Universal Container is using assignment rules to distribute cases to regional teams. Which of the following are true:
A) It is possible to have multiple active assignment rules
B) Cases may be assigned to queues (if configured)
C) A workflow field update
B) Cases may be assigned to queues (if configured)
When should a system administrator consider using the Salesforce AppExchange? (Choose 2)
A) When looking for pre-built custom applications and tools
B) To submit ideas for Salesforce application enhancements
C) To find answers to Salesforce application qu
A) When looking for pre-built custom applications and tools
D) When standard Salesforce functionality needs to be extended
Object specific actions can not be added. Visualforce needs to be embedded into a Lightning page. Universal containers has a custom object "service" which has a lookup relationship to Account. Universal containers wants to enhance Salesforce1 with an acti
D) Enter a object specific action to Account and put it in the Account Layout
Which API cannot be used to create the data model? (choose 3)
A) Force.com Single Sign-on API
B) Force.com API
C) Force.com Metadata API
D) AJAX toolkit for Force.com
A) Force.com Single Sign-on API
B) Force.com API
D) AJAX toolkit for Force.com
Universal containers has a custom object that has a many-to-many relationship with opportunityLineItem carrying price and amount information. In order to compute total amounts and total prices per Opportunity using Rollup summary fields, what field type w
C) Master-Detail
Universal Container want to store an area code and wants to be able to search for it in searches. Which are possible fields to store the data (choose 2):
A) Text
B) Email
C) Phone
D) Multi Picklist
A) Text
C) Phone
Field type conversion. Which of the following are true: (choose 2)
A) Data can be lost converting from number to currency (assuming that field lengths are identical)
B) Information can be lost when converting from text area (rich) to text area (long)
C) D
B) Information can be lost when converting from text area (rich) to text area (long)
D) Data can be lost when converting from auto-number to text
Which developer tool can be used to create a data model? (choose 2)
A) Force.com data loader
B) Application data model wizard
C) Force.com IDE
D) Schema builder
C) Force.com IDE
D) Schema builder
You want to use an External Data Object Table from Heroku carrying Product Category information. The data need to be included in Salesforce and searchable. What do you have to do before you can use the connection (choose 2)
A) Choose "include in Salesforc
A) Choose "include in Salesforce searches" option
C) Press "validate and sync
Which statement about record types is true? (choose 2)
A)Users cannot view records assigned to a record type their profile does not have access to
B) The ability to create records of a specific record type is determined by the profile
C) Record types can
B) The ability to create records of a specific record type is determined by the profile
C) Record types can be used to define picklist values available for a given field
Which of the following fields are not available for record types?
A) All of the above
B) Case Status
C) Solution Status
D) Opportunity stages
E) Lead Status
A) All of the above
What is true when a field update is set to re-evaluate the workflow rule? (choose 3)
A) Any workflow rules whose criteria are met as a result of the field update will be ignored
B) Only workflow rules that didn't fire before will be re-triggered
C) Only w
B) Only workflow rules that didn't fire before will be re-triggered
C) Only workflow rules on the same object as the initial field update will be re-evaluated and triggered
D) In a batch update, workflow is only re-triggered on the entities where there is
If a field update for Rule1 triggers Rule2, and a field update for Rule2 triggers Rule1...
A) The updates create a loop and the org be blocked until the admin resolves the issue
B) Loop is allowed to run 25 times within one hour. If it does not end on its
C) The updates create a loop and the org limits for workflow time triggers per hour will likely be violated
Which functions are available when creating a Roll-up Summary field? (choose 4)
A) MAX
B) SUM
C) AVG
D) MIN
E) COUNT
A) MAX
B) SUM
D) MIN
E) COUNT
A salesperson at AW Computing only see's the Social Contact's link for Twitter and not Facebook on his records. Why would this be happening?
A) The salesperson's login with Facebook has expired
B) Facebook is no longer supported by Social Contacts
C) None
D) The administrator hasn't enabled Social Contacts for Facebook
Actions on a Lightning Page allow you to:
A) Clone records, add users, and assign permissions
B) Send email and delete or clone records
C) Send email, send outbound messages, and launch a flow
D) Send email, create a task, and create or update records
D) Send email, create a task, and create or update records
In order to create an App Launcher component in Lightning an admin must...
A) Navigate to Setup-Customize-User Interface to enable the component for the Lightning App Builder
B) Purchase a license for the Lightning App Builder
C) Join the pilot Lightning
D) Contact Salesforce to have the component activated for the Lightning App Builder
You can create global actions to let users create these kinds of records (choose 3)
A) Opportunity
B) Users
C) Products
D) Question
E) Event (without invitees)
F Chatter Post
A) Opportunity
D) Question
E) Event (without invitees)
A developer has completed work in the sandbox and is ready to send it to a related org, what deployment tool should be used?
