Comm 218 Chapter 1

Intentionality, reversibility and communication

Intentionality - Where you intentionally communicate or plan to communicate with others.
Reversibility - Communication isn't a one way process. Things can be spoken and taken back.
Communication - The act of interacting with others in order to serve one o

The 5 types of needs served by communication

Physical Needs- Communication helps us maintain physical and mental well being
Relational Needs- Communication helps us form social and personal relationships
Identity Needs- Communications helps us decide who we are, and who we want to be
Spiritual Needs

Verbal and nonverbal communication

Verbal- Refers to the interaction between others with the use of words
Non-Verbal - Refers to the interaction between others without the use of words (body language, gestures, and silence)

Meaning, symbols

Meaning - is the intentional message meant by a word, text, concept, or action
Symbols - A representation of an diea

Action, interaction and transactional views and models

Action - The most simplest form of communication consisting of a source (encode), a channel and a receiver (decode). This is consider to be a one-way communication
Interaction - Has the same elements as action model but differs in having feed back and con

Consequences of effective and ineffective communication

Effective - The receiver knows exactly what the source's message and meaning was. There is no ambiguity and both parties are on the same page.
Ineffective - The receiver misinterprets the message/meaning and is unable to decode the message sent by the sou

Rules of communication

Explicit rule - A rule that tells what behaviors are required, preferred, or prohibited in varies social context. (Usually spoken or written) (Ex. Don't talk with your mouth full)
Implicit rule- A rule that almost everyone in a certain social group knows

Misconception and myths about communication

1. Everyone is an expert in communication - Having experience in something does not mean having expertise in it. (Ex. many people drive but it doesn't make them expert driver)
2. Communication will solve any problem - The fact that poor communication is n

Nature, characteristics, and elements of communication competence (including ethics)

Communication competence - Communicating in ways that are effective and appropriate in a given situation.
Effectiveness - how well your communication achieve its goals
Appropriateness - attending to the rules and expectation that applies in a social situa

How identity develops and is maintained

People form identity about themselves by comparing themselves to others. If you consider yourself intelligent, what that really means is that you see yourself as more intelligent than most other people. It's maintain through communication with the people

Basic elements of communication

Communication relies on multiple channels - In how many different ways people communicate with one another. (Ex. Facial expression, gesture, and tone of voice, as well as, physical appearance)
Channel-rich context - Involves many different communication c

Stigmas

A characteristics that discredits a person, causing him or her to be seen as abnormal or undesirable.