1. When working on opportunities, sales representatives at
Universal Containers need to understand how their peers have successfully managed other opportunities with comparable products, competing against the same competitors. Which feature should a syste
B. Chatter groups
C. Similar
opportunities
2 .A system administrator has created a formula field on a lead object to calculate a number. How can the numerical value be mapped to the account record upon lead conversion?
A. The lead formula field value can be mapped to a number field on the account
A. The lead formula field value can be mapped to a number field on the account record
3. Which field type can be used as an external ID?
Choose 3:
A. Text field
B. Email field
C. URL field
D. Number field
E. Formula field
A. Text field
B. Email field
D. Number field
For each object that can have custom fields you can set up to three custom text, number, or email fields as external IDs. An external ID field contains record identifiers from a system outside of Salesforce
Sou
4. Which schedule type can be defined for a product? Choose 2:
A. Revenue
B. Production
C. Quantity
D. Forecast
A. Revenue
C. Quantity
5. Which user is listed in the case history related list for case changes made for assignment and escalation rules?
A. The owner of the case when the rule was triggered
B. The default case owner specified in the assignment or escalation rule
C. The user w
D. The automated case user specified in the support settings
6. What can be transferred from one user to another user during a mass transfer of account records?
Choose 3 answers:
A. Open activities
B. Closed activities
C. Open cases
D. Related custom object records
E. Closed cases
A. Open Activities
C. Open Cases
E. Closed Cases
7. A sales user at Universal Containers has updated the opportunity stage for an opportunity in the pipeline.
What may be updated as a result of the status change?
Choose 2 answers
A. Sales quota
B. Amount rating
C. Forecast category
D. Probability
C. Forecast Category
D. Probability
8. What task can a delegated administrator perform?
Choose 3 answers:
A. Manage users within specified roles
B. Create new user profiles
C. Reset passwords for all users
D. Log in as a user who has granted login access
E. Manage specified custom objects
A. Manage users within specified roles
D. Log in as a user who has granted login access
E. Manage specified custom objects
9. Which data can be highlighted in a report using
conditional highlighting?
Choose 3 answers:
A. Grand totals
B. Summarized totals
C. Data fields
E. Grouped by field names
F. Summary formula
A. Grand Totals
B. Summarized totals
C. Data fields
10. A user received an error message when attempting to log into Salesforce. What is the first step the Salesforce administrator would take to troubleshoot the problem?
A. Reset the password
B. Unlock the user
C. Change the login IP ranges
D. View the log
D. View the log in history
11. The marketing team at Universal Containers use a web to lead form to capture leads from its website and a lead assignment rule to assign the leads to the appropriate sales representatives.
How can a system administrator ensure that all leads are handl
A. Specify a default lead owner
12. Universal Containers has segmented its customer base into two categories: High Wealth and Retirement. High Wealth accounts should be visible to the High Wealth Sales Team Members only. Retirement accounts should be visible to all sales users.
How can
A. Create a new record type for the High Wealth accounts and share the record type with High Wealth team members
13. A system administrator at Universal Containers created a custom object to capture custom feedback. How can the administrator ensure that users have access to this new object?
A. Add fields from the feedback object to the account page layout
B. Create
C. Assign the feedback page layout to the appropriate user profiles
14. Which component can be included in a custom home page layout?
Choose 3:
A. Analytic Snapshots
B. Dashboard components
C. Pending approvals list
D. Trending Chatter topics
E. Messages and alerts
B. Dashboard Components
C. Pending approvals list
E. Messages and alerts
15. Which privilege can be granted to members of a content library (workspace) without modifying user permissions?
Choose 2 answers:
A. Create a new content library
B. Share content with other users in Chatter
C. Edit a member's library permissions
D. Add
B. Share content with other users in Chatter
D. Add tags when editing content details
16. The cloud scheduler has which capability?
Choose 2 answers:
A. The cloud scheduler can be enabled at the user profile level
B. The cloud scheduler allows users to view available meeting times on lead and contact calendars
C. Salesforce can automatical
C. Salesforce can automatically propose multiple meeting times based on lead and contact details
D. A custom logo can be added to the meeting request email sent to a contact or lead
17. When a lead is converted and an opportunity record is created, which other object is related to the new opportunity by default?
