Chapter 4 Communicating With The Health Team

A ______________ is a word element placed before the root; it changes the meaning of the word.

Prefix

An _____________ is a shortened form of a word or phrase

abbreviation

______________ is the exchange of information�a message sent is received and interpreted by the intended person.

Communication

A ____________ is a clash between opposing interests and ideas

Conflict

A type of card file that summarizes information found in the medical record is a _________________.

Kardex

A ________________ is the term used when symptoms, signs, or reasons for a problem are identified

Diagnosis

The _______________ is another name for the medical record.

Chart

______________ is a verbal account of care and observation.

Reporting

A written description of the care given and the person's response and progress is the __________________.

Progress note

A word element places after a root that changes the meaning of the word is a _______________.

Suffix

A word element containing the basic meaning of the word is the _____________.

Root

A ___________________ is a writing or electronic document of a person's condition and response to the treatment and care.

Medical record

The written account of care and observation is _________________.

Recording

A part of the word is the ________________.

Word element

For communication to be effective
a. Use the words that have the same meaning for the sender and receiver
b. Use the terms that's are unfamiliar to residents and families
c. Add unrelated information to the message
d. Answers should not be specific

a. Use words that have the same me and for the sender and receiver

The medical record will include
a. Physical examination results
b. The kardex
c. Change-of-shift reports
d. Hospital records

a. Physical examination results

to prevent errors and improper placement of records, the medical record is
a. Kept in the resident's room
b. Placed in a locked cabinet
c. Stamped with the person's name, room number, and other identifying information on each page
d. Printed on colored pa

c. Stamped with the person's name, room number, and other identifying information on each page

Before a nursing assistant reads a person's chart, he should
a. Know the center's policy
b. Ask the nurse for permission
c. Ask the doctor's permission
d. Sign a sheet to get permission

a. Know the center's policy

If a resident asks to see the chart, you should
a. Give it to him or her because the person always has a right to see the chart
b. Read the chart and tell the person what it says
c. Report the request to the nurse
d. Tell the person that resident's are no

c. Report the request to the nurse

The admission sheet is used to
a. Find out the person's physical condition
b. Help the person become familiar with the center
c. Learn identifying information about a person
d. Carry out a physical examination

c. Learn identifying information about a person

Progress notes are usually written
a. Every shift
b. When there is a change in the person's condition
c. Each day
d. Once a year

b. When there is a change in the person's condition

OBRA requires that summaries of care be written
a. Once a day
b. Once every month
c. At least every 3 months
d. Once a year

c. At least every 3 months

Which of these is included on the activities of daily living flow sheets?
a. Doctors orders
b. Vital signs
c. Care plan
d. Old records

b. Vital signs

Information in an electronic flow sheet
a. Cannot be entered by the nursing assistant
b. Is not confidential
c. Is often faster and easier than paper charting
d. Is entered only at the end of the shift

c. Is often faster and easier than paper charting

If you make and error when recording in a paper chart, you should follow center policy. Many centers require you to
a. Erase it
b. Use correction fluid to cover it
c. Throw away the page and start over
d. Draw a line through the incorrect part and date an

d. Draw a like through the incorrect part and date and initial the time

The resident and family can
a. Attend any resident care conference held on the unit
b. Accompany the staff on walking rounds
c. Refuse actions suggested by the health team at a conference
d. Add written notes to the chart

c. Refuse actions suggested by the health team at a conference

Slow heart rate

Bradycardia

Difficulty urinating

Dysuria

Paralysis of one side of the body

Hemiplegia

Opening into the ileum

Ileostomoy

Blue color or condition

Cyanosis

Opening into the trachea

tracheostomy

Pain in a nerve

neuralgia

Examination of a joint with a scope

Arthroscopy

Rapid breathing

Tachypnea

Removal of the gallbladder

cholecystectomy

When you are giving a computer password, you
a. Must never change it
b. Can share it with a co-worker
c. Should never tell anyone your password
d. Can use another person's password when entering the computer

c. Should never tell anyone your password

Computers should not be used to
a. Send messages and reports to the nursing unit
b. Store resident records and care plans
c. Send e-mails that require immediate reporting
d. Monitor blood pleasures, temperatures, and heart rates

c. Send e-mails that require immediate reporting

When you answer the telephone, do not put callers on hold if
a. The person has an emergency
b. It is a doctor
c. The call needs to be transferred to another unit
d. You are too busy to find the nurse

a. The person has an emergency

If you have a conflict with a co-worker, you should
a. Ask the nurse in charge to schedule you at different times
b. Ignore the person
c. Identify the problem and try to resolve it
d. Talk to other co-workers to explain your side of the story

c. Identify the problem and try to resolve it

When a conflict occurs, what is the first step you should take?
a. Talk with other co-workers to see if they also have a conflict with the person
b. Confront the person and demand that he or she meet with you
c. Identify or define the real problem
d. Assu

d. Identify or define the real problem

Why is it so important to resolve a conflict at work?
a. Unkind words or actions may occur
b. The work environment becomes unpleasant
c. Care is affected
d. All of the above

d. All of the above

What does ADL stand for?

activities of daily living

What does EHR stand for?

electronic health record

What does EMR stand for?

electronic medical record

What does EPHI stand for?

electronic protected health information

What does HIPAA stand for?