A) Force.com IDE
B) Unmanaged Packages
C) Changes Sets
D) Force.com Migration Tool
C) Changes Sets
You have created a workflow rule to send an email in your configuration sandbox. For some reason its not working, what should you double check? (choose 2)
A) HTML does not work in sandbox, make sure your email has no HTML
B) Check the deliverability setti
B) Check the deliverability settings
D) You have the correct email address
Universal containers wants to rollout new product bundles with several pricing options. Pricing options include product-price bundles, account specific pricing and more. Which product satisfies the needs:
A) Formula fields on Opportunity/Opportunity Produ
B) Lightning process builder
Universal Container want to store an area code and wants to be able to search for it in applications (apex). Which are possible fields to store the data (choose 2)
A) Multi Picklist
B) Email
C) Phone
D) Number
E) Text
D) Number
E) Text
Universal containers has included its orders as an external data object in to Salesforce. You want to create a relationship between Accounts and the Orders object (one-to-many relationship) leveraging a key field for account which is on both external obje
B) Indirect Lookup Relationship
Which statements are true regarding Roll-Up Summary fields
A) Advanced currency management has no affect on roll-up summary fields
B) Validation errors can display when saving either the detail or master record
C) Because roll-up summary fields are not di
B) Validation errors can display when saving either the detail or master record
C) Because roll-up summary fields are not displayed on edit pages, you can use them in validation rules
E) Once created, you cannot change the detail object selected or delete
What determines whether a user can create a new record using a specific record type?
A) Field level security
B) Sharing
C) Profile
D) Page layout
C) Profile
What can you build with the Lightning App Builder?
A) At-a-glance, dashboard-style apps
B) Simple, single-page apps with drill-down capability
C) Apps optimized for a particular task
D) All of the above
D) All of the above
To enable the Publisher Actions area on Page Layouts, navigate to:
A) Setup | Customize | Feeds | Settings
B) Setup | Customize | Chatter | Settings
C) Setup | Customize | Actions | Settings
D) Setup | Customize | <Objects> | Settings
B) Setup | Customize | Chatter | Settings
Which deployment tool will you use to deploy metadata from one organization to another organization?
A) Force.com Migration Tool
B) Unmanaged Packages
C) Force.com IDE
D) Change sets
C) Force.com IDE
Universal Container installs an unmanaged package. Which of the following are true (choose 2)
A) Unmanaged packages can be upgraded
B) Unmanaged packages don't have a version number
C) Components of unmanaged packages can be edited
D) Unmanaged packages h
C) Components of unmanaged packages can be edited
E) Tests are executed during deployment
Which permission is required to install and uninstall packages from Salesforce AppExchange
A) Download AppExchange Packages
B) Upload AppExchange Packages
C) Manage Package Licenses
D) Create AppExchange Packages
A) Download AppExchange Packages
Identify the field update limitations (choose 3)
A) Field updates that are executed as approval actions don't trigger workflow rules
B) Read-only fields like formula or auto-number fields aren't available for field updates
C) The results of a field update
A) Field updates that are executed as approval actions don't trigger workflow rules
B) Read-only fields like formula or auto-number fields aren't available for field updates
C) The results of a field update can't trigger additional rules such as validatio
Which is true about social accounts
A) You can use social accounts data even when you are not logged into the social account
B) You need a personal social account in order to see social account data
C) You can use social accounts to import data into Sales
B) You need a personal social account in order to see social account data
A Lightning Page is:
A) A page you can access via a customer community
B) The new name for a Salesforce page layout
C) A custom layout for creating pages in Salesforce1
D) A compact, configurable, and reusable element
C) A custom layout for creating pages in Salesforce1
When a user creates a record by using an object specific create action, what feed item for that record appears?
A) In the Chatter feed of the user who created the record
B) As the first entry in the feed for the new record
C) In the feed for the record on
A) In the Chatter feed of the user who created the record
B) As the first entry in the feed for the new record
C) In the feed for the record on which the new record was created
Person Accounts (choose 2)
A) Are enabled by default
B) Are enabled via feature license
C) Do use space in both account and contacts table
D) Can only be merged with other person accounts
E) Have the same icon as Business accounts
C) Do use space in both account and contacts table
D) Can only be merged with other person accounts
Which components can be added to a lightning app on custom Object (choose 3)
A) Standard Lightning component
B) Global actions
C) Visualforce
D) Object specific actions on the custom object
E) Custom lightning component
A) Standard Lightning component
B) Global actions
E) Custom lightning component
The admin of a large Salesforce org is actively developing a new sales process that requires regular updates and user acceptance testing weekly. What kind of sandbox is advisable for this admin's organization?