Choose 2 answers:
A. Account
B. Case
C. Contact
D. Lead
A. Account
C. Contact
18. What does the controlling field determine when field dependencies are being created?
A. The values that appear in the dependent field
B. The dependent fields that appear on a layout
C. The default value populated in the dependent field
D. The field-le
A. The values that appear in the dependant field
19. What does Salesforce authenticate before allowing a user to log in through the user interface?
Choose 3 answers:
A. Whether the user's profile has specified business hours
B. Whether the user's profile is API enabled
C. Whether the user's profile has
C. Whether the user's profile has IP address restrictions
D. Whether the user's profile has log in hour restrictions
E. Whether the organization has trusted IP ranges
20. A user responsible for managing and creating campaigns is unable to create a new campaign, even though the user's profile has the Create: profile permission for Campaigns.
How should a system administrator grant the correct access to the user?
A. Assi
B. Select the marketing user checkbox on the user record
21. Which statement about Community experts is true?
Choose 2 answers:
A. Community experts can be designated for Salesforce Ideas
B. Community experts can manage Salesforce Ideas categories
C. Community experts are designated by an icon
D. Community expe
A. Community experts can be designated for Salesforce Ideas
C. Community experts are designated by an icon
22. What is required to make a user an approver in the approval process?
A. The user must be in the same role as the approval submitter in the role hierarchy
B. The user must opt in to receive email alters when an approval is requested
C. The user must be
C. The user must be set up as a delegated approver
23. What is affected by changing the
default locale for an Organization?
A. Date fields
B. Currency
C. Time zone
D. Language
A. Date fields
Locale determines the format of dates, times, and names in Salesforce
24. What should a system administrator consider when setting
up Mobile Lite?
Choose 2 answers:
A. Mobile Lite configurations can be created for each user
profile
B. Mobile Lite must be enabled before users can install it
C. Mobile Lite provides access to
B. Mobile Lite must be enabled before users can install it
C. Mobile Lite provides access to standard objects and dashboards
25. What is used to create a relationship between an Opportunity object and a Campaign object?
Choose 2 answers:
A. Campaign hierarchy fields
B. Campaign influence related list
C. Opportunity sales process
D. Primary campaign source field
B. Campaign influence related list
D. Primary campaign source field
26. Which options are available to a system administrator when managing passwords for Salesforce Users?
Choose 3 answers:
A. Administrators can reset passwords for all users at once
B. Administrators can enforce all numeric password policy
C. Administrato
A. Administrators can reset passwords for all users at once
D. Administrators can customize the message sent to locked out users
E. Administrators can grant users the "password never expires" permission
27. Universal Containers requires that its Salesforce account data including attachments be backed up weekly.
Which tool should a system administrator use to accomplish this?
A. Account report export
B. Data loader
C. Account analytic snapshot
D. Data exp
B. Data Loader
28. Which statement about sharing rules is true?
Choose 2 answers
A. Sharing rules grant read/write or delete access to
records
B. Sharing rules are required in public read/write
organizations
C. Sharing rules open up access to records
D. Sharing rules gr
C. Sharing rules open up access to records
D. Sharing rules grant record access to roles and public groups
29. Sales representatives at Universal Containers should be notified any time support cases related to accounts they own change status.
How can a system administrator accomplish this?
A. Enable field history tracking to send an email alert to the account
B. Create a workflow rule to send an email alert to the account owner
30. A system administrator created a custom object for a recruiting application to track open positions. The administrator needs to give recruiting users the ability to read, create, edit and delete position records.
How should the administrator proceed?
C. Create a custom profile and enable the custom object permissions
Where can the multi-language solution
feature be enabled?
Choose 2 answers:
A. Public solutions
B. Self-service portal
C. Salesforce Content
D. Solution tab search
A. Public solutions
B. Self service portal
32. Match the automation rules with the
order in which they are processed.
Assignment Rules
Workflow Rules
Validation Rules
Escalation Rules
Validation Rules
Assignment Rules
Workflow Rules
Escalation Rules
33. What is a capability of Salesforce Knowledge?
Choose 2 answers:
A. Knowledge automatically creates a solution for each new article
B. Knowledge uses data categories and roles to make articles visible to specific users
C. Knowledge only allows a single
B. Knowledge uses data categories and roles to make articles visible to specific users
D. Knowledge allows organizations to share articles with partner portal users
34. Which feature restricts a user's ability to log into Salesforce?
Choose 2 answers:
A. Trusted IP ranges
B. Login hours
C. Login IP ranges
D. Password policies
B. Login hours
C. Login IP ranges
35. Regional sales users at Universal Containers sell to both business and consumer accounts. However, sales users are unable to see the set of stages that apply to consumer opportunities.
