Interpersonal Communications: Exam #2

Self Concept

the relatively stable set of perceptions you hold of yourself

Self Esteem

the part of the self-concept that involves evaluations of self worth

What age does self-concept start?

At about 6 or 7 months

Reflected Appraisal

a mirroring of the judgements of those around us; your self-concept can be seen as a reflection of the messages you have received throughout life

Significant Other

the term used to describe a person whose evaluations are especially influential

Social Comparison

evaluating ourselves in terms of how we compare with others; we decide whether we are superior or inferior and similar or different by comparing ourselves to reference groups

Reference Group

people we use to evaluate our own characteristics

Cognitive Conservatism

the tendency to seek information that conforms to an existing self-concept

The 4 requirements needed to regard appraisal as important

1. the person who offers appraisal must be someone we see as competent to offer it
2. appraisal must be perceived as highly personal
3. appraisal must be reasonable in light of what we believe about ourselves
4. appraisal must be reasonable in light of wh

Self-fullfilling prophecy

occurs when a person's expectations of an event and their behavior is based on those expectations, making the outcome more likely to occur than would otherwise have been true

4 Stages of Self-fullfilling Prophecy

1. holding an expectation
2. behaving in accordance with that expectation
3. the expectation coming to pass
4. reinforcing the original expectation

How to Change Your Self-Concept

1. have realistic expectations
2. have a realistic perception of yourself
3. have the will to change
4. have the skill to change: seek advice, observe models

Identity Management

the communication strategies people use to influence how others view them

Perceived Self

the person you believe yourself to be in moments of honest self-examination

Presenting Self

a public image, the way we want to appear to others, in most cases the presenting self we seek to create is a socially approved image

Face

term used to describe a socially approved identity

Facework

term used to describe the verbal and nonverbal ways in which we act to maintain our own presenting image and images of others

Characteristics of Identity Management

1. strive to construct multiple identities
2. it is collaborative
3. it can be deliberate or unconscious
4. there are varying degrees of identity management`

How We Manage Impressions

1. face-to-face identity
2. identity management in mediated communication

Face-to-Face Identity Management

can be managed in three ways:
1. manner-consists of communicators words and nonverbal actions
2. appearance-personal items people use to shape an image
3. setting-physical items we use to influence how others view us

Paul Cozby on Self Disclosure

1. contain personal information about the sender
2. sender must communicate this information verbally
3. another person must be the target

Self-Disclosure has to be...

1. have the self as subject
2. be intentional
3. be directed at another person
4. is honest
5. is revealing
6. contains information generally unavailable from other sources
7. gains much of its intimate nature from the context in which it is expressed

Percentage of Communication that Qualifies as Self-Disclosure

2%

Social Penetration Model (Irwin Altman and Dalmas Taylor)

The first dimension of self-disclosure in this model involves the breadth of information volunteered-the range of subjects being discussed
The second dimension of disclosure is the depth of the information being volunteered-the shift from relatively nonre

Types of Information used to Classify the Depth of the Relationship (Social Penetration)

1. cliches-ritualized stock responses to social situations-virtually the opposite of self-disclosure
2. facts-to qualify a fact as being self-disclosed it has to fit the criteria of being intentional, significant, and otherwise not known, disclosing these

Johari Window (Joseph Luft & Harry Ingham)

Part one: contains information which both you and your partner are aware of, the "open" area
Part two: represents the blind area, information which you are unaware but the other person knows
Part three: represents the hidden area, information you know but

Benefits of Self Disclosre

1. catharsis
2. self-clarification
3. self-validation
4. reciprocity
5. impression formation
6. relationship maintenance and enhancement
7. moral obligations
8. social influence
9. self-defense

Catharsis

disclosing information in an effort to get it off of your chest, when this is the only goal of disclosure the results of opening up may not be good

Self-Validation

disclosing information with the hope of seeking the listener's agreement, seeking validation of your behavior-confirming your belief you hold about yourself

Reciprocity

one person's act of self-disclosure increases the odds that the other person will reveal personal information; your own honesty can create a climate that makes the other person feel safer and perhaps even obligated to match your level of candor

Impression Formation

revealing personal information to make ourselves more attractive, which research shows that it seems to work

Relationship Maintenance and Enhancement

we like when people disclose personal information to us; the relationship between self-disclsoing and liking works in several directions: we like people who disclose personal information to us, we reveal more about ourselves to people who we like, and we

Moral Obligation

we disclose information because we feel morally obligated to do so

Social Influence

self disclosing can be an effective compliance gaining strategy, in addition to disclosing to help ourselves, people reveal personal information to help others; guests who disclose personal information on a tv show do so because their primary motive is to

Self-Defense

we may choose to self-disclose something before someone else discloses it for you; self-disclosing negative or damaging information is frequently used as an adaptive social influence strategy called "stealing thunder

Risk of Self-Disclosure

1. reflection
2. negative impression
3. decrease in relational satisfaction
4. loss of influence
5. loss of control
6. hurt the other person

John Powell

I am afraid to tell you who i am because if i tell you who i am, you may not like who i am, and thats all i have

Alternatives to Self-Disclosure

1. silence-sometimes keeping things to ourselves can be the best approach to take
2. lying-a deliberate attempt to hide or misrepresent the truth
3. Equivocation-has two or more equally plausible meanings; is neither a false message nor a clear truth but

Benevolent Lies

are defined as not being malicious and perhaps they are even helpful to the person to whom they are told; lies happen once in every 10 conversations with close people; 2/3 lies are told for selfish reasons

Guidelines for Self-Disclosure

1. is the other person important to you?
2. is the risk of disclosing reasonable?
3. is the self-disclosure appropriate?
4. is the self-disclosure relevant to the situation at hand?
5. is the disclosure reciprocated?
6. will the effect be constructive?

