A collaborative, person-centered approach to communication aimed at eliciting and strengthening motivation for change is known as _______________.
A. active listening
B. clear and direct communication
C. motivational interviewing
D. learning ladder

C

Which of the following is not a part of the four key principles of motivational interviewing?
A. resist the righting reflex
B. listen to your patient
C. design goals for patient
D. empower your patient

C

What is the first thing you should do prior to sharing information with a patient?
A. provide background knowledge
B. ask permission
C. remove personal protective mask
D. remind patient that you are the authority

B

Ambivalence refers to _______________.
A. simultaneous and contradictory feelings about something
B. the state of readiness for change
C. a strong conviction about something
D. understanding without confusion or uncertainty

A

There is empirical evidence that the skillful use of MI _______________.
A. can be learned by dentists and dental hygienists
B. can reduce plaque and improves gingival health
C. enhances internal motivation for regular brushing
D. only B and C
E. all of t

E

The acquired or innate tendency for health professionals to "fix" a patient's problems by offering prescriptive advice is referred to as ____________.
A. OARS
B. ambivalence
C. evocation
D. righting reflex

D

All of the following are examples of open-ended questions except one. Which is the exception?
A. "Can you tell me about your normal oral home care routine?"
B. "What concerns you most about your oral condition?"
C. "Are you satisfied with the information

C

Which of the following best represents the goal of reflective listening?
A. repeating what the patient says
B. informing using directive advice
C. keeping the patient talking
D. warning the patient

C

The statement, "You're very determined, even in the face of discouragement. This change must really be important to you." is an example of _______________.
A. an open-ended question
B. a reflection
C. affirmation
D. change talk

C

Which of the following can be used to elicit the extent to which a person feels compelled to change?
A. motivational ruler
B. expressing empathy
C. righting reflex
D. rolling with resistance

A

Resisting the righting reflex" means the clinician ____________ resistance expressed by the patient.
A. minimizes
B. acknowledges
C. tries to resolve
D. ignores

B

Traditional patient education _______________.
A. is clinician-centered
B. often causes the patient to passively accept, or resist, unsolicited advice
C. attempts to persuade patients to change behaviors
D. all of the above

D

The clinician will increase the likelihood of engaging patients if he/she clearly demonstrates respect for patients and recognizes they are autonomous individuals.
A. true
B. false

A

The foundation of MI is built on _______________.
A. specific strategies the clinician teaches to the patient
B. a sincere "spirit" of mutual respect and collaboration between the clinician and patient
C. clinicians solving problems for patients
D. patien

B

Research has shown the average health care provider ____________ a patient disclosure.
A. quickly interrupts
B. listens intently to
C. documents
D. none of the above

A

In the first case scenario when the clinician uses the MI approach with James, his increased engagement is indicated by _______________.
A. increased eye contact
B. looking away
C. increased conversation
D. A and C

D

MI has been shown to positively affect health behavior change related to:
A. smoking
B. diabetes management
C. oral health
D. all of the above

D

The second case scenario with Teresa shows how MI can be used to elicit positive change in patients with:
A. diabetes and poor glycemic control
B. xerostomia
C. oral piercings and poor oral hygiene
D. rampant caries

A

A patient's verbal expression of their desire, reason, ability or need to make a change in oral health behaviors is referred to as:
A. motivational ruler
B. empathy
C. change talk
D. resistance

C

When motivation is imposed from an external source (e.g., persuasion), patients' behavior change is often _______________.
A. sustained over time
B. transient and guilt-induced
C. successful
D. none of the above

B