How can an administrator correct the problem?
A. Remove all but on
C. Assign the relevant record types and sales processes to the regional sales team profile
36. Which permission is required to convert a lead?
Choose 2 answers:
A. Transfer" access for leads, accounts, contacts and opportunities
B. "Import leads" profile permission
C. "Create" and "Edit" access for leads, accounts, contacts and opportunities
D.
C. Create and Edit for leads, accounts, contacts, and opportunities
D. "Convert Leads" profile permission
37. When should a system administrator consider using the
Salesforce AppExchange?
Choose 2 answers:
A. To find answers to Salesforce application questions
B. When standard Salesforce functionality needs to be extended
C. To submit ideas for Salesforce app
B. When standard Salesforce functionality needs to be extended
D. When looking for pre-built custom applications and tools
38. Criteria-based sharing rules can be created for which objects?
Choose 3 answers:
A. Leads
B. Campaigns
C. Contacts
D. Opportunities
E. Accounts
C. Contacts
D. Opportunities
E. Accounts
You can create criteria-based sharing rules for accounts, opportunities, cases, contacts, and custom objects.
39. What action can a user with the standard system administrator profile take?
Choose 3 answers:
A. Access a log of the records a user has viewed
B. Delete user records
C. Reset all user passwords
D. Assign feature licenses to users
E. Define and assign
C. Reset all user passwords
D. Assign feature licenses to users
E. Define and assign custom profiles to users
40. A system administrator at Universal Containers needs to prevent sales representatives from editing fields on an opportunity once the opportunity has been moved to a closed stage.
Which data validation tool can be used to accomplish this?
Choose 2 answ
B. Data Validation rules
C. Record types and read only page layouts
41. What can a marketing user do using the Manage Members button on a campaign record?
Choose 2 answers:
A. Create a custom report including all campaign members
B. Import new leads and associate them with the campaigns
C. Associate existing opportunities
B. Import new leads and associate them with the campaigns
D. Associate existing contacts with the campaign
42. Which customization option is available for standard fields?
Choose 3 answers:
A. Delete standard fields
B. Edit picklist values for standard fields
C. Change the field type of standard fields
D. Rename standard field labels in the user interface
E. R
B. Edit picklist values for standard fields
D. Rename standard field labels in the user interface
E. Remove non- required standard fields from a page layout
43. Which setting can a system administrator control in the Salesforce user interface?
Choose 3:
A. Enable spell checker
B. Enable enhanced list views
C. Enable customizable recent items
D. Enable hover details
E. Enable Chatter for specific users
A. Enable spell checker
B. Enable enhanced list views
D. Enable hover details
44. Sales managers need to view and report on sales revenue across an entire company without having access to a custom object that tracks personal time off requests.
Which permission should a system administrator enable in a custom profile to meet this re
B. View All Data
45. What will occur when a system administrator creates a dynamic dashboard?
A. The data displayed varies based on the user viewing the dashboard
B. The dashboard components resize based on the device users to view the dashboard
C. The dashboard refreshes
A. The data displayed varies based on the user viewing the dashboard
46. Universal Containers has certain customers that must be placed on the Do Not Contact (DNC) list. A system administrator needs to ensure that sales representatives do not contact these customers.
Which step should the administrator take to enforce this
A. Make the DNC contact records private to all sales users
B. Filter the DNC contacts from mass email list views shared with sales users
E. Add the DNC contact field to the contact layout and make it visible for all sales user profiles
47. Universal Containers has multiple support teams. One team handles technical support issues and another handles billing issues.
When would a system administrator consider introducing a new record type for cases?
Choose 2 answers:
A. When different fiel
C. When multiple page layouts are required
D. When different picklist values are required
48. A system administrator at Universal Containers needs to mass update the lead source on a number of opportunity records.
How can this be accomplished?
Choose 2 answers
A. Use similar opportunities to update the opportunities
B. Create a list view for o
B. Create a list view for opportunities and update using in line editing
D. Export opportunities and update using data loader
49. Universal Containers needs to use Cases to manage both customer support and internal change requests.
Which functionality should a system administrator use to meet this requirement?
Choose 3 answers:
A. Page Layouts
B. Support processes
C. Validation
A. Page Layouts
B. Support processes
E. Record Types
50. How would you create all collaborative access to the accounts, contacts, contracts, opportunities, and cases of a US Sales Rep, an APAC Sales Rep and an EMEA Sales Rep?
