Chapter 1

Designated agent

an EMT or other person authorized by a Medical Director to give medication and provide emergency care

Evidence based

description of medical techniques of the patient-care aspects of an EMS system by the Medical Director

Medical Director

a physician who assumes ultimate responsibility for the patient care aspects of the EMS system

off line medical direction

Standing orders issued by the Medical Director that allow EMTs to give certain medications or perform certain procedures without speaking to the Medical Director or another physician.

on line medical direction

Orders from the on-duty physician given directly to an EMT in the field by radio or telephone.

protocols

lists of steps, such as assessments and interventions, to be taken in different situations. Protocols are developed by the Medical Director of an EMS system

quality improvement

a process of continuous self-review with the purpose of identifying and correcting aspects of the system that require improvement

standing orders

a policy or protocol issued by a Medical Director that authorizes EMTs and others to perform particular skills in certain situations

Transportation

the National Standard Curriculum for EMT Basic training programs is developed by the US Department of _______

Maintain his own health and safety

What is the first responsibility of the EMT Basic?

Transfer of care

When an EMT Basic turns over his patient to hospital personnel, this is called _______

1966 National Highway Safety Act

(year) (who) .... charged Dot with developing EMS standards, EMT Basic is based on the model established by DOT

1970 National Registry of EMT

In what year was was _______ founded to establish professional standards

1973 National EMS Systems Act

In what year was _____ passed by Congress to implement and improve EMS in the US

Individual states

______ ______ now govern their own EMS System

30 and 30A of the Public Health Law

New York state is governed by Article _____ and ____ of the _________

Part 800

Part _____ of the State EMS Code requires Ambulance certification and equipment required on certified ambulances

Enhanced 911

911 that gives the address of the patient

Training, transportation, communication, Medical Director, trauma centers, evaluation

6 parts of Standards

First Responders, EMT B, EMT I, EMT P

4 levels of certification/training

EMT I

EMT- Advanced Life Support

EMT P

EMT- paramedic

Prehospital care reports (PCR) = documentation

Components of Quality- A

Become involved in the QI process as one becomes more experienced

Components of Quality- B

Obtain feedback from ER staff and patients

Components of Quality- C

Maintain and check equipment regularly so as to maintain optimal use

Components of Quality- D

Continue training and education

Components of Quality- E

Pleasant

Personal Traits- remain calm and instill confidence to the patient

Sincerity

Personal Traits- Understand the situation and patient's feelings

Cooperative

Personal Traits- Make it a team effort and be able to work with either high or lower levels of certified EMTs

Resourceful

Personal Traits- Not all calls are by the book. One must be able to adapt to the situation at hand and be able to handle an unusual situation

Self-starter

Personal Traits- Be confident to take the leading role and not wait for someone else to start the call

Emotionally stable

Be able to hold one's composure during a difficult call and be able to address one's feeling after the call

Take charge

Personal Traits- be resourceful enough to take control of a scene

Neat and clean

Personal Traits- clean appearance instills professionalism and confidence in the Patient

Trustworthy

Personal Traits- EMT needs to allow for patient trust when the patient cannot protect himself

In control of personal habits

Personal Traits- no alcohol when on call, no smoking when with a patient as this can lead to improper care or cause patient discomfort

Communicate

Personal Traits- avoid improper communications or conversation that will anger patient or bystanders

able to listen to others

Personal Traits- be compassionate and empathetic to your patient

Fair and nonjudgmental

Personal Traits- treat all patients the same be it race, religion, or culture