Process
A lead _________ can be created by defining or customizing status values or stages for leads
True
A custom page layout and record type can be created and assigned to the lead process
Web-to-Lead
Generates HTML code that can be added to a company's website to create leads in Salesforce
Auto-Response Rules
These can be set up to send automatic email responses to lead submissions captured through a Web-To-Lead form based on the record's attributes
Assignment Rules
These can be created to automatically apply criteria to sort, queue, or act on leads
Queues
Lead ________ can be used as holding locations for leads that have not yet been assigned an owner
False
Queues can not be used to prioritize, distribute, and assign lead records to teams that share workloads
Lead Conversion
________ ________ can be used for optional conversion of a lead to an opportunity, and creation or selection of an existing account and contact
Social Leads
Social network profiles can be linked with lead records in Salesforce to create _______ ________
Leads can be generated from ________, starting from the Spring '18 release
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