A) Partial Copy Sandbox
B) Developer Sandbox
A) Partial Copy Sandbox
Which social network is available in the Lightning Experience and Salesforce1
A) Linkedin
B) Facebook
C) Klout
D) Twitter
D) Twitter
What standard Chatter actions (Post, File, Link, Poll, and Thanks) appear on the user profile page, regardless of the actions in the User page layout (choose 3)
A) Post
B) Poll
C) Create
D) Email
E) File
A) Post
B) Poll
E) File
What tools do you need to use to migrate Metadata to Two Different Production Orgs? (choose 3)
A) Force.Com Migration Tool
B) Data Loader
C) Change Set
D) Force.com IDE
E) Unmanaged Package
A) Force.Com Migration Tool
D) Force.com IDE
E) Unmanaged Package
Identify the standard Lightning components (choose 3)
A) Visualforce Page
B) Reports
C) Rich Text
D) Dashboards
E) List View
A) Visualforce Page
C) Rich Text
E) List View
Which is true about encrypted fields?
A) A custom field can be converted to a encrypted field
B) They are available in Validation Rules or Apex Scripts even if the user is not having the permission "View Encrypted Data"
C) Encrypted fields can be converte
B) They are available in Validation Rules or Apex Scripts even if the user is not having the permission "View Encrypted Data
Which statements are correct about encrypted fields among the following?
A) Encrypted fields can be included in search results, and report results
B) Encrypted fields are not searchable and cannot be used to define report criteria
C) They are not availabl
A) Encrypted fields can be included in search results, and report results
B) Encrypted fields are not searchable and cannot be used to define report criteria
C) They are not available for use in filters such as list views, reports, rollup summary fields,
Universal Containers has limited in?house development resources, but would like to support online payment processing for its products. What is the recommended solution to meet this requirement?
A) Work with developers to develop custom code for payment pr
D) Install an AppExchange product to provide Payment Gateway processing
Which type of custom fields can be used as External Id? (choose 3)
A) A text field that is required
B) A text field that is unique
C) A text field that is encrypted
D) Date
E) Phone
F) E-mail
A) A text field that is required
B) A text field that is unique
F) E-mail
What is true about Case Assignment rules? (choose 3)
A) They allow more than 1 rule entry per rule
B) They allow more than 1 active assignment rule
C) Create a complex business logic assignment rules
D) They allow cases to be assigned to queues
E) Predefi
A) They allow more than 1 rule entry per rule
D) They allow cases to be assigned to queues
E) Predefined Case Team is mandatory for each entry rule
Universal Containers needs to create a roll?up summary field on a custom object that counts the number of related records on another custom object. What type of field must exist before the roll?up summary can be created, and where should it be located? Ch
B) A master?detail relationship field on the child object.
What is true about Social Accounts?
A) You can use social accounts to import data into salesforce
B) You can use social accounts data even when you are not logged into the social account.
C) You need a personal social account in order to see social accoun
C) You need a personal social account in order to see social account data
Use case: An object called "House" is related to Opportunity, there can be many Houses per Opportunity. On houses, we have a field named "Square feet". We need to show the total of Square feet for all houses on each Opportunity. What type of relationship
B) Master detail
When Record Types control picklist values, you need to... ? (choose 2)
A) If removed from picklist, value won't be available on any record types but the value on existing record will not change
B) Other option
C) Manually add values to the Record Types
D)
A) If removed from picklist, value won't be available on any record types but the value on existing record will not change
C) Manually add values to the Record Types
Universal Containers needs to set the record type for a converted lead's Account, Contact, and Opportunity based on the user who is converting the lead. How can this be accomplished?
A) Set the master record types for each Profile for Account, Contact, an
D) Set the default record types for each Profile for Account, Contact, and Opportunity to the desired record type for converted records.
What would the proper field type be to allow users to enter multiple paragraphs (choose 2):
A) Text
B) Text Area
C) Text Area (Long)
D) Text Area (Super Long)
E) Text Area (Rich)
F) Text (Encrypted)
C) Text Area (Long)
E) Text Area (Rich)
If Universal Containers wants to refresh a sandbox weekly with some example data, which sandbox should Universal Containers create:
A) Developer Sandbox
B) Developer Pro Sandbox
C) Partial Copy Sandbox
D) Full Sandbox
E) Enterprise Sandbox
C) Partial Copy Sandbox
Universal Containers has a workflow on opportunity that will change the status field to "In Progress" when the Stage field is changed "Negotiation." In addition, there is a validation rule on Status that will prevent the status being set to "In Progress
C) Because updates to records based on workflow rules don't trigger validation rules, workflow rules can invalidate previously valid fields.
Salesforce processes rules in the following order:
1) Validation rules
2) Assignment rules
3) Auto-response rules
An admin is trying to add a custom VF page to the mobile app quick navigation menu but can't. What might be the problem?
A) VF page doesn't have a tab
B) VF page has fields that profile can't access
C) menu hasn't been configured for VF page
D) ??
A) VF page doesn't have a tab