FACHE Flash Cards - Human Resources


HR Functional Responsibilities

1. Workforce Planning
2. Management practices
3. Selection and placement
4. Training and development
5. Compensation and benefits
6. Employee and Labor relations
7. Health, safety and security

Job Analysis

a purposeful, systematic process for collecting information on the important work-related aspects of a job; cornerstone of HR

workforce planning

the process of predicting an organization's future employment needs and the availability of current employees and external hires to meet those employment needs and execute the organization's business strategy

Maslow's Hierarchy of Needs

physiological, safety, love/belonging, esteem, self-actualization

4 parts of Managing conflict

Press (Force)

2 Negotiation Strategies

distributive bargaining and integrative bargaining

Distributive Negotiation (Claiming Value)

Value is claimed
It is a necessary part of negotiation
How much will be obtained?

Integrative Negotiation (Creating Value)

Value is created
Not required in negotiation
Mutual beneficial solutions
Differences in preference allow this to occur


best alternative to a negotiated agreement

Reservation price / Bottom Line

The maximum price a party is willing to pay

Aspiration Level

The best outcome a party believes it could obtain from the negotiation.

Managing Intergroup Conflict


4 parts of Performance Appraisal

1. Category ratings
2. Comparative methods
3. Narrative methods
4. Special

What is productivity?

The ratio of product output to the labor input required (ie, Total patient days / RN FTEs)

3 Staffing Methods

1. Acuity-based
2. Flexible
3. Fixed

Fair Labor Standards Act

1938 law that set a minimum wage, a maximum workweek of 44 hours, and outlawed child labor

Equal Pay Act

1963 law amending the FLSA aimed at abolishing wage disparity based on sex.

Civil Rights Act

1964 law that prohibits discrimination based on gender, race, or religion.

Age Discrimination in Employment Act

1967 law that outlaws discrimination against people older than 40 years

Americans with Disabilities Act

Passed by Congress in 1991, this act banned discrimination against the disabled in employment and mandated easy access to all public and commerical buildings.

Family Medical Leave Act (FMLA)

1993 Law; Requires employers with 50 or more workers to grant up to 12 weeks of unpaid leave a year to allow workers to take time off to help care for a new baby or an ill family member without fear of losing their jobs.

Sexual Harassment: Quid Pro Quo

Occurs when "submission to or rejection of sexual conduct is used as a basis for employment decisions."
Involves a tangible or economic consequence, such as a demotion or loss of pay.

good faith bargaining

Generally means that parties in a negotiation enter into discussion with fair and open minds and a sincere desire to arrive at an agreement.


settling a dispute by agreeing to accept the decision of an impartial outsider