufacturing-based definition of quality
- a product-based definition of quality
Q6 | According to the manufacturing-based definition of quality,
- quality is the degree of excellence at an acceptable price and the control of variability at an acceptable cost
- quality depends on how well the product fits patterns of consumer preferences
- even though quality cannot be defined, you know what it is
- quality is the degree to which a specific product conforms to standards
Q7 | Inspection, scrap, and repair are examples of
- internal costs
- external costs
- costs of dissatisfaction
- societal costs
Q8 | ISO 9000 seeks standardization in terms of
- products
- production procedures
- suppliers' specifications
- procedures to manage quality
Q9 | Which of the following is true about ISO 14000 certification?
- it is a prerequisite for iso 9000 certification
- it indicates a higher level of adherence to standards than iso 9000
- it is only sought by companies exporting their goods
- it deals with environmental management
Q10 | Total Quality Management emphasizes
- the responsibility of the quality control staff to identify and solve all quality-related problems
- a commitment to quality that goes beyond internal company issues to suppliers and customers
- a system where strong managers are the only decision makers
- a process where mostly statisticians get involved
Q11 | A successful TQM program incorporates all of the following except
- continuous improvement
- employment involvement
- benchmarking
- centralized decision making authority
Q12 | Based on his 14 Points, Deming is a strong proponent of
- inspection at the end of the production process
- an increase in numerical quotas to boost productivity
- looking for the cheapest supplier
- training and knowledge
Q13 | The philosophy of zero defects is
- unrealistic
- prohibitively costly
- an ultimate goal; in practice, 1 to 2% defects is acceptable
- consistent with the commitment to continuous improvement
Q14 | The process of identifying other organizations that are best at some facetof your operations and then modeling your organization after them is known as
- continuous improvement
- employee empowerment
- benchmarking
- copycatting
Q15 | Costs of dissatisfaction, repair costs, and warranty costs are elements ofcost in the
- taguchi loss function
- pareto chart
- iso 9000 quality cost calculator
- process chart
Q16 | A quality loss function utilizes all of the following costs except
- the cost of scrap and repair
- the cost of customer dissatisfaction
- inspection, warranty, and service costs
- sales costs
Q17 | Pareto charts are used to
- identify inspection points in a process
- outline production schedules
- organize errors, problems or defects
- show material flow
Q18 | Pareto charts are used to
- identify inspection points in a process
- organize errors, problems or defects
- outline production schedules
- show an assembly sequence
Q19 | Among the tools of TQM, the tool ordinarily used to aid in understandingthe sequence of events through which a product travels is a
- pareto chart
- flow chart
- check sheet
- taguchi map
Q20 | The process improvement technique that sorts the "vital few" from the"trivial many" is
- taguchi analysis
- pareto analysis
- benchmarking
- yamaguchi analysis
Q21 | A fishbone diagram is also known as a
- cause-and-effect diagram
- poka-yoke diagram
- kaizen diagram
- taguchi diagram
Q22 | If a sample of parts is measured and the mean of the measurements isoutside the control limits the process is
- in control, but not capable of producing within the established control limits
- out of control and the process should be investigated for assignable variation
- within the established control limits with only natural causes of variation
- monitored closely to see if the next sample mean will also fall outside the control limits
Q23 | A quality circle holds a brainstorming session and attempts to identify the factors responsible for flaws in a product. Which tool do you suggest they useto organize their findings?
- ishikawa diagram
- pareto chart
- process chart
- control charts
Q24 | When a sample measurement falls inside the control limits, it means that
- each unit manufactured is good enough to sell
- the process limits cannot be determined statistically
- the process output exceeds the requirements
- if there is no other pattern in the samples, the process is in control
Q25 | The goal of inspection is to
- detect a bad process immediately
- add value to a product or service
- correct deficiencies in products
- correct system deficiencies