Comm 145- Chapter 7 Listening

Regarding probability, which of the following statements is true?
A statement is certain if its likelihood of being true is at least 95%.
To be possible, a statement has to have greater than a 50% chance of being true.
A statement is possible if there is

A statement is possible if there is even the slightest chance, however small, that it might be true

We engage in this form of listening when our goal is to evaluate or analyze what we're hearing:
informational
analytical
critical
empathic

Critical

Dan is an atheist with a keen interest in politics. Whenever Dan is watching a debate and one of the candidates mentions his or her belief or interest in God, he stops listening to their statements. Sometimes, he'll even change his vote if a candidate he

Closed-mindedness

This form of listening occurs when you are trying to experience what another person is thinking or feeling:
critical
empathic
active
passive

empathic

Which of the following statements about the importance of listening is not true?
Employers tend to rank listening skills as the most important factor in effective management.
A survey of family interaction showed that listening was the most important comm

Listening has little to no effect on our physical health beyond avoiding sounds that may induce hearing loss.

Which of the following statements about credibility is not true?
credibility is a measure of how reliable and trustworthy someone is
experience and expertise refer to the same basic idea
biases can affect a speaker's credibility
sometimes research is nece

experience and expertise refer to the same basic idea

Critical listening is more passive than informational listening.

False

The evaluation stage of listening involves making a value judgment about the merits of what someone else has said.

False

According to your textbook, people might interrupt for all of the following reasons except:/
to change the subject
to take control of the conversation
to express enthusiasm for what the speaker is saying
to stop the speaker and ask for clarification

To change the subject

Hearing is a passive process; listening is an active process

True

In the HURIER model of effective listening, the "I" stands for what?
internal thoughts
interviewing
interpreting
intellectual

Interpreting

How is pseudolistening related to glazing over?
They are the same thing.
You're actually listening during glazing over, but not during pseudolistening.
You're actually listening during pseudolistening, but not during glazing over.
Glazing over involves pr

You're actually listening during glazing over, but not during pseudolistening.

According to your text, these things could qualify as noise:
loud music
feeling hungry
being too hot
all of the above

All the above

After a lengthy meeting with the boss and several of his coworkers, Alex asked his friend Jeff if he was concerned about the number of layoffs that his boss said were coming. Jeff looked puzzled for a moment before telling Alex that he wasn't sure where e

All listeners hear the same thing.

Information overload can impair our ability to listen effectively.

True

Part of effective listening is responding appropriately to what you hear.

True

Which of the following techniques will not help someone improve their empathic skills?
listening non-judgmentally to the speaker
acknowledging the speaker's feelings
encouraging the speaker to look at what they still have
communicating support to the spea

encouraging the speaker to look at what they still have

According to your text, which of the following statements correctly represents the two parts of interpretation?
Focus on the subjective meaning of the speaker's message and gauge the truthfulness of their claim.
Understand the point of view the speaker re

Pay attention to all of the speaker's verbal and nonverbal messages and signal your interpretation back to the speaker.

A study conducted by communication researchers Kathryn Dindia and Bonnie Kennedy concluded that college students
spend as much time listening as they do engaging in all other communication activities combined
spend about 20% of their time speaking
spend a

All of these are true

Which type of listening response includes the use of head nods, facial expressions, and short utterances like "uh-huh" that signal your interest to the speaker?
pseudolistening
engaging
supporting
backchanneling

back channeling.

Research shows that most interruptions are competitive

False

Research indicates that most people spend more time talking than listening.

False

The tendency to pay attention only to information that supports our values and beliefs is called what?
vividness effect
mere exposure effect
valuation bias
confirmation bias

Confirmation Bias

Asking follow-up questions to confirm our interpretations of someone else's statements is an example of

...

Listening non-judgmentally is important for effective critical listening.

False

Empathic listening involves feeling sorry for someone else.

False

A(n) _________________ is a memory aid that helps people recall important information.
memory enhancement device
mnemonic device
recall device
alliteration device

mnemonic device

Which of the following statements about listening is true, according to your text?/
Listening is an innate ability.
People spend more time listening than speaking.
Everyone who listens to a message hears the same thing.
Hearing is the same thing as listen

People spend more time listening than speaking

Rachel finished her oral exam in her Spanish class and her teacher, Se-ora Lopez, evaluated her performance. Although Rachel did well on the exam and most of Se-ora Lopez's comments were positive, Rachel only focused on the negative critiques and felt ver

selective attention

Which of the following statements is true about being skeptical?
It is the same thing as being cynical
It is about evaluating the evidence for a claim
Being skeptical is about finding fault with a claim
All of these statements are false

It is about evaluating evidence for a claim