marketing vocab ch9 part 3

scaled-response question

a closed-ended question designed to measure the intensity of a respondent's answer

observation research

a research method that relies on three types of observation:
- people watching people
- people watching an activity
- machines watching people

ethnographic research

the study of human behavior in its natural context; involves observation of behavior and physical setting

probability sample

a sample in which every element in the population has a known statistical likelihood of being selected

random sample

a sample arranged so that every element of the population has an equal chance of being selected

nonprobability sample

any sample in which little or no attempt is made to get a representative cross-section of the population

convenience sample

a form of nonprobability sample using respondents who are convenient or readily accessible to the researcher

measurement error

error when there is a difference between the information desired and the information provided by research