Self-Concept: Perception of Yourself Concerning...

1. physical appearance
2. intelligence
3. personality
4. strengths
5. weaknesses

William James: 3 components of self

1. Material-you are what you own
2. Social-many different social selves present to the world
3. Spiritual-asks the eternal life questions

4 Factors that Affect How We Develop

1. interactions with other people, starts at conception, and others affect us
2. groups we belong to shape the way we are
3. the roles we take on throughout life
4. self-lables-where do they come from? self reactive/reflectiveness, we talk to ourselves ab

Difference Between Self-Esteem and Self-Concept

self-esteem= evaluation
self-concept=description
self-worth is changeable with esteem
Self-Esteem is our sense of value found through social comparisons to other peopel

4 Life Positions

1. We're okay-people with this belief tend to live longer lives and have healthier relationships
2. I'm okay but you're not okay-these people tend to be prideful, not fun to be around because they see you as inferior
3. I'm not okay but you're okay-people

Communication Styles

1. The Driver-person is high on the assertive scale, very task oriented and gets the job done, control their emotions, stand offish, abrupt, strive for efficiency
2. The Analytical-very low on both scales of assertive and responsive, happy being in a cubi

Principals for Self-Disclosure

1. Building block for intimacy-early stages of relationship there are high levels of self-disclosure but is not very costly but as we get closer the disclosure drops
2. We expect it to be reciprocal and appropriate
3. We asses the risks differently
4. We

Inhibition Hypothesis

we exert stress upon ourselves to hide our emotions

Self Disclosure Paradoxes

1. Which comes first trust or self-disclosure
2. the more you self-disclose the more there is to disclose

How to Improve Self-Concept

1. you have to want change, you have to take risks
2. you have to be willing to forgive yourself
3. set realistic goals for yourself
4. develop your uniqueness
5. stand up for what you believe in
6. view yourself in proper perspective
7. practice positive

First-Order Realities

physically observable qualities of a thing or solution

Second-Order Realities

involve our attaching meaning to first-order things or situations, this doesn't reside in objects or events but rather in our minds

Steps in Perception Process

1. Selection
2. Organization
3. Interpretation
4. Negotiation

Organization

After selecting data from the environment we must arrange it in some meaningful way in order to make sense of the world, we do this by using personal schemas-cognitive frameworks that allow us to give order to the information we have selected

4 Types of Schemas to Classify Others

1. Physical constructs-classify people according to their appearance
2. Role Constructs-use social position such as student, attorney, or husband
3. Interaction Constructs-focus on social behavior
4. Psychological Constructs-refer to internal states of mi

Punctuation

Term used to describe the determination of cause and effects in a series of interactions

Interpretation

Once we have selected and organized our interpretations we interpret them in a way that makes some sort of sense

Factors that Affect Interpretation

1. Relational Satisfaction-behavior that seems positive when you are happy with a partner
2. Expectation
3. Personal Experience
4. Assumptions about human behavior

Negotiation

The process by which communicators influence each others perceptions through communication

Physiological Influences on Perception

1. The Senses
2. Age
3. Health and Fatigue
4. Hunger
5. Biological Cycles
6. Neurobehavioral Challenges

Psychological Influences on Perception

1. Mood
2. Self-Concept

Social Influences on Perception

1. Sex and Gender Roles
2. Occupational Roles

Psychological Sex Types

Replaces the masculine-feminine dichotomy with four roles for both male and female: Masculine Males, Feminine Males, Androgynous, and Indifferent

Common Tendencies in Perception

1. We Make Snap Judgements
2. We Cling to First Impression
3. We Judge Ourselves More Charitably than we do Others
4. We are Influenced by Our Expectations
5. We are influenced by the Obvious
6. We Assume Others are Like Us

Three Characteristics that Distinguish Stereotypes from Reasonable Generalizations

1. Categorizing others on the basis of easily recognized but not necessarily significant characteristics
2. Ascribing a set of characteristics to most or all members of a group
3. Applying the generalization to a particular person

Halo effect

Term used to describe the tendency to form an overall positive impression of a person on the basis of one positive characteristic

Confirmation Bias

Term used to describe the process in which we form a first impression about someone and tend to seek out and organize our impressions to support that opinion

Self-Serving Bias

The tendency to evaluate others critically and judge ourselves in the most generous terms possible

Synchronizing Our Perceptions

1. Perception Checking
2. Building Empathy

Perception Checking

Provides a better way to check and share our interpretation; has three parts
1. A description of the behavior you noticed
2. Two possible interpretations of the behavior
3. A request for clarification about how to interpret the behavior

Empathy

The ability to re-create another person's perspective, to experience the world from their point of view

Three Dimensions of Empathy

1. Perspective Taking-the ability to take on the viewpoint of another person
2. Emotional Contagion-we experience the same feelings the others have
3. Genuine Concern for the welfare of the other person

Values of Empathy

1. Increased self-esteem
2. The act of being understood can also be comforting
3. The target of empathy learns to trust the empathizer

Skills Required for Empathy

1. Open-Minded-to set aside your own beliefs for one moment and consider the beliefs of others
2. Imagination-picture another persons background and thoughts
3. Commitment-a sincere desire to understand another person