Health Insurance Portability and Accountability Act

What does MDS stand for?

minimum data set

What does OBRA stand for?

Omnibus Budget Reconciliation Act

What does PHI stand for?

Protected Health Information

What does POC stand for?

point of care

Urinating

t. Voiding

Part of a call system that allows a person to signal the nurses' station for help
a. Activities of daily living
b. Assist device
c. Atrophy
d. Call light
e. Care plan
f. Cognitive function
g. Contracture
h. Dementia
I. Dysphagia
j. Dyspnea
k. Feces
l. Fev

d. Call light

A semi-setting position; the head of the bed is raised between 45 and 60 degrees
a. Activities of daily living
b. Assist device
c. Atrophy
d. Call light
e. Care plan
f. Cognitive function
g. Contracture
h. Dementia
I. Dysphagia
j. Dyspnea
k. Feces
l. Feve

m. Fowler's position

Difficult, labored, or painful breathing
a. Activities of daily living
b. Assist device
c. Atrophy
d. Call light
e. Care plan
f. Cognitive function
g. Contracture
h. Dementia
I. Dysphagia
j. Dyspnea
k. Feces
l. Fever
m. Fowler's position
n. Incontinence
o

j. Dyspnea

Lack of joint mobility caused by abnormal shortening of a muscle
a. Activities of daily living
b. Assist device
c. Atrophy
d. Call light
e. Care plan
f. Cognitive function
g. Contracture
h. Dementia
I. Dysphagia
j. Dyspnea
k. Feces
l. Fever
m. Fowler's po

g. Contracture

Not being able to control urination or defecation

n. Incontinence

Involves memory, thinking, reasoning, ability to understand, judgement, and behavior

f. Cognitive function

Decrease in size or wasting away of tissue

c. Atrophy

temperature, pulse, respiration, blood pressure

Vital signs

Activities usually done during a normal day in a persons life

activities of daily living

the head of the bed is raised 30 degrees; or the head of the bed is raised 30 degrees and the knee portion is raised 15 degrees

Semi-Fowler's position

Written guide about the persons care; provides staff with approaches to reach the resident's goals

Care plan

the semi-solid mass of waste products in the colon that is expelled through the anus

feces

The loss of cognitive and social function caused by changes in the brain

dementia

Localize injury to skin and/or underlying tissue, usually over a bony prominence

Pressure ulcer

Difficulty swallowing

dysphagia

back-lying or dorsal recumbent position

supine position

Any item used by the person or staff to promote the persons function or safety

Assist device

Laying on the abdomen with the head turned to one side

Prone

Elevated body temperature

fever

11:00 AM

1100

8:00AM

0800

4:00 PM

1600

7:30AM

0730

6:45PM

1845

12 NOON

1200

3:00AM

0300

4:50AM

0450

5:30PM

1730

10:45PM

2245

11:55PM

2355

9:15PM

2115

2:00AM

1400

10:30AM

2230

5:00AM

1700

9:30AM

0930

5:45PM

0545

10:45PM

1045

0600

6:00AM

1145

11:45AM

1800

6:00PM

2200

10:00PM

Auto-

self

Brady-

slow

Dys-

bad, difficult, abnormal

ecto-

outer, outside

Leuk-

white

Macro-

large

Neo-

new

Supra-

above, over

Uni-

one

Adeno

gland

Angio

vessel

Broncho

bronchus, bronchi

Cranio

skull

duodeno

duodenum

Entero

intestine

Gyneco

woman

Masto

breast

Pyo

pus

-asis

condition

-genic

producing

-megaly

enlargement

-oma

tumor

-phasia

speaking

-plegia

paralysis

-ptosis

falling

-scopy

examination using a scope

-stasis

maintaining a constant level

Before meals

AC, a.c

After meals

PC, p.c

With

C

Cancer

CA

Nothing by mouth

NPO, npo

Lower left quadrant

LLQ

Every 2 hours, every 3 hours, every 4 hours

q2h, q3h, q4h

Range-of-motion

ROM