Communication
is the process by which individuals use symbols, sign, and behaviors to exchange information
Functional Perspective
of communication, which examines how we use communication to help us begin, maintain, and end relationships.
Relationships
are the interconnnections, or interdependence, between 2 or more people that function to achieve some goal.
Interdependence
meaning that what we do affects others and what others do affect us.
Affiliation
is the affect, or feelings, we have for others.
Goal achievement
Rely on communication in order to accomplish particular objective.
Symbols
arbitrary constructions (usually in the form of language or behaviors) that refer to people, things and concepts.
Code
a set of symbols that are joined to create a meaningful message.
Encoding
is the process of mentally constructing a message for production
Decoding
is the process of receiving a message by interpreting and assigning meaning to it.
Culture
refers to the shared beliefs, values, and practices of a group of people.
Co-cultures
are smaller groups of people within a culture who are distinguished by features such as race, religion, age, generation, political affiliation, gender, sexual orientation, economic status, education level, occupation and a host of other factors.
Channel
is simply the method through which communication occurs.
Transactional
it involves two or more people acting in both sender and receiver roles and the messages are dependent on and influenced by those of their partner.
Competent
to describe communication that is effective and appropriate for a given situation.
Outcome
(who wins and who loses)
Process
which measures the success of communication by considering the methods by which an outcome is accomplished.
Ethics
is the study of morals, specifically the moral choices individuals make in their relationships with order.
Linear model
a sender originates the message, which carried through a channel - perhaps interfered with by noise - to the receiver
Interaction model
exhibits communication between sender and receiver that incorporates feedback.
Competent communication model
is transactional: the individuals (or groups or organizations) communicate simultaneously, sending and receiving messages (both verbal and nonverbal) at the same moment in time, w/in a relational context, a situational context, and a cultural context.
Relational context
in which the communication takes place. (ex. a kiss, depending on the context. Kissing ur mother is totally diff frm kissing your romantic partners.)
Situational context
in which the communication occurs. The surrounding influences communication.
Cultural context
that frames the interaction. How members view themselves as a specific culture influences communication choices.
Cognitions
the thoughts that individuals have about themselves and others including their understanding and awareness of who they are, how well they like who they are, and how successful they think they are.
Behavior
is observable communication, including both verbal messages and nonverbal messages.