A. By creating three account sharing rules to share the records between the three
B. By creating a public group for three sales reps and one account sharing rule to share the public group's records with itself
51. Which Settings cannot be modified for an individual user?
Choose 2:
A. Locale
B. User Interface
C. Language
D. Search Settings
E. Currency
B. User interface
D. Search Settings
52. Which profile component would you use to make a field required?
A. Lookup field
B. Formula field
C. Related list
D. Page Layout
D. Page Layout
53. A US Sales rep is reporting that the new opportunities she creates do not default to the US Dollar Currency and she has to change them manually.
How do you resolve this?
A. Change corporate setting in Company Profile.
B. Enable advanced currency mngt.
C. Change the personal currency on user record
54. Which statements are true about business processes?
Choose 2:
A. Each business process is associated with one or more record type.
B. Each record type is associated with one or more business process.
C. For opportunity objects, record types are create
A. Each business process is associated with one or more record type
D. Record types implement business processes through page layouts
55. Settings determine what users can see in the user interface. Which of the following settings can be modified by an admin?
Choose 5:
A. Apps
B. Customize Apps
C. Tabs
D. Run Reports
E. Record Types
F. Mass Email
G. Page Layouts
H. Creating Leads
I. Fie
A. Apps
C. Tabs
E. Record Types
G. Page Layouts
I. Fields
56. Which of the following statements are true about importing
data using the import wizard?
Choose 2:
A. You can import accounts, contacts, leads, solutions, and custom objects using the import wizard
B. You can work with both records of data and metadat
A. You can import accounts, contacts, leads, solutions, and custom objects using the wizard
C. When importing data, file size cannot exceed 100 MB and each record must be under 400KB
57. Match the report format on the left with its description below.
Tabular Report
Matrix Report
Summary Report
Joined Report
A simple list of records with no subtotals
Related data displayed in blocks
A list of records sorted into groups with subtotals
S
Tabular Report - A simple list of records with no subtotals
Matrix Report - Summarizes data in a grid against horizontal and vertical criteria
Summary Report - A list of records sorted into groups with subtotals
Joined Repot - Related data displayed in bl
58. Identify the statements that define the data loader?
Choose 2:
A. Can be used only to insert or extract Salesforce Records
B. Can be used to insert, update, delete or export Salesforce records
C. Can be used only to update and delete Salesforce record
B. Can be used to Insert, update, delete, or export Salesforce records
D. Can be used to read, extract, and load data from CSV files
59. Access to a report is determined by the folder in which the report is stored.
True or False?
True
60. Identify the statements that are true about the deactivation of a user?
Choose 3:
A. All records associated to the user are deleted from Salesforce.
B. The user can continue to access Salesforce with his credentials
C. The integrity of historic data i
C. The integrity of historic data is maintained
D. The user is prevented from accessing Salesforce
E. Deactivation frees up a Salesforce user license
61. What can be modified using the Report Options at the top of a Summary Report?
Choose 2:
A. Time frame
B. How the records are grouped
C. The columns displayed
D. The fields that are summarized
A. Time frame
B. How the records are grouped
62. For how many days will Recycle Bin hold deleted data?
A. 10
B. 5
C. 8
D. 15
D. 15
63. Which statement is NOT true for custom summary formulas?
A. You can have a maximum of 5 on a report
B. The formula can reference other summary formulas
C. The calculation only applies to the summary rows, not detail rows
D. The formula can reference c
B. The formula can reference other summary formulas
64. Which tasks can an Administrator perform?
Choose 3:
A. Run a report on Monday, and then schedule the same report to run every Monday for the next four weeks.
B. Schedule a report to run only a week from today
C. Schedule a report to be emailed to a re
A. Run a report Monday, then schedule the same report to run every Monday for the next four weeks
B. Schedule a report to run only a week from today
D. Schedule a report to run at approximately 6pm
65. What characteristics apply to standard reports?
Choose 2:
A. Are out of the box reports
B. Can be deleted
C. Can be modified and overwritten
D. Can be modified and saved as new reports
A. Are out of the box reports
D. Can be modified and saved as new reports
66. Which type of reports can be used to create a Dashboard?
A. Standard
B. Custom
C. Standard Opportunity
D. Standard Account
B. Custom
67. What are the two main parts of workflow?
A. Actions and time triggers
B. Rules and Actions
C. Email Alerts and Field Updates
D. Rules and Tasks
B. Rules and Actions
68. If you add a chart component to a dashboard, you can choose between which of the following chart types?
Choose 4:
A. Horizontal Bar
B. Chronological Order
C. Vertical Column
D. Line
E. Pie
A. Horizontal bar
C. Vertical column
D. Line
E. Pie
69. When are workflow rules evaluated?
A. Before a record is deleted
B. When a record is created or updated
C. After a record is created
D. When a record is cloned
B. When a record is created or updated
70. Users with different access levels who run the same report at the same time will always see the same data.
True or False?
