There is no need to wait until the end of the message to summarize it.

TRUE

Which of the following is not a technique for active listening?

Repeat the message

A deductive pattern in a paragraph means the main idea is in which position?

Diplomatic

A micro climate is defined as the general atmosphere of a workplace.

False

Which of the following is one of the three dimensions of a message?

Formal to informal

Which of the following is not a disadvantage of collaborative writing?

The final document has a corporate style

Concrete words are more efficient and stay with the reader longer than abstract words.

True

Although active voice is usually preferred over passive voice in business writing, its main advantage is that it is

Diplomatic

Which one of the following was not mentioned as an advantage of writing over oral communication?

Immediate feedback

It is thought that interest rates will fall" is an example of a(n)

Expletive

Finishing someone's sentences for them indicates a strong communication relationship and encourages the speaker.

False

A writer should

Consider the power positions of both sender and receiver

Which of the following is an advantage of collaborative writing?

Group decision making

Most Americans speak at a rate of about __________ words per minute.

125

Business managers are a discourse community because they have unique writing challenges.

True

The key advantage of taking notes is that it helps the listener to Organize the message
Visualize the message
Personalize the message
All choices are correct

All choices are correct

A listener who takes notes indicates boredom in both the message and the speaker.

False

A positive listening climate includes

All choices are correct

Preparing a rebuttal against a speaker's criticism is an example of which barrier to listening?

Debate

Denotative meanings are subjective, while connotative meanings are objective.

False