marketing chapter 11

brand equity

the added value a brand name gives to a product beyond the functional benefits provided

brand licensing

is contractual agreement whereby one company (licensor) allows its brand name (s) or trademark (s) to be used with product or services offered by another company (licensee) for a royalty fee

brand name

a word, letter, or group of words or letters that differentiates one seller's goods and services from those of competitors.

brand personality

a set of human characteristics associated with a brand name

branding

a marketing decision in which an organization uses a name phrase design symbols or combination of these to identify its product and distinguish them from those of competitors

label

a part of the package that typically identifies the product or brand who made it

market modification

a strategy in which a company tries to find new customers, increase a product's use among existing customers or create new use situations.

mixed branding

where a firm markets products under its own name and that of a reseller because the segment attracted to the reseller is different from its own market

mutibranding

i branding strategy that involves giving each product a distinct name when each brand is intended for a different market segment

multiproduct branding

a company uses one name for all its products in a product class

packaging

a part of a product that refers to any container in which it is offered for sale and on which label info is displayed

private branding

when a company manufactors products but sels them under the brand name of a wholesaler or retailer

product class

consits of the entire product category or industry

product form

pertains to variations within the product class

product life cycle

Four stages that product goes through over its life: introduction, growth, maturity, and decline.

product modification

altering a products characteristic, such as quality, performance, or appearance, to increase the products value to customers and to increase sales

trade name

a commercial, legal name under which a company does business

trademark

identifies that a firm has legally registered its brand name or trade name so the firm has its exclusive use, thereby preventing others from using it

trading down

reducing the number of features, quality or price

trading up

adding value to a product through additional features or higher quality materials

warranty

a statement indicating the liability of the manufacturer for product deficiencies