False
71. Match the workflow steps with their setup requirements
1. Task
2. Email Alert
3. Field Update
4. Rule
a. Select a template
b. Select the subject. status, and priority
c. Set Criteria
d. Select a Field
Task - Select the subject, status, and priority
Email Alert - Select a template
Field Update - Select a field
Rule - Set criteria
72. If a lead does not meet any of the criteria specified in the assignment rule, it will be assigned to the default lead owner.
True or False?
True
73. The web-to-case feature has more template options than Web-to-lead?
True or False
True
74. Which steps are required to enable and create an Answers
Community?
Choose 2:
A. Enable the Answers Feature
B. Create an Answers community and rename the default Internal Community
C. Make the Answers Tab visible to any profiles that should have acces
A. Enable Answers Feature
B. Create an Answers community and rename the default Internal Community
Starting with Summer '13, Answers isn't available for new organizations. Now you can use Chatter Answers, a self-service and support community where users c
75. Which steps are required when enabling the Escalate to Case feature?
Choose 3:
A. Make sure trusted community members have the profile permission "Create" on the Case object.
B. Edit each case page layout to include the question field.
C. Set field-le
A. Make sure trusted community members have the profile permission "Create" on Case object
B. Edit each Case page layout to include the question field
C. Set field-level-security on the Question field, making it visible to trusted community members
76. Which of the following are the best practices
for naming conventions?
Choose 2:
A. All lowercase
B. No Spaces
C. No Punctuation
D. Use numbers not letters
B. No spaces
C. No Punctuation
77. How can Lookup fields help keep your data clean?
A. They restrict who can enter data
B. They restrict the number of choices available for a field
C. They allow you to override fields on a page layout
D. They can make fields conditionally required
B. The restrict the number of choices available for a field
78. Which statements about custom Summary formulas in Reports is true?
Choose 2:
A. Reports can be grouped by a custom Summary formula result.
B. Custom summary formulas can reference a formula field within a report.
C. Custom summary formulas can referen
B. Custom summary formulas can reference a formula field within a report
D. Custom summary formulas can be used in a custom report type
79. In Ideas, the best way to monitor new postings is to regularly review which tabs?
A. Popular Ideas and Recent Ideas
B. Recent Ideas and Top All-Time
C. Recent Ideas and Comments
D. Recent Ideas, Top All-Time and Comments
C. Recent Ideas and Comments
82. What is the most common identifier when searching for duplicate records?
A. Address
B. Phone Number
C. Name
D. ID
C. Name
81. Data Cleansing is the process of:
A. Transferring data from on repository to another
B. Improving existing data by linking additional data sources
C. Creating format consistency and removing bad data
D. Identifying and merging duplicate records
C. Creating format consistency and removing bad data
82. What are the limits for the Account + Contacts import wizard per session?
A. 1,000 records for end users. 10,000 records for Administrator importing for multiple users.
B. 50 records for end users. 5,000 records for Administrators importing for multip
C. 500 records for end users. 50,000 records for Admins importing for multiple users
83. If you are importing records from Outlook or ACT! You do not need to check the fields mappings, since they are mapped automatically by Salesforce.
True or False?
False
84. The Excel Connector is an unsupported tool.
True or False?
True
85. What is the difference between the 15 character and 18 character Salesforce Record IDs?
A. There is no difference
B. The 15 character ID is case insensitive
C. The 15 character ID is case sensitive
D. The 18 character ID is can insensitive meaning tha
C. The 15 character ID is case sensitive
D. The 18 character ID is case insensitive meaning that the ID reads the same in either upper or lower case
86. How can you create a CSV file prior to importing data in SF?
A. Use the Save As command in Excel
B. Choose Export to a CSV in the Outlook Import Wizard
C. Choose Export to a CSV in the ACT! Import Wizard
D. Use the Save As command in Notepad
E. All of
E. All of the above
87. What type of information can NOT be shown with an S-Control Dashboard component?
A. Combination of two other Dashboard components
B. External feed of data
C. Data Warehouse information
D. Flash representations of data
B. External feed of data
88. You must be a user of salesforce.com in order to Receive an email notification in the case escalation process.
True or False
False
89. Validation rules are also enforced using the API and Import Wizards.
True or False
True
90. Sales Representatives at Universal Containers need assistance from product managers when selling certain products. Product managers do not have access to opportunities, but need to gain access when they are assisting with a specific deal.
