communication Ch 1

interpersonal communication

the exchange of thoughts, feelings, and beliefs between two or more people

small group communication

communication w/in a group of people

public communication

communication that occurs within large groups of people; community settings

mass communication

the communication of a concept or message to large audiences

self monitoring

personality trait that assesses the extent to which people's behavior reflects their true feelings and attitudes

cognitive complexity

the ability to understand a given situation in multiple ways

No

survive without communication?

Relation needs

The essesential elements people seek in their relationships with others.

Communication

Is the process by which we use signs symbols and behaviors to exchange information.

relationships

So fundamental that we can hardley get by without them

rich social life

is one the most powerful predictors in a persons happiness

Identity needs

People form their identities partly by comparing themselves to others.

Good communicators

Emphasize different aspects of their identities in different situations.

Spirituality needs

includes beliefs about the meaning of life, such as personal philosophies

Model

A formal description of a process such as communication

Action model

A model describing communication as a one-way process

Sources

The originator of a thought or an idea

interaction model

A model describing communication as a process shaped by feedback and context.

Feedback

Verbal and nonverbal responses to a message.

Context

The physical or psychological environment in which communication occurs

Traction model

A model describing communication as a processes in which everyone is simultaneously a sender and a receiver.

happy marriage

The single most important predictor in the happiness in life id

Marital happiness

Is more important than income, job status, education, leisure time, or anything else

Spirtuality

includes the principles someone value in life and encompasses a person's morals or notion about right and wrong

instrumental needs

Practical, everyday needs

model

A formal description? of a process such as communication is called

Action,interaction, and transaction model

Three different models that communication scholars developed over the years

action model

A model describing communication as a one-way process

encode

To put an idea into language or gesture

channel

method of transmitting and receiving a message (received via sight, hearing, and/or touch)

interaction model

A model describing communication as a process shaped by feedback and context

two-way process.

The interaction model recongnizes that communication is

Feedback and context

Second it adds two elements to the mix

feedback

The receiver 's verbal or nonverbal response to a message

context

the physical or psychological environment in which communication occurs

transaction model

A model describing communication as a process in which everyone is simultaneously a sender and a receiver

interaction model

More realistic than the action model, it still has limitations

During coversation

it often seems as though both people are sending and receiving information simultaneously rather than simply communication back and forth.

Shared values, beliefs, and behaviors of people

Communication is also influenced by our culture, the collection of

Transaction Model

Most complex of the three model, better describes complex face to face communication.

Channels

Communication relies on multiple

filters

communication passes through perceptual

relation implication

communication has literal meanings and

unintentional

communication sends messages, whether intentional or

Channel-rich context

A communication context involving many channels at once

simultaneously

You can the information from all those channels

channel-lean context

A communication context involving few channels at once

symbol

A representation of an idea

content dimension

literal information that is communicated by a message

relational dimension

signals about the relationship in which a message is being communicated

metacommunication

communication about communication

explicit rules

rules that have been clearly articulated

implicit rules

rules that have not been clearly articulated but are nonetheless understood

Intrapersonal, interpersonal, small group, public and mass

Five types of communiction

intrapersonal communication

communication with oneself