Essential Communication Chapter 1

communication

the process of creating meaning through symbolic interaction

symbols

are used to represent things, processes, ideas, or events in ways that make communication possible.

linear communication model

a characterization of communication as a one-way event in which a message flows from sender to receiver

sender

the originator of the message

encoding

the process of putting thoughts into symbols, most commonly words

message

a sender's planned and unplanned words and nonverbal behaviors

receiver

one who notices and attends to a message

decoding

the process in which a receiver attaches meaning to a message

channel

medium through which a message passes from sender to a message

mediated communication

messages sent to one person or to many via a medium such as telephone, email, or instant messaging

noise

external, physiological and psychological distractions that interfere with the accurate transmission and reception of a message

environment

both the physical setting in which communication occurs and the personal perspectives of the parties involved

transactional communication model

a characterization of communication as the simultaneous sending and receiving of messages in an ongoing, irreversible process.

feedback

the discernible response of a receiver to a sender's message

intrapersonal communication

communication that occurs within a single person

dyad

a two-person unit

dyadic communication

two-person communication

interpersonal communication

communication in which the parties consider one another as unique individuals rather than as objects

small group communication

communication within a group that is small enough for every member to participate actively with all other members

organizational communication

communication that occurs within a structured collection of people in order to meet a need or pursue a goal

public communication

communication that occurs when a group becomes too large for all members to contribute. It is characterized by an unequal amount of speaking an by limited verbal feedback

mass communication

the transmission of messages to large, usually widespread audiences via broad-cast (such as radio and television), print (such as newspapers, magazines, and books), multimedia (such as DVD), online, and other forms of media such a recordings and movies

communication competence

ability to maintain a relationship on terms acceptable to all parties

cognitive complexity

the ability to construct a variety of frameworks for viewing an issue

self-monitoring

the process of paying close attention to one's own behavior and using these observations to shape the way one behaves

web 2.0

a term used to describe how the Internet has evolved from a one-way medium into a combination of mass and interpersonal communication

disinhibition

the tendency to transmit messages without considering their consequences

flaming

sending angry and/or insulting emails, text messages, and posts