How can a sy
B. Enable Opportunity Teams and allow users to add product managers
91. Which of the following best describes the Opportunity Stage History related list?
A. By default the list shows ALL changes made on the opportunity record
B. Tracks Stage, Amount, Expected Amount, Probability, and Close Date changes
C. The list can be
B. Tracks Stage, Amount, Expected Amount, Probability, and Close Date changes
92. When you add a custom object tab, all of the following will be accessible with the object EXCEPT:
A. Recent Items
B. Sidebar Search
C. Added to New Link/Create New Object Drop Down
D. Custom Object Reports
D. Custom Object Reports
93. When you Delete a lead from a campaign, it deletes the lead record itself.
True or False
False
94. What does the dashboard snapshot on the Home Page display?
A. Only the dashboard determined by the System Administrator
B. The first two rows of any of your available dashboards
C. The first row of any available dashboards
D. You cannot display a dash
C. The first row of any available Dashboards
95. Your organization is a US-based company with a default currency of US Dollars. As a sales rep, your personal currency set to British Pounds. You create an opportunity with a currency in British Pounds. The administrator updates the currency conversion
A. The overall Opportunity amount does not change but the converted amount in a report does
96. When test driving an application on the AppExchange Directory, it is not possible to view the S-Control configurations of that application.
True or False
False
97. How is the expected revenue calculated in the opportunity?
A. Amount multiplied by the total price of all opportunity line items
B. The sales price on any line item times the probability of the opportunity
C. Opportunity Amount multiplied by the proba
C. Opportunity Amount x Probability
98. All fields on the Approval page layout are available to view on the Approval History related list
A. True
B. False
False
99. Which of the following relationships are correct?
A. Lead, Contacts, and Opportunities can be associated to only one Campaign
B. Leads and Contacts can be associated to several Campaigns, but an Opportunity can have only one Campaign
C. Leads and Oppo
B. Opportunities can only have one Campaign but Leads and Contacts can be associated to several
100. A record is modified on 1/1/2017. It meets criteria for a time-based workflow rule; this rule schedules an action for 7 days after rule execution. On 1/4/2017 the record is modified and no longer meets the criteria. On 1/5/2017 the record is modified
C. 1 on 1/12/2017
101. Which is true about a Chatter Plus user?
A. Can access Contents, Ideas, Answers, Accounts, Contacts, Chatter, Groups, People, Profiles tab and up to 10 custom objects
B. Can access Contents, Ideas, Answers, Accounts, Contacts, Chatter, Groups, People
...
103. Which is a capability of the service cloud console?
Choose 3:
A. It provides data visibility by combining a list view and related records on one screen
B. It allows agents to view key record information in the highlights panel
C. It preserves the con
A. It provides data visibility by combining a List view and related records on one screen
B. It allows agents to view key record info in the highlights panel
E. It allows agents to take notes in an interaction log while in a call
Which statements are true about the cloud scheduler?
Choose 3:
A. It is available in Group, Professional, Enterprise, Unlimited, and Developer Editions only
B. It is now enabled by default in all orgs
C. You can automatically see the New Meeting Request b
B. It is now enabled by default in all orgs
C. You can automatically see the New Meeting Request button on all eligible contact, lead, and person account detail pages
E. Admins can add or remove the New Meeting Request button on multiple page layouts usin
104. Which of the following is a standard profile?
A. Sales user
B. Marketing user
C. Invoice manager
D. Contract Manager
B. Marketing user
D. Contract Manager
105. Conditional Highlighting applies only to the first summary field column in the table.
True or False
True
106. Universal Containers would like their sales reps to be able to send branded email invites to customers for business meetings and to collaborate with customers from a branded website to find a suitable meeting time.
How can an Admin accomplish this?
A
B. Add a company logo to meeting requests in Salesforce
107. Which report formats can use Conditional Highlighting?
A. Tabular
B. Summary
C. Matrix
D. Joined
B. Summary
C. Matrix