oral communications vocab chapter six

convergence

the state of separate elements joining or coming together

disclaimer

assertion designed to forestall any complaints or negative reactions to a behavior or statement that is about to occur

polite forms

indicate deference and subordination - "Please, if you wouldn't mind too much, Excuse me, I'd appreciate it

divergence

the act of moving away in different direction from a common point

equivocation

the use of ambiguous language to conceal the truth or to avoid committing oneself; prevarication

tag questions

a question added onto the end of declarative statement that lessens the impact of that statement

hedges

Powerless phrases such as "I thought we should," "I sort of think," or "Maybe we should" that communicate uncertainty.

abstraction ladder

ranks communication from specific, which ensures clarity, to general and vague

succinctness

the quality of expressing things in few words; conciseness

elaborateness

involves speaking with rich and expressive terms, sometimes involving strong assertions and exaggerations

formality

determined by the audience, the level by which you choose your words for an essay

informality

associated with the absence of protocols and structure

inference

a conclusion reached on the basis of evidence and reasoning

emotive words

words that trigger strong emotional responses

relative words

words that gain their meaning by comparison

equivocal language

language with more than one likely interpretation

abstract words

words that refer to ideas or concepts