Salesforce Fundamentals - Lead capabilities

Process

A lead _________ can be created by defining or customizing status values or stages for leads

True

A custom page layout and record type can be created and assigned to the lead process

Web-to-Lead

Generates HTML code that can be added to a company's website to create leads in Salesforce

Auto-Response Rules

These can be set up to send automatic email responses to lead submissions captured through a Web-To-Lead form based on the record's attributes

Assignment Rules

These can be created to automatically apply criteria to sort, queue, or act on leads

Queues

Lead ________ can be used as holding locations for leads that have not yet been assigned an owner

False

Queues can not be used to prioritize, distribute, and assign lead records to teams that share workloads

Lead Conversion

________ ________ can be used for optional conversion of a lead to an opportunity, and creation or selection of an existing account and contact

Social Leads

Social network profiles can be linked with lead records in Salesforce to create _______ ________

LinkedIn

Leads can be generated from ________, starting from the Spring '18 release

...

...